Star Tours Reviews 9,364

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, politeness, and organizational skills, making their holidays enjoyable and stress-free. The service is frequently highlighted as excellent, with many appreciating the well-organized tours and punctual schedules. People also commend the quality of the food and accommodations, as well as the carefully chosen locations. However, some customers expressed dissatisfaction with the quality of certain aspects, such as uncomfortable bus seating and hotel conditions. A few reviewers also reported concerns regarding the conduct of a staff member, which made them feel uncomfortable. Additionally, some felt that the tour itineraries were occasionally too hectic, with insufficient time allocated for meals or enjoying attractions.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the tour managers for their... See more

Holidays

Consumers find holidays to be a positive and memorable experience. Many reviewers praised the excellent... See more

Service

Reviewers highlight positive aspects of service. Customers frequently praise the excellent organization, with... See more

Location

People report positive experiences with location. Customers appreciate the well-planned itineraries that... See more

Quality

Customers consistently note ambiguous experiences with quality. While many reviewers praised the high quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paris Disneyland special tour was well organised and punctual. The coach driver and manager Saurbh Patel were both friendly and polite. Tour manager took care of each passenger every time. One sugges... See more

Rated 5 out of 5 stars

It was our 3rd trip with Star tours.. most enjoyable.. well informative.. great friendly guide Stephen Fernandez and coach captain Delroy and Mika . Not to forget the great family like other tourists... See more

Rated 5 out of 5 stars

I had such a fantastic day trip to the Cotswolds and Oxford with Star Tours today! Our tour manager Mr. Divash Joshi was absolutely brilliant, friendly, attentive, and full of interesting stories th... See more

Rated 5 out of 5 stars

Overall, it was an amazing four days tour of Scotland. Abhishek (tour manager) managed our tour promptly and smoothly, additionally, Jayesh (coach captain) made sure that our journey was safe and nice... See more


Company details

  1. Tour Operator

Written by the company

Since 1997, we have earned a reputation as the UK’s preferred Asian tour operator. As you read the testimonials, you will see why thousands of travellers repeatedly choose Star Tours. As a family business, we are constantly improving, evolving and refining our services to meet our passengers’ needs. This year we are proud to offer new tours to worldwide destinations as well as introduce many enhancements to our existing tours and services. We at Star Tours pride ourselves in providing first-class services, professional tour managers, authentic Indian meals and itineraries that appeal to everyone. We offer comprehensive tours at a price to suit all travellers without compromising on quality and services. Our hospitable approach to families, groups and communities has helped us maintain our position as the first choice for thousands of people worldwide. We believe that touring should be fun and that our guests should be well-versed in the history and aspects of culture whilst they explore the world. Our tours are designed for travellers to enjoy a diverse array of fascinating countries. With our guidance, you will visit iconic locations made famous on screen and in literature with the assurance that you are travelling with the experts. Contact us 24 hours a day, 7 days a week and allow us to help you find that perfect dream holiday for you and your loved ones. We hope that you enjoy browsing through our brochure, and we look forward to welcoming you to the Star Tours holiday experience. Bon Voyage


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Rated 5 out of 5 stars

It was a great experience with star…

It was a great experience with star tours, special thanks to tour Manager Abhishek & team for beautifully planning & managing our trip. I was feeling very comfortable with availability of Indian veg food on foreign land & whole journey was wonderful.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Overall amazing Scotland tour

Overall, it was an amazing four days tour of Scotland. Abhishek (tour manager) managed our tour promptly and smoothly, additionally, Jayesh (coach captain) made sure that our journey was safe and nice. Talking about food, it was excellent. I would definitely recommend this tour.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Aeye

Awesome!!! Both the captains( Abhishek and Jayesh) in command of this trip were patient and were too good
With this abilities they will raise their bar every time.
Enjoyed to the fullest
Regards and good luck
Daksharaj and Chitra Shetty

27 October 2025
Unprompted review
Rated 5 out of 5 stars

It was a great and enjoyable trip tour…

It was a great and enjoyable trip tour manager Abhishek very helpful and gave details each places and I would like to huge thanks to Mr. Jayes coach driver good driving created funny atmosphere in the coach we covered most of the places which included itinerary. Nice time management thanks to Mr. Abhishek. This was our first Scotland tour with star tour and I and my parents who came from India they enjoyed a lot I would recommend to go with Star tour

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Memorable tour to Scotland

Would like to appreciate Mr Abhishek and Mr Jayesh for a wonderful tour experience starting from the 27th of October. The stay in the hotel, sightseeing and the food was excellent. The memories made would never fade out, would definitely recommend other family members and relatives to choose this tour on their upcoming trips.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Overall experience was amazing

Overall experience was amazing. Everything in the itinerary was covered. Thanks to our coach driver Jayesh, his driving skills was outstanding, he safely took us to every stops. Additionally, food was great. And also, thanks to Abhishek (tour manager) he arranged everything smoothly, he made our tour even easier and better.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

It was great

It was great. Covered everything that was on our iternary. The accommodation provided was also good. Charms of Europe is a great 5 day tour.

26 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience!

Excellent experience!
Very beautiful stay, amazing food and itinerary.
Stephen our guide, Lica and delroy these 3 guys are the best! Very friendly and had fun throughout the journey.

Highly recommend.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Memorable tour

Our Europe tour was truly the trip of a lifetime! From start to finish, everything was seamless — well-organized, fun, and full of unforgettable experiences. We visited some of the most beautiful cities and each offering its own charm, culture, and history.
Food was great specially in Switzerland and Paris . Weather didn’t help us in Switzerland but we enjoyed each day .
Our tour guide MR Mohsin was amazing — friendly, knowledgeable, and always went above and beyond to make sure everyone had a great time.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Very well organised and great communication

Mohsen, our tour manager was fantastic. He managed all aspects of the tour very well and more importantly the time. He kept us engaged for most part of the tour.
The tour itself was planned very well. Of course would have liked a bit more time everywhere but this was a very good value for money. I must say the food was catered really well to the needs of us.
Was wary about Coach trip with several 100s of miles a day but it was a lot more comfortable than I expected.
Would I do it again? I am already thinking what your to book next.
Thanks star tours and the captain Mohsin.

25 October 2025
Unprompted review
Rated 4 out of 5 stars

Star tours

I had a wonderful experience with Star Tour! Everything was perfectly organized — the food was delicious, the hotels were clean and comfortable, and all the staff were very kind and helpful. The places we visited were beautiful and well-chosen, making every day exciting and enjoyable. I especially want to mention mosh, who was so friendly and took great care of everyone. Thank you, Star Tour, for giving us such an amazing trip — I’ll always remember it!

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Really good experience

Really good experience. Enjoyed the paramonic Europe tour a lot especially Switzerland. Mohsen really a great tour manager. Must visit the tour hi fly recommend

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Being all like one family and friendly.

Dear Friends,
I would like to take this opportunity on all our behalf to thank our wonderful tour Manager Divash Ji very friendly informative on Bollywood shoot spots..
I believe we all enjoyed the trip and hope that we meet in another tour off star tours in the future.
I would also like to thank on all our behalf our both coach captains Gareth and Gareth who drove safely through our our journeyespically in the severe weather conditions. They both did a great job. Thank you all so much.
From Sanjay aunt.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Good value for money.

We took Swiss Alpine in Oct-25. The tour was well organised, selection of accommodation and food was good. Chef Viay at Hotel Sherlock Holmes presented excellent Indian food. Tour manager Divash Joshi was well informed and conducted tour time table well. He is also good entertainer. Overall we had good holiday.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Star Tours was amazing

Star Tours was amazing! They made our trip to Switzerland a wonderful, memorable one. The arrangement and managements were impeccable and our tour guide Divash Joshi was awesome, providing lots of useful information facts and being warm and friendly in general. We made some great friends and were kind of like a big family by the end of the 5 days. Gonna cherish this for a long time… 100% recommend them for your holiday experience!

24 October 2025
Unprompted review
Rated 5 out of 5 stars

An amazing trip to Belgium & Holland with Tej and Zee

We just came back from our Holland & Belgium trip with Tej as the tour manager and Zaishan as our coach captain.
I would like to pass on my appreciation to these two individuals without whom the trip wouldn’t have been the same! They are such lovely people and we would love to go back on a trip with star tours if it’s again with Zee and Tej!
Tej is so knowledgeable and his clear communication made it so easy for the group, he was also very accommodating to the passengers ideas.
Zee is a fantastic driver and made us all feel safe over the long drives.
Coming to the itinerary- it was very well planned but a small suggestion would be around the location of the hotel - would have been easier to have it somewhere mid way rather than where we were placed as it would have helped us on some less travel.
I would also suggest the routes back from ferry need to get better, felt like a very long drive back to Southall, could this be broken down into two coaches from Dover just a suggestion but understand it’s not easy to sort out the logistics when it involves a large group but would have been great if we didn’t have to go around London until we got to our stop.
We live in Gloucester and had to travel to London for our pick up as the pick up prices from Bristol were exorbitant, it will be worth looking into your prices so you can encourage more passengers from outside of London areas as well.
Lastly, I would love to say I can recommend star tours to all our family members and friends & thank you for such an amazing trip with some lovely memories!

27 October 2025
Unprompted review
Rated 4 out of 5 stars

Hi I went on the Paris 3 day tour

Hi I went on the Paris 3 day tour. I enjoyed it but the only thing I did not like was the breakfast There was not much variety and for the price we paid the breakfast could have been better. The dinner I enjoyed it was lovely.

25 October 2025
Unprompted review

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