Stock Must Go Reviews 

7,420
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers had a great experience with this company. Customers frequently mention that the ordered items arrive very quickly and are securely packaged to protect everything during transit. Consumers are also very pleased with the affordable prices and find that the overall quality of the devices consistently exceeds their initial expectations. However, some reviewers were not happy with the product functionality, noting that certain devices stopped working shortly after delivery or arrived with unexpected technical faults. A few other people also felt that the customer support provided when dealing with these hardware issues was entirely insufficient, leaving them frustrated.

What people talk about most

Product

Consumers find product quality to be outstanding, noting that items arrive looking brand new and working... See more

Quality

Customers consistently note positive experiences with quality, finding items in immaculate or... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the fast and prompt... See more

Price

Clients share positive opinions on price, highlighting reasonable costs and great deals for high... See more

Value for money

Customers had positive experiences with value for money, expressing deep satisfaction with their purchases.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought the Dell 7420 from SMG, and I was really satisfied with the experience. I ordered a second-hand laptop as an emergency replacement. Ordered on Saturday night and arrived on Tuesday morning... See more

Rated 5 out of 5 stars

Absolutely excellent service all because a Xbox controller battery pack wasn’t in the original boxing but it was brand-new. I purchased it for only a tenner, where brand-new they are close to £20. So... See more

Rated 5 out of 5 stars

Purchased a Refurbished Lenovo Thinkpad X1 Carbon Gen 8 Intel Core i7-1061OU 16GB RAM 1TB SSD With 5% discount code offered on the site Arrived 2 days later Well packaged Mint condition So far... See more

Rated 5 out of 5 stars

I was after a reasonably priced ThinkPad X1 Carbon laptop for my son. Having reasonable specifications in a light laptop were more important than a brand new shiny laptop with lower performance or h... See more



Company details

  1. Electronics Store
  2. Cell Phone Store
  3. Computer Accessories Store
  4. Computer Hardware Manufacturer
  5. Computer Store
  6. Used Computer Store

About Stock Must Go

Written by the company

Stock Must Go has been providing quality, certified refurbished electronics since 2012. Our products are rigorously inspected to ensure they meet our high standards, delivering reliable performance and outstanding value to our customers.

Discover a shopping experience that brings together unbeatable customer service and the highest-quality products at unbeatable prices. With over 8 years of experience and partnerships with some of Europe's top retailers and manufacturers, let us help you find the perfect item!

We offer a wide range of premier refurbished and end-of-line consumer electronics from all the top brands. From laptops to smart speakers and more, find the perfect product for your needs. Receive quality technical support and pre-sales advice on any item you purchase. Discover top-notch items with unbeatable value.

Discover the ultimate in convenience and value with the SK tes Group! Our expert team of professionals carefully tests and refurbishes each item with quality in mind, so you can feel confident with every purchase. Shop with us today and bring home the best in quality and affordability!

Are you looking to invest in quality and value? Look no further - our product offers everything you desire and more. Join us to experience firsthand the unbeatable satisfaction of our excellent customer service and top-notch products. Be a part of something great today!

Experience friendly, personalized customer support for all your needs with our dedicated team! Our customer service is unmatched; available during business hours 9.00am - 5.00pm Mon–Fri, via phone, email or Live Chat for a truly seamless experience. Let us make your customer service hassle-free!

Shop Laptops Shop Apple Mac Shop Monitors Shop Tablets Shop Gaming Shop Apple iPhones Shop Android Phones Shop Sound Shop Vision Shop Smart Tech Contact Us

Stock Must Go

Written by the company

12 Months Warranty
We provide a 12 Months warranty as standard across our wide product range. Giving you complete peace of mind.

Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(7,420)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good product

Good product, well packed and received. Same as seen on the advert

12 May 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Taofeeq
Thank you for taking the time to leave this excellent review, your feedback is greatly appreciated and we are delighted to hear you are pleased with our services.
Thank you again for using Stock Must Go

Rated 2 out of 5 stars

Switch broken!

Delivery was quick but the switch itself is broken, have left it charging for about 35 hours, half on the dock, half without and it will not turn on, the power button launches a brief screen in which it tells me the switch is out of battery but the charging icon doesn’t show that it’s charging, annoying to spend this money on something for it to just not work. It’s not the cable either as I’ve tried 3 cables and all give same results

11 May 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Harry, thank you for your review. I am sorry to hear that the switch is not working as it should. I have emailed you in relation to this and look forward to your reply. Please accept our apologies for any inconvenience caused. Kind regards, Tim

Rated 4 out of 5 stars

Pristine laptop received on time

Pristine laptop received on time. Quick delivery.

6 May 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Druga, thank you for your review. It is great to hear how happy you are with your laptop and the speed it was delivered. We hope you enjoy the item and will use us again in the future. Many thanks, Tim

Rated 3 out of 5 stars

Satisfied

Paid for an item. Which then got cancelled. Ordered another item then when it turned up was missing one. Then to be told to send it back as they didn’t have the other item. But the returns service is spot on quick and simple. So credit to them

7 May 2025
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Reply from Stock Must Go

Hi Ben, thank you for your review. I have checked against your email address and can only see one order from yourself so please accept our apologies if there was an initial issue in your placing of your order. Once we receive your item back, we will issue a refund as requested. We are sorry for any inconvenience caused. Kind regards, Tim

Rated 5 out of 5 stars

Laptop was ordered on Saturday with…

Laptop was ordered on Saturday with standard 2-3 working day delivery, so I was expecting it to arrive around wednesday. To my supprise it arrived the next day. Great service.

10 May 2025
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Reply from Stock Must Go

Hi Mike, thank you for your review and for giving us 5 stars! It is great to hear how impressed you were by the speed of our fulfilment. We hope you enjoy your laptop and will use us again in the future. Many thanks, Tim

Rated 5 out of 5 stars
Stock Must Go logo

Reply from Stock Must Go

Hi Shadae, thank you for your review and for giving us 5 stars! It is great to hear how happy you are with your order. We hope based on your experience that you will use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

Excellent service and delivery

Excellent service and delivery

7 May 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Andrew, thank you for your 5 star review! It is great to hear how happy you are with your purchase. We hope that you ill use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 3 out of 5 stars

Missing items from switch bundle

Update: although the initial purchase was missing the items below, I was able to negotiate a refund based on the price it would cost me to buy the missing items. That refund was received today. They were very apologetic over the situation. I would probably order from them again in the future because there customer service was good in the end

Recently purchased a Nintendo switch bundle for it to turn up missing important items. Missing the dock, power, sports game, sports strap, hmdi. I have emailed them and they are not willing to send out the missing items instead offer a partial refund which wouldn't cover the costs of the missing items.

7 May 2025
Unprompted review
Stock Must Go logo

Reply from Stock Must Go

Hi Tom, thank you for your review. We are sorry to hear that the item received came incomplete. I can see that you have been speaking to our customer service team and a partial refund has been agreed upon. We hope that this refund restores your faith with ourselves and that you will update your review based on this. Please accept our apologies for any inconvenience caused. Kind regards, Tim

Rated 5 out of 5 stars

Very good the product is very okay and…

Very good the product is very okay and I really enjoy it or still like to patronize the company the buy more things thank you

4 May 2025
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Reply from Stock Must Go

Hi Bamidele, thank you for your 5 star review! It is fantastic to hear how happy you are with your order. We hope that you enjoy your item and we look forward to your next order. Many thanks, Tim

Rated 5 out of 5 stars

5 stars and well deserved

5 stars and well deserved. The controller looks like new and came well packaged and on the day they said it would. Would definitely buy again although I do think they need to lower the prices slightly but that's just a personal opinion.

30 April 2025
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Reply from Stock Must Go

Hi Mark, thank you for your 5 star review! It is great to hear how happy you are with your order and that you would use us again. Our prices are monitored and reviewed regularly along with promotions running on our site. We look forward to your next order. Many thanks, Tim

Rated 5 out of 5 stars

Purchased Apple TV from Stock Must Go…

Purchased Apple TV from Stock Must Go and can confirm that the company delivered the goods on time and in a well packaged box. The Apple TV appears to be as good as new condition and works fine. If I require further products that they sell I would not hesitate to contact the company.

1 May 2025
Stock Must Go logo

Reply from Stock Must Go

Hi David, thank you for your 5 star review! It is great to hear that you will be using us again in the future based on your experience with us. We look forward to your next order. Many thanks, Tim

Rated 5 out of 5 stars

Remarkable condition laptop

Remarkable condition laptop, pristine+ I would say, fast delivery bearing in mind the Bank holiday and had an unexpected "Brucie Bonus", a touch screen and also had a free WWAN slot (and we all know what goes in there!)
Fantastic value too with an additional May discount
Top, top company

6 May 2025
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Reply from Stock Must Go

Hi Derek, thank you for your 5 star review! We really appreciate it! We hope based on your experience that you will use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

Very fast delivery and the quality for…

Very fast delivery and the quality for a refurnished device was amazing!

3 May 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Eleni, thank you for your 5 star review! It is great to hear how happy you are with your purchase. We hope that you enjoy your device and will recommend us to others as well as use us again in the future. Many thanks, Tim

Rated 5 out of 5 stars

A good condition thinkpad for a couple…

A good condition thinkpad for a couple of hundred quid, works well. Although, their definition of pristine is completely bogus. They are redefining the term to simply grab more buyers. They are simply good condition with signs of use.

2 May 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Matt, thank you so much for your 5 star review. We aim to grade every device accurately. Should a customer be unhappy with a device, they can return it within 30 days of purchase for a full refund or replacement. Kind regards, Tim

Rated 5 out of 5 stars

Fast delivery

Fast delivery, well packaged and all exactly as described

1 May 2025
Stock Must Go logo

Reply from Stock Must Go

Hi, thank you so much for your 5 star review! It is great to hear how happy you are with your order and the speed of delivery. We hope based on your experience that you will use us again in the future. Many thanks, Tim

Rated 5 out of 5 stars

Prompt service kept me informed with…

Prompt service kept me informed with delivery and product as described

1 May 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Finley, thank you for your 5 star review! It is brilliant to hear how happy you are with your order and the speed of delivery. We hope based on your experience that you will use us again in the future. Many thanks, Tim

Rated 5 out of 5 stars
Stock Must Go logo

Reply from Stock Must Go

Hi Lawrence, thank you for your 5 star review! It is great to hear how happy you are with your order. We hope you enjoy your item and will use us again in the future. Many thanks, Tim

Rated 5 out of 5 stars
Stock Must Go logo

Reply from Stock Must Go

Hi Colin, thank you for your review and for giving us 5 stars! We really appreciate it. It is great to hear that you found our service excellent and we hope that you will use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

Great service came a day earlier than…

Great service came a day earlier than expected, and it's
a fantastic product; will definitely use stock must go again...

26 April 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Worrell, thank you for your review and for giving us 5 stars! It is fantastic to hear how happy you are with your order and that you will be using us again in the future. We look forward to your next order. Many thanks, Tim

Rated 5 out of 5 stars

Brilliant product and rapid delivery…

Brilliant product and rapid delivery 10/10

24 April 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Steven, thank you for your 5 star review! It is brilliant to hear how happy you are with your order. We hope you enjoy your device and will use us again in the future as well as recommend us to others. Many thanks, Tim

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