We are new to Stepsweb but so far my son is engaging very well with it. It is easy to use for both student and parent can track progress. My son has a much more vocabulary library since he started us... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
CEO Ros is an Ed Psych, expert in SLDs, she offers patient, extensive guidance and support for all questions. Staff provide in-depth support for all aspects too. Students learning and well-being is... See more
Such an amazing program. My two daughters have been using it for a few years now. Their progression in their ability to spell and work out words has been amazing. It isn't a quick fix and expect resul... See more
We can easily purchase more licences as needed - basically immediate. I can monitor student progress on a daily/weekly basis. Students get rewarded with medals and this is a great incentive f... See more
Company details
Written by the company
StepsWeb is a unique, student-centred solution that adapts to each learner and follows a structured, cumulative literacy progression. StepsWeb is particularly effective as a whole-class resource, particularly for individuals with dyslexia and other learning challenges. StepsWeb enables every teacher to effectively monitor students, generate comprehensive reports, and tailor the program to each individual’s literacy needs quickly and efficiently. Often referred to as the specialist tool built for non-specialists, StepsWeb equips teachers with the tools required to enable every student to succeed without overwhelming amounts of paperwork.
Contact info
576 Oxford Road, 7471, Rangiora, New Zealand
- info@stepsweb.com
- stepsweb.com
4.6
Excellent
155 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great videos to find out about how to…
Great videos to find out about how to use the resources on the website.
29 April 2026
Great overall but can be a bit glitchy…
Great overall but can be a bit glitchy m, freezing sometimes
8 April 2026
Structured
Structured, and easy to measure progress. Enjoyable and rewarding for students.
25 March 2026
The set up website is very easy to use…
The set up website is very easy to use with helpful buttons and information.
27 February 2026
Excellent customer service
Excellent customer service, answered all my questions. Very prompt and friendly.
2 February 2026
Literacy Boost
I feel Steps Web is wonderful literacy based tool.
Sometimes it is difficult to remind the students to engage with it unless Teachers include it in their plan. Also some parents don't want their children on devices which hinders the homework use.
29 January 2026
Best online program for reading disabled
The students find it more age-appropriate than other programs. (Upper elementary) It's highly rewarding and giving them 5 points towards the tresure box for every coin they win keeps them engaged and also helps with math skills. It's the best program I've used.
21 January 2026
StepsWeb is great
StepsWeb is great. We can enter our own word lists to match what we're teaching in class so that follow-up tasks can be specific and targeted. That's a great thing!
28 January 2026
I like where you can set the students… their spelling lists.
I like where you can set the students spelling into their word lists for them to practice.
26 January 2026
Very easy to renew
16 January 2026
Superb support
As an administrator I have found the support that comes alongside StepsWeb has been phenomenal. No question is too hard and feedback and responses have been almost immediate. We have appreciated the guidance and support just as much as our teachers and students have enjoyed using the amazing resources. Thanks team!
1 December 2025
A gauge or profile of progress is…
A gauge or profile of progress is non-existent for mature students. This is unfair; otherwise, very helpful and supportive!
25 November 2025
Reply from StepsWeb
Hi Patricia. Sorry to hear that you cannot find the progress information for your older students. There is progress information available for any student working on the Course.
Use the Class Progression report to see the progress students are making. This report is available for all students regardless of their age. The Class Progression chart shows you where your student started on the Course and gives you a visual of the progress they have made over a time period you choose.
I will email you with more detail about where you can find progress information on StepsWeb.
Excellent communication
CEO Ros is an Ed Psych, expert in SLDs, she offers patient, extensive guidance and support for all questions. Staff provide in-depth support for all aspects too. Students learning and well-being is their priority and they go above and beyond. The audio visuals build phonological processing, without overwhelming the senses with flashy animation.
17 November 2025
No sound constantly
No sound constantly. very buggy ui that bugs out on kids iPad ( screen go tiny ).
24 November 2025
Unprompted review
Reply from StepsWeb
Sorry to hear you are having issues with the sound on StepsWeb. You are welcome to contact us directly so we can get this issue sorted out.
Reaching our students
This programme is clicking with our students who have struggled learning over years. Seeing their eyes light up at success is satisfying.
28 October 2025
Easy to sign up
Easy to sign up. This program has really helped my older children & hoping it will be the same for my youngest
Would be helpful if the printables had a left handed option.
23 October 2025
Reply from StepsWeb
Hi Natasha. Thank you so much for taking the time to share your experience with StepsWeb!
There is a Left handed option for the handwriting printables which you can set via the Learning Settings tab on your Edit Student screen.
If you have any further questions or feedback, please don't hesitate to reach out to us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.