One of the best parts about shopping at Stellar is that you know their customer service is something you can rely on every single time. I asked for a quote from Elisa and she got it for me THE SAME DA... See more
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Review summary
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This was our first time ordering from Stellar Scientific. We were super pleased with how fast we received the material. I was also beyond pleased with the Customer Service experience. After ordering,... See more
Company replied
Whether it is s payment issue, or rerouting an order, the customer specialists will engage professionally and promptly. At a time when every companies struggles to compete with training and retaining... See more
Company replied
Stellar provided excellent support in setting up my account and getting my orders started. All of my purchases have been shipped and delivered promptly. I would highly recommend ordering from them!
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Company details
Written by the company
Offering exceptional value and incredible support to research laboratories in a wide range of fields. Our modest catalog of more than one-thousand of the most commonly used plastic consumables and general equipment features everything you need to start up and maintain a high-quality lab.
Contact info
10715 Red Run Blvd, 21117, Owings Mills, United States
- 4107652225
- leejay@stellarscientific.com
- stellarscientific.com
4.7
Excellent
688 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Always great customer service.
10 April 2026
Reply from Stellar Scientific
Thank you Janna for making time to leave us a five-star review!
We really appreciate working with you and being one of your go-to suppliers.
Reply from Stellar Scientific
Thank you very much Armando for your business and for taking time from your busy day to share very important and helpful feedback with us!
It seems that the item you ordered requires cold shipping and must go overnight.
It's crazy how much a small package can cost in such a situation.
We will speak with the supplier to see if there was any other way we could have gotten these to you quicker and for less money.
Reply from Stellar Scientific
Thank you Akshay for trusting us to take care of you!
We are very honored to receive your positive feedback about your experience with us
Thank you for choosing Stellar Scientific
Reply from Stellar Scientific
Thank you very much Jacqueline for trusting us to take care of you.
We know you have many places to buy lab supplies from. It means a lot to us.
It is especially rewarding to hear we will be seeing you again.
Thank you for choosing Stellar Scientific
I would like to express my extreme…
I would like to express my extreme satisfaction with Stellar Scientific, and especially with Elisa Weaverling for her outstanding customer service.
Our department was in need of laboratory equipment, and after conducting some research, I came across Stellar Scientific’s website. I requested a quote and received a response the same day. In addition to offering unbeatable pricing, Elisa took the time to thoroughly address all of my questions and concerns with professionalism and expertise.
Her responsiveness, knowledge, and attention to detail made the entire purchasing process smooth and efficient. I highly recommend Stellar Scientific and encourage anyone seeking laboratory equipment to reach out to Elisa directly. I will certainly be contacting her again for future laboratory needs.
Thank you very much, Elisa.
Sincerely,
Ian Enriquez
UC Davis Pathology
2 April 2026
Unprompted review
Reply from Stellar Scientific
Thank you Ian for this magnificent review!
We are so honored to be found deserving of your attention and grateful to have Elisa on our team.
Your review was shared with the company so that Elisa could receive praise and congratulations from her colleagues.
We are a small, family-owned business that believes scientists need to be treated with great respect.
Thank you for giving us the opportunity to take care of you and your lab.
Autofil 0.22um filters work great!
6 March 2026
Reply from Stellar Scientific
Thank you Jonathan for letting us know you are pleased with your purchase from us!
Very Pleased!
This was our first time ordering from Stellar Scientific. We were super pleased with how fast we received the material. I was also beyond pleased with the Customer Service experience. After ordering, we received an email from Elisa, who has sense been kind enough to piece together quotes for us for everyday consumable products!
25 March 2026
Reply from Stellar Scientific
Thank you so much Alexandra for trusting us with your business and giving us a try.
Customer service is the most important thing we do and a review like this is very rewarding on many levels.
We will share this review with the whole team so Elisa can receive praise from her colleagues.
She is an exceptional person and we're so fortunate to have her on the team.
We look forward to wowing you again!
Reply from Stellar Scientific
Thank you so much Lula for letting us know about your experience with us!
We appreciate your making time to communicate this feedback.
great customer service
Excellent service! I was really impressed by the support I received from Stellar Scientific. The local representative was a pleasure to work with and made the whole process seamless. Great communication and care.
17 March 2026
Reply from Stellar Scientific
Thank you so much Laura for trusting us to take care of you, and thank you for taking time from your day to let us know about your experience with us!
It is very meaningful for our Stellar Reps to be praised for their skill and care.
We will share your review on Slack so Lauren's colleagues can congratulate her as well.
Thank you again for choosing Stellar Scientific!
Stellar Team
Whether it is s payment issue, or rerouting an order, the customer specialists will engage professionally and promptly. At a time when every companies struggles to compete with training and retaining a specialized focus group that is knowledgeable with procurement and supply issues, Stellar continues to dominate the landscape. Shout out to Michelle and Tina. You guys are the epitome of success.
27 March 2026
Unprompted review
Reply from Stellar Scientific
WOW! Diana you just took our collective breath away with this review!
Thank you for providing such clear detail about how the team took care of you and what makes us different from other lab suppliers.
Your review is lighting up the company Slack channel and making people feel very proud of their colleagues and their company
Thank you for your trust. We know we need to keep earning it every day and hope to never disappoint.
Reply from Stellar Scientific
Thank you so much Chandie for trusting us to take care of you and your lab!
And, thank you for making time to provide us with this positive feedback!
We love making happy scientists and appreciate hearing we're doing a good job!
Thank you for choosing Stellar Scientific
STELLAR yet again
One of the best parts about shopping at Stellar is that you know their customer service is something you can rely on every single time. I asked for a quote from Elisa and she got it for me THE SAME DAY and at such competitive pricing too. I've never seen any other company get back to me so fast. Please give Elisa a raise because she is amazing and one of the reasons why my department has been a returning customer for so long. Looking forward to my next purchase of quality lab supplies!
16 March 2026
Unprompted review
Reply from Stellar Scientific
Thank you very, very much Wing for all the kind things you've shared about your experience with us, and Elisa in particular.
You've captured the essence of what we endeavor to deliver every day. Elisa is an absolute gem and we're very honored to have her on the team.
We've shared your beautiful remarks on the company slack channel so her colleagues can congratulate her as well. She's someone we all look up to.
Thank you for making Stellar Scientific a partner in your work for so many years.
Small suggestion for improvement
Product was delivered on time, but please put the addressee's name on the mailing label. The company was listed, but my personal name was not, so the receiving team did not know who it was for.
10 March 2026
Reply from Stellar Scientific
Thank you very much Chris for bringing this to our attention! You are 100% correct.
We've notified the supplier who drop ships these for us so they can find out how this happened. Your name was on our PO.
We're very honored to have the opportunity to take care of you and to know you want to help live up to our Stellar name and reputation!
Experience with ordering thru Stellar Scientific
From the website presentation of products to execution of orders were all smooth. Keep it up
16 February 2026
Reply from Stellar Scientific
Thank you Ashok for such a meaningful review!
We especially appreciate when customers share their entire journey with us.
If you see something we can be doing better, we'd love to know!
Their customer service is awesome!
26 February 2026
Reply from Stellar Scientific
This CUSTOMER is AWESOME!
Thank you Theresa for helping get the word out
We appreciate you very much!
Received my package on time
Received my package on time. Website user friendly! Tracking and shipping updates!
25 February 2026
Reply from Stellar Scientific
Thank you very much Ayana for trusting us to take good care of you!
We very much appreciate your helpful and defined feedback.
Thank you for choosing Stellar Scientific!
Reply from Stellar Scientific
We appreciate working with you as well Jeremiah! Thank you for sharing this wonderful feedback!
Excellent Shipping & Quickness
Thank you so much for getting the prep materials for the lab to us at a reasonable time and price.
18 February 2026
Reply from Stellar Scientific
We appreciate your trust and the opportunity to take care of you Karlena!
Thank you for making time to share your experience with us.
I am new to Stellar Scientific
I am new to Stellar Scientific. I am grateful to have found them. They are very well stocked, and shipping came on time with multiple orders.
12 February 2026
Reply from Stellar Scientific
Wow! Thank you so much Tami for this very meaningful review!
We're so glad you found us and we appreciate each opportunity you've shared with us to take care of you!
Reply from Stellar Scientific
Thank you so much Ivette for trusting us to take care of your lab and for letting us know the team lived up to our Stellar name!
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