Steelo Reviews 

938
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff members who provide expert guidance from the initial quote all the way to final delivery. People note that the fabrication quality is outstanding, with precise measurements and reliable structural support matching architectural drawings. Consumers emphasize that communication is consistently clear, ensuring that every project phase runs smoothly and efficiently. Some reviewers were not happy with occasional delivery confusion, unexpected offloading challenges, and minor items requiring post-installation attention. Despite these specific concerns, consumers remain highly satisfied with the overall service quality and professional execution.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting reliable support, swift... See more

Staff

Reviewers mention positive feedback about staff, consistently describing a helpful, professional, and... See more

Delivery service

Users describe positive interactions with delivery service, noting that orders consistently arrive on... See more

Quality

Reviewers highlight positive aspects of quality, noting that the details are always checked and section... See more

Customer service

Consumers find customer service to be positive, frequently highlighting the reliable, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a very good experience working with Steelo on our Oxford project. They were professional throughout, completed the fabrication and installation on time, and delivered everything as agreed.Ther... See more

Company replied

Rated 5 out of 5 stars

Kate and the entire Steelo team are fantastic. They’re super helpful, extremely professional, and always happy to assist—even when I leave things until the last minute. Somehow, they always pull it ou... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Steelo. The entire team was very professional, friendly, and clearly experienced. Our access was tricky, we had to go through a window, but the crew was extremely carefu... See more

Company replied

Rated 5 out of 5 stars

Steelo is the BEST company for traders to use they are very responsive and reliable,really professional and on Time as always all those years i haven’t had any problems even if there are I’m sure t... See more

Company replied


Company details

  1. Construction Company
  2. also in
  3. Building Materials Supplier
  4. Steel Fabricator
  5. Steelwork Manufacturer
  6. Welder

About Steelo

Information provided by various external sources

Steelo`s young and ambitious team are constantly on the lookout for innovative systems and enjoy integrating new technology and processes into the steel fabrication industry. We strive to provide best quality steelwork accurately fabricated to our...

Steelo was formerly known as Polsteel

Contact info

4.9

Excellent

TrustScore 5 out of 5

938 reviews

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Asks customers to review

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4.9

All reviews

(938)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Greatest steel company I worked with!

Excellent communication, advise and customer service. Fast delivery. Gabriela’s knowledge and communication is unmatched.
Also Kamil delivery driver was great. Patient commutative and very helpful.

31 March 2025
Unprompted review
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Reply from Steelo

Thank you for the amazing feedback! We're pleased to hear that Gabriela and Kamil provided you with such excellent service. Thank you for choosing Steelo and we hope to see you again soon!

Rated 5 out of 5 stars

Steelo is a reliable company who…

Steelo is a reliable company who delivers quality products in time as promised, you can plan your job ahead, they will not mess your schedule. Thanks you , Alex from NSE Carpentry

20 March 2025
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Reply from Steelo

Thank you for this amazing review Alex! We appreciate your trust in Steelo and are glad we could meet your scheduling needs. Your satisfaction is our priority, and we can’t wait to serve you again soon!

Rated 5 out of 5 stars

New build steel frame

I can’t recommend this company enough, very professional and helpful team especially Kate she is a wonderful professional lady she was really helpful on all our projects, patient, polite, professional and very hard working , can’t wait to start our next project and work with Kate again , very pleased with the service

3 March 2025
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Reply from Steelo

Thank you for such a fantastic review! Kate is indeed a valuable member of our team, and it's wonderful to hear that she made such a positive impact on your projects. We're excited to partner with you again in the future!

Rated 5 out of 5 stars

Good price great service and Kate was…

Good price great service and Kate was great at organising from quotation to delvery

2 March 2025
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Reply from Steelo

Thank you very much for your fantastic review, Paul! We're glad you found our prices good and that Kate provided you with wonderful service from start to finish. Thank you for your trust in us and we look forward serving you again soon!

Rated 5 out of 5 stars

fantastic service

fantastic service, very professional. i would highly recommend this team. easy to talk to and new what they were talking about.

5 March 2025
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Reply from Steelo

We really appreciate your feedback Joe! We are proud of our team and glad to hear that their professionalism and expertise made such a positive impression. Thank you for recommending us :) We are here for you anytime you need us!

Rated 5 out of 5 stars

Highly professional service with…

Highly professional service with competitive prices—highly recommended! Tomasz was extremely helpful with the order, and Kamil, the Hiab driver, did a great job. Delivery was completed just two days after payment. Very satisfied with the service!

7 March 2025
Unprompted review
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Reply from Steelo

Thank you for sharing your positive experience with Steelo! Our team, including Tomasz and Kamil, works hard to provide professional and timely service, and it's wonderful to know that we met your expectations. Thank you for recommending us, and we can't wait to assist you again soon!

Rated 5 out of 5 stars

Kate never fails to deliver the most…

Kate never fails to deliver the most professional service! Always exceeds expectations on delivery & cost!

27 February 2025
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Reply from Steelo

Thank you so much for your feedback! We’re proud of the work Kate does to provide top-notch service. We appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Great team of installers

Great team of installers, nothing was an issue for them although the install was very tricky.
Overall very happy with the entire service from Steelo.
would 100% recommend.

3 March 2025
Unprompted review
Steelo logo

Reply from Steelo

Thank you for the fantastic feedback Sam! We are pleased to hear that our installation team was able to meet your expectations, even with the tricky install. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

100%

each order is discussed in detail and is making 100%

9 January 2025
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Reply from Steelo

Thank you for your feedback Adam! Our team works hard to ensure every order is handled with care and precision. Thank you for being such a valued customer!

Rated 5 out of 5 stars

Always great service

Always great service

3 February 2025
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Reply from Steelo

Thank you for your great feedback Ann! We pride ourselves on providing great service and are glad to hear that we hit the mark for you consistently. Your support means a lot to us!

Rated 5 out of 5 stars

Great company

Great company, very accommodating, super efficient and great communication

6 February 2025
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Reply from Steelo

Thank you for your feedback Peter! We are happy to to know you had such a positive experience with our team. We appreciate your business and look forward to working with you again soon!

Rated 5 out of 5 stars

Very good all on time very friendly…

Very good all on time very friendly people definitely recommend

5 February 2025
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Reply from Steelo

Thank you so much for your kind words Dusan! Our team works hard to be punctual and friendly, and it's wonderful to know it made a difference for you. Thanks for the recommendation!

Rated 5 out of 5 stars

Exceptional service

Exceptional customer service, great communication, very skilled and supportive staff, dedicated delivery slots, delivery remainder messages and much more

4 February 2025
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Reply from Steelo

Thank you for your amazing feedback! We believe that exceptional service and clear communication are key to great customer experiences. Thank you for your trust in Steelo and we look forward to our next project together :)

Rated 5 out of 5 stars

Excellent Service

Excellent Service

4 February 2025
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Reply from Steelo

Thank you so much for your feedback Saimir! We are pleased to hear that our team went above and beyond to make your experience exceptional. Thank you for choosing Steelo and we look forward to working with you again soon!

Rated 5 out of 5 stars

Great Service

Great Service ! Very good communication from quotation to delivery.

3 February 2025
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Reply from Steelo

Thank you for your wonderful review Przemyslaw! It's always rewarding to hear that our clients appreciate our communication and service quality. We are here to help anytime you need us!

Rated 5 out of 5 stars

All what was ordered is absolutely…

All what was ordered is absolutely grate and delivered on the time.
Absolutely helpful stuff.

30 January 2025
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Reply from Steelo

We truly appreciate your positive feedback Yordan! We are glad to know that everything was delivered on time and that our staff could help you. Thank you for choosing Steelo :)

Rated 5 out of 5 stars

Amazing service

Great service, very friendly staff and fast turnaround, very happy with the price. have used a few other steel shops in London but this one wins no Contest

21 January 2025
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Reply from Steelo

Thank you so much for your kind words Jamie! We are thrilled to hear that you had a great experience with Steelo and we are grateful for customers like you who help spread the word about our business. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Thank you Kate!

Fast and reliable.
Thank you Kate!
Good price and quality materials.
Next day delivery

20 January 2025
Steelo logo

Reply from Steelo

Thank you for your feedback! We pride ourselves on our fast service and quality materials, and we're glad that Kate was able to assist you. Thank you for choosing us!

Rated 5 out of 5 stars

I have used the services several times…

I have used the services several times and everything has always been on time. The advice and assistance are irreplaceable.

19 January 2025
Steelo logo

Reply from Steelo

Thank you so much for your kind words Sebastian! We're thrilled to hear that our services and support have consistently met your expectations. Your satisfaction is our top priority, and we look forward to assisting you again in the future!

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