Staykool Reviews 

235
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service from StayKool. Adam is really nice guy. He quickly diagnosed the reason why my car's air conditioning was not cold. Everything was explained clearly, and I was given honest advice an... See more

Rated 5 out of 5 stars

Absolutely amazing service from these guys. Clean garage, greeted by name, expected, talked to like a grown-up, shown in detail what was wrong, and able to video it to bring home for my husband to see... See more

Rated 5 out of 5 stars

Second visit to Staykool and as before the service was excellent. Pressure tested the system and did thorough leak detection, explained everything in simple terms as they went along. Explained... See more

Rated 5 out of 5 stars

Just had my old Merc air con re-charged by Staykool. System was first pressure tested then vacuum dried to check that there were no leaks. It was re-gassed together with oil to manufacturers specif... See more

Company details


Contact info

5.0

Excellent

TrustScore 5 out of 5

235 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(235)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Staykool, Derby

I used stayKool in Derby for the non-existent air con in my Subaru xv . It needed the new type of eco gas and not many people can regas with it. Mark Mathews did a great job at the price quoted. I would definitely recommend him.

8 June 2017
Unprompted review
Rated 5 out of 5 stars

Prompt and exemplary service

The website is very well organised, with lots of useful information and an easy to use online booking facility. The Engineer is very professional and in the short time that it took to service the aircon he gave me detailed explanations about the system and potential fault scenarios.

4 June 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Great service - fast and efficient. Work completed in around 20 minutes, and now my aircon is ice-cold. A really nice guy too.

30 May 2017
Unprompted review
Rated 5 out of 5 stars

had my car checked and regassed today

had my car checked and regassed today. just bought car and aircon was not working properly. Found it was just out of gas, checked for leaks two ways and passed ok. All done and dusted within 20 min as didnt need old gas removing. Explained every step as it was done and car like a fridge now. Top quality service, will be back when its ready for its next service. P.Titterton Stenson fields Derby.

27 May 2017
Unprompted review
Rated 5 out of 5 stars

Genuine, fair price car air conditioning gas charging service.

Just had my old Merc air con re-charged by Staykool. System was first pressure tested then vacuum dried to check that there were no leaks. It was re-gassed together with oil to manufacturers specifications. I Also opted for the fluorescent dye additive for a small additional charge. I will now be able to see any future system leaks.
All done in less than half an hour.
Highly professional job.
I would definitely recommend Staykool. Brilliant.

22 May 2017
Unprompted review
Rated 5 out of 5 stars

Staykool

Excellent and friendly service. I arrived on time for my appointment and the work was completed within 20 minutes with everything explained to me as the work was done. Highly recommended

21 May 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Took my car to stay cool premises, within 30 mins my air-conditioning was cool again.
Would recommend to anyone wanting a fast professional, friendly service.

19 May 2017
Unprompted review
Rated 5 out of 5 stars

Friendly & professional

Mark was very friendly and professional, explaining everything he was doing and offering good advice. My air conditioning was fully refreshed and working in about 20 minutes. I absolutely recommend to anyone considering the branded chain garages.

17 May 2017
Unprompted review
Rated 5 out of 5 stars

Helpful

Helpful, prompt and professional service. The aircon now works a treat and the service was good value for money. Happy to recommend !

8 May 2017
Unprompted review
Rated 5 out of 5 stars

Mark was very helpful

Mark was very helpful. Unfortunately my car had a leak in the condenser but this meant I was not charge the £29.
I will go back to Mark in future.

7 May 2017
Unprompted review
Rated 5 out of 5 stars

Great Service

Called Mark to arrange a recharge, no problems in booking a date and time. The recharge was done without problem on my VW Transporter. Would highly recommend Mark and his company.

26 April 2017
Unprompted review
Rated 5 out of 5 stars

Fiat Punto super cool again

I rang up and spoke to Mark enquiring about having my wife's Fiat Punto a/c re-gassed. Mark said that as I live only 5 minutes away he could fit me in before his next scheduled appointment. I popped round straight away. Mark was ready and waiting for me. Although the a/c appeared to be working fine Mark told me that the refrigerant was down by about 170 grammes. The old gas was removed, vacuum tested with no leaks found and then topped up with the correct oil and new refrigerant to the correct level. Mark then put a temperature probe into the centre air vent and said the temperature would get down to about 8oC. The temperature actually dropped to 4oC, so the system was working very efficiently. The service received was first class and I have no hesitation in recommending StayKool to anyone thinking of having their a/c re-gassed.

22 April 2017
Unprompted review
Rated 5 out of 5 stars

Brilliant quick and professional …

Brilliant quick and professional service.
Phoned to make an appointment and got one straight away.
Mark carried out checks and found the a/c system had lost its charge and replenished the gas and I was soon on my way again.
The work was carried out in a most professional manner and I would not hesitate to recommend Staykool to all my friends. Very good value for money.

12 April 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, talked through what he was doing and checking for and very reasonably priced. Would definitely recommend to family and friends.

10 April 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look