Always fast service, good products. Wish I could pay with Pay Pal though. Don’t like saving my debit card details on any suppliers platform. Cyber attacks etc. Still 5 stars though.
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Review summary
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Received order next day after ordering day before,this saves me time not having to go into town and £6 bus fare!..got through on the phone straight away to a very polite and helpful gentleman..sorry I... See more
Company replied
I've been using Steam Vape in Uttoxeter for the past 3 years, and have always found the staff polite and helpful. For the past 12 months or so, I have used their online and delivery service, and only... See more
Company replied
I order my liquids via telephone call.ive never had any problems with the delivery it always comes the next day and the gentleman who places my order is so patent and understanding and deals with my o... See more
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Company details
Written by the company
Purveyors of premium vaping products! Incorporated in late 2011 we originally started trading from a small kiosk in the Westfield centre in Derby predominately representing the very successful VIP brand. Over that time period the industry has gone through huge changes and there is now a massive choice of products available. As a company we have seen the choice of products go from the very popular “ciggy like” to drippers, mech mods and everything in-between.
Contact info
Steam 3 Bradley Street, ST14 7QA, Uttoxeter, United Kingdom
- 01889 226182
- websales@klswt.co.uk
- steameliquid.co.uk
4.9
Excellent
1K reviews
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Replied to 100% of negative reviews
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Amazing as always.
21 July 2026
Excellent vape shop.
Great vape shop with friendly and helpfull staff, always well stocked, and if ordered online they offer fast delivery. Prices are very fair. I have used this shop for all my vape needs for the last 2 or 3 years, and will continue to use for as long as necessary.
20 July 2026
I received my order really quickly in…
I received my order really quickly in excellent condition. I have never had a problem with them and would definitely recommend them to family and friends.
14 July 2026
Speedy & Guy is so helpful to get me my…
Speedy & Guy is so helpful to get me my points & voucher via WhatsApp!
10 July 2026
Always good and always with good humour.
10 July 2026
Very good service customers services was…
Very good service customer services was second to none thanks guy
29 June 2026
Didn’t have what I wanted
Didn’t have what I wanted. Ie double menthol, menthol, & cherry all in zero nicotine weren’t available. Had to order others didn’t really want.
2 July 2026
Reply from Steam Vape
Thanks for taking the time to leave a review. As we have recently moved premises not all products have been available as usual.
Excellent service
Excellent service. Good communication. Kept me up to date and were honest about issues. friendly, polite and reliable.
30 June 2026
Reply from Steam Vape
Thanks for taking the time to leave a review, Much appreciated
Got totally the wrong order waited a…
Got totally the wrong order waited a week to get what I actually ordered
29 June 2026
Reply from Steam Vape
Hi Emma. Thanks for taking the time to leave a review. Unfortunately your order was placed as we were in the midst of moving warehouses which involved packing and unpacking many pallets and sets of racking over a 5 day period. We did email all our customers explaining about the move. I believe the error was quickly rectified. Please don't hesitate to make contact if we can help you any further
Reply from Steam Vape
Thanks for taking the time to leave a review Terence
Reply from Steam Vape
Thanks for taking the time to leave a review David
Always delivery's on time very helpful…
Always delivery's on time very helpful and good service 👍
16 June 2026
Reply from Steam Vape
Thanks for letting us know your experience Ronald
Brilliant service every time 😀 thank you
22 June 2026
Reply from Steam Vape
Thank you Della. Much apricated
Great selection of liquids
Great selection of liquids, devices and accessories. Quick and safe payment options, excellent customer service.
3 June 2026
Reply from Steam Vape
Thanks for the review Tom!
Reply from Steam Vape
thanks Michael. Glad to see your positive experience
Reply from Steam Vape
Thanks for taking the time to leave us a review John
Reply from Steam Vape
Great to hear about your positive experience. Thanks again
Very quick and efficent thankyou love…
Very quick and efficent thankyou love the falavours cherry colas my fave 😁
26 May 2026
Reply from Steam Vape
It's a very popular flavour Emily! Thanks for leaving a review
Reply from Steam Vape
Thanks for letting us know David
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