Very happy with the wide selection and choice, which is why this not the first time we have bought our living room furniture from Sterling. Our salesman Gerry Watson in Hall 2, was excellent ... not... See more
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Went in for coffee - came out with 2 new settees to replace 2 x 20 year old ones Found the experience friendly and professional Very good selection of quality furniture Staff extremely helpful... See more
Company replied
Great experience. Sales consultant Donna was very knowlegable and friendly - no pressure - she made the whole thing easy. Quality products. Would definately recommend.
Company replied
Good variety of sofas and armchairs all available to sit and try out Good range of colours and fabrics though salesman did not know full range of options but was able to find out
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Flooring Store
- Home Goods Store
- Living Room Furniture Store
- Mattress Store
Written by the company
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Contact info
76 Moss Road, FK13 6NS, Tillicoultry, Scotland, United Kingdom
- 01259 750655
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Great experience
Ease of viewing products that we wished to see. Efficient and attentive sales person, explained the use etc, without being intrusive

Reply from Sterling Home - Tillicoultry
Had a great experience with your sales…
Had a great experience with your sales advisor Dillon very helpful and accommodating gave us the time and space for us to discuss what we required before we purchased

Reply from Sterling Home - Tillicoultry
Had a really nice expérience all the…
Had a really nice expérience all the way around the sterling store but was inpressed buy Margaret the sales assistant who was more than helpful took the time to show us on the laptop our Parker Knolls sofa with the different kind of Fabric until we were happy.

Reply from Sterling Home - Tillicoultry
Exceptional service from Margaret…
Exceptional service from Margaret Connor both yesterday and when we first visited Sterling Home a few weeks ago to look for new sofas. Her detailed product knowledge really helped us make the right choice. Friendly and very professional ... we would definitely seek her out again next time we are furniture shopping!

Reply from Sterling Home - Tillicoultry
Barry took time to answer questions
Barry duff took time to answer questions, offered alternative solutions and help us in deciding which was best for our household.

Reply from Sterling Home - Tillicoultry
Very knowledgeable salesperson.
Very knowledgeable salesperson. Amy at the very large, well-stocked Tillicoultry Store was very professional and efficient in handling the purchase, from initial contact to final order placement. We are now looking forward to the delivery of our new suite.

Reply from Sterling Home - Tillicoultry
From entering the showroom all members…
From entering the showroom all members are so friendly and knowledge you are there but not pushing you but leave you to browse. Michael approached us and could not have been more helpful or friendly. Making us feel so comfortable. He even advised me on best choice of colour to choose as there is so much choice.
Highly recommend Sterling Home for any furniture you are looking for.

Reply from Sterling Home - Tillicoultry
Shop was spacious and relaxed
Shop was spacious and relaxed, making it easy to try out the furniture. When we were ready Elaine Sharp helped us go through all our choices and made decisions very easy answering all our questions.

Reply from Sterling Home - Tillicoultry
Michael Neish was great to deal with
Michael Neish was great to deal with, knew everything about the range, and gave his time and advice with cheer and humour.

Reply from Sterling Home - Tillicoultry
Barry was very helpful
Barry was very helpful, explained all the various options with configuration and colours, showing us to where different options were in the store. Definitely helped us to make a decision and buy a sofa.

Reply from Sterling Home - Tillicoultry
Great service from Michael who we have…
Great service from Michael who we have known for the last eight years. Highly recommended

Reply from Sterling Home - Tillicoultry
Great customer service
Jerry was a great help in designing the right sofa for us. There was so many options and we chatted through them all.

Reply from Sterling Home - Tillicoultry
Excellent and knowledgeable sales…
Excellent and knowledgeable sales support from Michael Neish helped us choose the best option for our room. Very professional support from initial enquiry through to purchase.

Reply from Sterling Home - Tillicoultry
Great work by Sterling …
Sterling kept us updated on delivery with a final call on the morning of delivery to inform us of delivery slot which was kept. The delivery team were first class, taking care when negotiating the stairway and took the protective covering from the mattress with them.

Reply from Sterling Home - Tillicoultry
Elaine was excellent and very patient
Elaine was excellent and very patient. Delighted with her professional approach and the deal at the end of our deliberations.

Reply from Sterling Home - Tillicoultry
Helpful sales assistant
The young girl who served us was very helpful. Informative and not over pushy

Reply from Sterling Home - Tillicoultry
We purchased a media suite
We purchased a media suite. Michael Neish attended to our requirements in a very helpful, informative manner with no pressure put upon us to buy. Well done.

Reply from Sterling Home - Tillicoultry
New Sofas 😊
I returned to Sterling today to purchase new sofas after previously visiting the Tillicoultry store and speaking with Michael Neish.
Michael was very helpful and easy to talk to he explained everything I needed to know about delivery,care plan & cost of both.

Reply from Sterling Home - Tillicoultry
Purchasing Sofas at Sterling Home
My experience was made great today when purchasing sofas at Sterling home as a result of the excellent customer service provided by Michael Neish Michael made me feel comfortable and explained everything about the sofas I was interested in, including costs of delivery and care package. He also went over all the costs on the invoice before I signed the document.

Reply from Sterling Home - Tillicoultry
very helpful staff
Elaine was very informative and went out of her way to help us.

Reply from Sterling Home - Tillicoultry
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