Starlite Home Improvements Ltd Reviews 72

TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Feeling anxious about major home renovations is common, but I realized my worries were unfounded.Our salesman, Olly, was approachable and never pressured us. He offered suggestions tailored to our nee... See more

Company replied

Rated 5 out of 5 stars

Really happy with our new windows & door. The sales/survey process was not hard sell, honest pros & cons of alternatives discussed. Communication & double checking through the office was thorough.... See more

Company replied

Rated 5 out of 5 stars

Starlite gave us a fantastic service from start to finish. Olly was very helpful when he came to quote, on a Saturday evening. There was no hard sell, and he helped us explore what might be possible.... See more

Company replied

Rated 5 out of 5 stars

I was nervous about having significant home improvements done for so many reasons, but I needn't have been. Olly, our salesman was friendly and not pushy in the slightest. He made recommend... See more

Company replied

Company details

  1. Double Glazing Installer
  2. Conservatory Specialist
  3. Home Improvement Store

Written by the company

At Starlite Home Improvements, we embody a voice of confidence and reliability in all that we do. We specialise in replacing old and inefficient windows, doors and conservatories and replacing them with brand new and innovative products that outshine those of larger competitors in the marketplace. Our brand tagline, "Reframe your Inner Space," reflects our commitment to transforming homes and lives through our exceptional offerings. With a customer-centric approach, we take pride in offering high quality service and care to each individual who chooses Starlite Home Improvements. Our friendly and constructive voice resonates throughout every interaction, ensuring that our customers feel valued and supported throughout their home improvement journey. When you choose Starlite Home Improvements, you can trust that you have made the right choice for enhancing your living space and creating a home you'll love. Join the Starlite Home Improvements family today and experience the difference that our passion for excellence and customer satisfaction can make in your home. Let us help you "Reframe your Inner Space" and bring your vision to life with our superior products and unwavering commitment to quality.


Contact info

4.8

Excellent

TrustScore 5 out of 5

72 reviews

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Rated 5 out of 5 stars

Very efficient workers

Very efficient workers, did an exceptionally good job. Each night they left the site clean and tidy. Delighted with the work undertaken.

26 November 2025
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Reply from Starlite Home Improvements Ltd

Hi Mr Murphy, thank you for taking the time to leave such a great review. We’re really pleased to hear you were happy with both the workmanship and how the team kept everything clean and tidy throughout. We’ll be sure to pass your kind comments on to the installers. Thanks again for choosing Starlite, it was a pleasure working on your home.

Rated 5 out of 5 stars

I had my reservations about undertaking…

I had my reservations about undertaking major home renovations, but those fears were unfounded.Olly, the salesman, was approachable and never applied any pressure. He offered suggestions tailored to our needs, and his expertise was evident.Once we made the booking, communication was clear, keeping us informed every step of the way.The installation crew was courteous, neat, and respectful, making us feel comfortable with them in our home.We're thrilled with the transformation of our windows, doors, garage, soffits, fascias, and guttering.I wholeheartedly recommend Starlite to everyone.

5 January 2026
Unprompted review
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Reply from Starlite Home Improvements Ltd

Thank you for taking the time to leave another review. We know taking on larger home improvement projects can feel daunting, so it’s great to hear that clear communication and a no pressure approach made the process feel comfortable from start to finish.

The team will be really pleased to hear your comments about how they worked in your home, and we’re delighted you’re happy with the full transformation. Thanks again for the recommendation and for choosing Starlite.

Rated 4 out of 5 stars

Feeling anxious about major home…

Feeling anxious about major home renovations is common, but I realized my worries were unfounded.Our salesman, Olly, was approachable and never pressured us. He offered suggestions tailored to our needs, and we felt confident in his expertise.From scheduling onwards, we received regular updates on the process.The installation crew was courteous and maintained a clean work environment, leaving us no reason to worry about their presence in our home.We are thrilled with how our windows, doors, garage, soffits, fascias, and guttering turned out.I wholeheartedly recommend Starlite to others.

31 December 2025
Unprompted review
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Reply from Starlite Home Improvements Ltd

Thank you for such a thoughtful review. It’s completely normal to feel anxious about major home improvements, so I’m really pleased we were able to put you at ease from the outset and guide you through the options properly.

Keeping customers informed and treating their home with respect is something we take very seriously, and I’ll be sure to pass your kind words on to the installation team. Delighted you’re happy with how everything turned out and thank you for recommending Starlite.

Rated 5 out of 5 stars

New Barn Kent customers …

Very good all round attention to detail and service.
Fitting and on the day clear up first class.
We have used this company on 4 occasions to work on our property and remain well pleased with the results

22 November 2025
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Reply from Starlite Home Improvements Ltd

Thanks for the great review and for continuing to trust us with your property. Four occasions is no small compliment and we don’t take that lightly.

Attention to detail and leaving the site clean on the day are non-negotiables for us, so it’s great to hear that’s been your experience every time. Thanks again for your continued support.

Rated 5 out of 5 stars

Easy process from start to finish

Easy process from start to finish, great guys that fitted our door and left with everything tidy and clean. Highly recommend

22 November 2025
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Reply from Starlite Home Improvements Ltd

Thank you so much for taking the time to share this. Really pleased the process felt smooth start to finish and that the lads left everything spotless. Enjoy the new door and shout if you ever need anything in future. We appreciate the recommendation!

Rated 5 out of 5 stars

Very please with my windows

Very please with my windows, kept me up to date with everything. Will use them again

29 October 2025
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Reply from Starlite Home Improvements Ltd

Thank you so much for leaving a review Alison. We are so happy that you are pleased with the service. We look forward to seeing you again soon for the next project.
- The Starlite Team

Rated 5 out of 5 stars

My Starlite experience.

I found that all staff,from the first visit to quote to the install team and the contacts in the office all acted professionally and courteous at all times.Could not fault the service.

6 October 2025
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Reply from Starlite Home Improvements Ltd

Thank you, Ken!
We really appreciate your kind words, it’s great to hear our whole team made the process smooth and professional from start to finish. We’ll be sure to pass your feedback on to everyone involved.

🙂 – The Starlite Team

Rated 5 out of 5 stars

Excellent service

Excellent service, great product, the team worked hard to complete the job. Very happy with the fit and finish, would definitely recommend.

12 September 2025
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Reply from Starlite Home Improvements Ltd

Thank you so much for your kind words. We’re delighted you’re happy with the service, product, and finish. Our team always strives to deliver the best, and it’s great to know their hard work stood out. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Perfect from start to finish Starlite windows made everything so…

Starlite windows made everything so easy from the visit by Ollie ,and he let me know every step dates times etc ,the guys turned up to fit the window ,polite and respectful,did a great job and left no mess ,would definitely have them back again
Sue

9 July 2025
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Reply from Starlite Home Improvements Ltd

Thanks so much for your kind words, Sue! ⭐ We’re really glad you found the whole process smooth from start to finish. I’ll be sure to pass your feedback on to the fitting team — they’ll be chuffed to hear it. We’d be more than happy to work with you again any time.

– Olly & the Starlite team

Rated 5 out of 5 stars

They delivered what they promised..

They delivered what they promised..
Very happy & would recommend to others who may be having a dilemma of choosing between so many companies out there..

11 August 2025
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Reply from Starlite Home Improvements Ltd

Thank you for the great feedback! We know how tricky it can be choosing between so many companies, so we’re really pleased you put your trust in us – and even more pleased we delivered exactly what we promised. Appreciate the recommendation, and we’re here if you ever need anything else!
– The Starlite Team ⭐

Rated 5 out of 5 stars

Very efficient company to deal with.

The company answered my inquiry quickly and by the afternoon I had agreed to having my windows installed within a month they were in, and I can honestly say that I was so glad that I chose them. The team of 2 Carl and Luke arrived promptly and were very professional and polite and cleaned up extremely well.

29 July 2025
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Reply from Starlite Home Improvements Ltd

Thank you for taking the time to share your experience! We’re so pleased we could get things moving quickly for you and even more glad to hear you’re happy with the result. Carl and Luke will be chuffed to know their professionalism and attention to detail stood out. Thanks again for choosing Starlite!
– The Starlite Team ⭐

Rated 5 out of 5 stars

Starlite Home Improvements review

I was nervous about having significant home improvements done for so many reasons, but I needn't have been.

Olly, our salesman was friendly and not pushy in the slightest. He made recommendations of what would work best for us and we trusted he knew his stuff.

From the moment we booked we were kept up to date with what would happen next.

The installation team were clean and tidy and very polite, never had a concern about them being in our home.

We're so pleased with our finished windows, doors, garage, soffits, fascias and guttering.

wouldn't hesitate to recommend Starlite to anyone.

1 August 2025
Unprompted review
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Reply from Starlite Home Improvements Ltd

Thank you so much for such a kind and detailed review, Carly. We completely understand how daunting home improvements can feel, so it's brilliant to hear we helped put your mind at ease. Olly will be really pleased to know his approach made you feel comfortable and confident from the start. We're also glad the install team made a great impression – they take real pride in their work.

It was a pleasure transforming your home, and we truly appreciate the recommendation.
– The Starlite Team ⭐

Rated 5 out of 5 stars

The work completed was to the highest…

The work completed was to the highest standard
The work was completed on time, and everywhere was left tidy.

25 July 2025
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Reply from Starlite Home Improvements Ltd

Thank you for the great review! We’re really pleased to hear you were happy with the standard of work and the way everything was left. It means a lot to us that you noticed the effort our team puts into getting the job done right and leaving things spotless.
– The Starlite Team ⭐

Rated 5 out of 5 stars

What an amazing transformation

What an amazing transformation. From the moment Ollie visited to price the job we felt confident we made the right choice. The fitting and building work is all first class and the 4 workmen were friendly, helpful and kept everything on time and clean. We highly recommend Starlite.

1 July 2025
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Reply from Starlite Home Improvements Ltd

Thank you so much for your kind words and recommendation! It was a pleasure working with you, and I’m really glad you felt confident from the start. I’ll be sure to pass on your praise to the team – they’ll be chuffed to hear it. Enjoy your new space, and don’t hesitate to shout if you ever need us again!
– Olly & the Starlite Team ⭐

Rated 5 out of 5 stars

Starlite are a good company and would…

Starlite are a good company and would and have recommended them to family and friends, good bunch of installers who did a excellent job thank you Starlite

27 June 2025
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Reply from Starlite Home Improvements Ltd

Thank you so much for your kind words and for recommending us to your family and friends, that means the world to us! We're proud of our fitting teams and it's great to hear they did an excellent job for you. If you ever need anything in future, you know where we are. Thanks again from all of us at Starlite!

Rated 5 out of 5 stars

Replacement Windows and Door - An Excellent Experience.

In normal circumstances, a significant expense for a home improvement such as this would normally follow a personal recommendation or personal experience. We needed a prod to trigger our much-needed window replacement, and when Starlite contacted us, we thought we would obtain a quote and have a listen. As it happens, we had a good warm feeling about the company from the initial sales visit and follow up calls. We undertook due diligence by contacting a recommended company, and that same comfort feeling surprisingly wasn't there and we decided to go with our gut and requested Starlite to undertake the required installation. The lead time was very quick, and we were given a date which suited us, and it was kept to despite inclement weather that was set upon us. The fitters were friendly. trustworthy and completed a superb installation. The longer term after sales is yet to be experienced, however we have a high degree of confidence and would therefore highly recommend the company for replacement windows, and potentially the other home improvement offerings if our experience is anything to go by.

30 May 2025
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Reply from Starlite Home Improvements Ltd

Hi Peter,

Thank you so much for taking the time to leave such a detailed and thoughtful review.

We’re genuinely chuffed that your gut instinct pointed you in our direction — and even more pleased that we managed to live up to it! From that first conversation to the final clean-up, we aim to make the entire experience feel as solid as the products we install (even when the weather tries to throw a spanner in the works).

It means a lot that you’ve highlighted the professionalism and friendliness of our fitting team — they take real pride in their work, and we’ll be sure to pass your kind words on.

We’re here for the long haul, so if you ever need anything else — whether it's another home improvement project or just a bit of advice — we’re only a phone call away.

Thanks again for trusting us with your home.

All the best,
Olly & The Starlite Team

Rated 5 out of 5 stars

Spacious modern look with benefits

We are very please with the new windows. I already see a difference in terms of temperature fluctuations, but they make the space look bigger somehow which was an unexpected bonus. Still early days but no issues and their team was communicative and friendly.

4 June 2025
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Reply from Starlite Home Improvements Ltd

Hi Teresa,
Thank you so much for your kind words. It means a lot to us that you're already noticing the difference our windows are making, both in comfort and appearance. We’re especially pleased to hear they’ve opened up the space visually. That’s a bonus we love to deliver. If you ever need anything in the future just give us a shout.
All the best
The Starlite Team 🌟

Rated 5 out of 5 stars

Professional and thorough from start to finish

Given the scale of task and the style of our windows, we were somewhat apprehensive to make the switch to new windows but given the end result, we're so pleased we did. The team at Starlite were fantastic at putting our minds at ease, cross-checking each and every minute detail (throughout the entire process), ensuring a like-for-like finish, with the added benefits and major improvements overall.

When it came to installing the new windows, the fitting team were incredibly professional and thorough, taking their time to ensure that each and every new window was perfect. The team were also very considerate, ensuring minimal disruption to the household throughout the entire installation.

I would highly recommend Starlite Home Improvements.

28 April 2025
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Reply from Starlite Home Improvements Ltd

Hi Stuart,

Thank you so much for taking the time to leave such a detailed and thoughtful review.

We completely understand that replacing windows in a character property can feel like a big leap, so it's incredibly rewarding to hear that you're so pleased with the result. Delivering a like-for-like finish while adding all the benefits of modern performance is exactly what we aim for, and we're proud that our team helped make the process smooth and reassuring from start to finish.

I'll make sure your kind words are passed on to the fitting team, they'll be delighted to know their care and attention made such a positive impression.

Thank you again for choosing Starlite and for recommending us so highly. It means a great deal.

Warm regards,
The Starlite Home Improvements Team

Rated 5 out of 5 stars

Highly recommend

I had all the windows in my house replaced. It was a big decision but at no point did I feel pressured into using Starlite. They were patient and professional and Oliver answered all my questions and kept me informed. Aaron carried out the survey and went through what would happen during the process of fitting the windows. They work with a specific team of scaffolders and when on site, they all worked together to make the job seamless. Everything was tidied and cleaned up at the end of the day, they even washed up! I am absolutely delighted with my new windows and cannot praise the whole team highly enough. Lovely people to work with and I feel very lucky to have found them and have already recommended them to my friends.

1 May 2025
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Reply from Starlite Home Improvements Ltd

This means a lot to us. Replacing every window in a home is a big decision, so we’re really glad you felt supported and never pressured at any stage. It’s great to hear that Oliver and Aaron looked after you and that the whole team, including the scaffolders, helped make everything run smoothly. We’re delighted you’re happy with the result and truly grateful for the recommendation to your friends. Lovely working with you too!

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