Sterling & Wilde Reviews 374

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Most importantly I ordered an 18 inch chain and it arrived in a lovely box surrounded by white tissue and a lovely stamp holding the tissue paper in place. When I called Sterling and Wilde, to ex... See more

Rated 5 out of 5 stars

I contacted Sterling & Wilde prior to placing my order to ask for an extended returns window as I was giving a necklace as a gift while on holiday. They were super accommodating and agreed to extend t... See more

Rated 5 out of 5 stars

From start to finish the service from Sterling & Wilde was brilliant. There was a technical hitch with where the product could be delivered but David sorted it out seamlessly and the earrings arrived... See more

Rated 5 out of 5 stars

I bought a 24inch 3.3mm 925 silver faceted belcher chain and safe to say the quality of this product amazes me, it came so beautifully packaged and even with a hand written and signed note from Dav... See more

Company details

  1. Jewelry Store

Written by the company

August 2025: Our small jewellery business no longer collects reviews on Trustpilot due to their recent price increase (the service would cost us over £8,000 per annum inc VAT). Over time, this decision may skew our TP reviews towards the negative - generally most people leaving unprompted reviews here are unhappy/competitors/spam. Please be assured we have many happy customers, and you can read unbiased reviews directly on our website, where we have paired with another legitimate review collator for a reasonable fee.


Contact info

4.9

Excellent

TrustScore 5 out of 5

374 reviews

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Rated 5 out of 5 stars

They are so helpful and genuine!

They are so helpful!! Genuine customer service that makes the experience so enjoyable!
I was worried where my locket was but they checked and wrote to me as though chatting with an old friend not boxed pleasantries...you felt like you mattered!
The locket is just gorgeous and was packaged as though it was a treasure! Which it is!
Thank you so much, what a fabulous company ..dont ever change!

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Fast and Efficient

I purchased a necklace from them. Sadly was not suitable for me. Returns were easy and no hassle.

Shipping was fast and return timeframe for the refund was fast too.

Will defo be buying again from this site.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Accommodating service and beautiful products

I contacted Sterling & Wilde prior to placing my order to ask for an extended returns window as I was giving a necklace as a gift while on holiday. They were super accommodating and agreed to extend the returns window. After I placed the order using standard delivery, the necklace arrived within two days and was beautifully gift wrapped. My partner is thrilled with the necklace so no need for a refund after all! Could not fault the service nor the product, thank you!

21 May 2025
Rated 5 out of 5 stars

Very Happy Girlfriend.

Great quality item, very reasonably priced, arrived at my door within the time stated at purchase, girlfriend was so impressed, big tick in the box for me, had never come across Sterling & Wilde before but will certainly be using them again.

20 May 2025
Rated 5 out of 5 stars

Arrived quickly

Arrived quickly, with personally signed note saying thank you for the purchase which is a nice touch.

14 May 2025
Rated 5 out of 5 stars

Great service

The item was delivered quickly. The service from ordering to receiving was perfect, I have previously ordered the same item and was satisfied both times. High quality medical dog tag, exactly as shown and described on the website.

22 April 2025

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