Feeling anxious about major home renovations is common, but I realized my worries were unfounded.Our salesman, Olly, was approachable and never pressured us. He offered suggestions tailored to our nee... See more
Company replied
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Feeling anxious about major home renovations is common, but I realized my worries were unfounded.Our salesman, Olly, was approachable and never pressured us. He offered suggestions tailored to our nee... See more
Company replied
Really happy with our new windows & door. The sales/survey process was not hard sell, honest pros & cons of alternatives discussed. Communication & double checking through the office was thorough.... See more
Company replied
Starlite gave us a fantastic service from start to finish. Olly was very helpful when he came to quote, on a Saturday evening. There was no hard sell, and he helped us explore what might be possible.... See more
Company replied
I was nervous about having significant home improvements done for so many reasons, but I needn't have been. Olly, our salesman was friendly and not pushy in the slightest. He made recommend... See more
Company replied
At Starlite Home Improvements, we embody a voice of confidence and reliability in all that we do. We specialise in replacing old and inefficient windows, doors and conservatories and replacing them with brand new and innovative products that outshine those of larger competitors in the marketplace. Our brand tagline, "Reframe your Inner Space," reflects our commitment to transforming homes and lives through our exceptional offerings. With a customer-centric approach, we take pride in offering high quality service and care to each individual who chooses Starlite Home Improvements. Our friendly and constructive voice resonates throughout every interaction, ensuring that our customers feel valued and supported throughout their home improvement journey. When you choose Starlite Home Improvements, you can trust that you have made the right choice for enhancing your living space and creating a home you'll love. Join the Starlite Home Improvements family today and experience the difference that our passion for excellence and customer satisfaction can make in your home. Let us help you "Reframe your Inner Space" and bring your vision to life with our superior products and unwavering commitment to quality.
F11, Wises Oast Business Centre, Wises Lane, ME9 8LR, Sittingbourne, United Kingdom
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Good communication throughout our experience and good work ethic and standards achieved. Have recommended to others.
Very efficient workers, did an exceptionally good job. Each night they left the site clean and tidy. Delighted with the work undertaken.

Reply from Starlite Home Improvements Ltd
I had my reservations about undertaking major home renovations, but those fears were unfounded.Olly, the salesman, was approachable and never applied any pressure. He offered suggestions tailored to our needs, and his expertise was evident.Once we made the booking, communication was clear, keeping us informed every step of the way.The installation crew was courteous, neat, and respectful, making us feel comfortable with them in our home.We're thrilled with the transformation of our windows, doors, garage, soffits, fascias, and guttering.I wholeheartedly recommend Starlite to everyone.

Reply from Starlite Home Improvements Ltd
Feeling anxious about major home renovations is common, but I realized my worries were unfounded.Our salesman, Olly, was approachable and never pressured us. He offered suggestions tailored to our needs, and we felt confident in his expertise.From scheduling onwards, we received regular updates on the process.The installation crew was courteous and maintained a clean work environment, leaving us no reason to worry about their presence in our home.We are thrilled with how our windows, doors, garage, soffits, fascias, and guttering turned out.I wholeheartedly recommend Starlite to others.

Reply from Starlite Home Improvements Ltd
Very good all round attention to detail and service.
Fitting and on the day clear up first class.
We have used this company on 4 occasions to work on our property and remain well pleased with the results

Reply from Starlite Home Improvements Ltd
Easy process from start to finish, great guys that fitted our door and left with everything tidy and clean. Highly recommend

Reply from Starlite Home Improvements Ltd
Very please with my windows, kept me up to date with everything. Will use them again

Reply from Starlite Home Improvements Ltd
I found that all staff,from the first visit to quote to the install team and the contacts in the office all acted professionally and courteous at all times.Could not fault the service.

Reply from Starlite Home Improvements Ltd
Excellent service, great product, the team worked hard to complete the job. Very happy with the fit and finish, would definitely recommend.

Reply from Starlite Home Improvements Ltd
Starlite windows made everything so easy from the visit by Ollie ,and he let me know every step dates times etc ,the guys turned up to fit the window ,polite and respectful,did a great job and left no mess ,would definitely have them back again
Sue

Reply from Starlite Home Improvements Ltd
They delivered what they promised..
Very happy & would recommend to others who may be having a dilemma of choosing between so many companies out there..

Reply from Starlite Home Improvements Ltd
The company answered my inquiry quickly and by the afternoon I had agreed to having my windows installed within a month they were in, and I can honestly say that I was so glad that I chose them. The team of 2 Carl and Luke arrived promptly and were very professional and polite and cleaned up extremely well.

Reply from Starlite Home Improvements Ltd
I was nervous about having significant home improvements done for so many reasons, but I needn't have been.
Olly, our salesman was friendly and not pushy in the slightest. He made recommendations of what would work best for us and we trusted he knew his stuff.
From the moment we booked we were kept up to date with what would happen next.
The installation team were clean and tidy and very polite, never had a concern about them being in our home.
We're so pleased with our finished windows, doors, garage, soffits, fascias and guttering.
wouldn't hesitate to recommend Starlite to anyone.

Reply from Starlite Home Improvements Ltd
The work completed was to the highest standard
The work was completed on time, and everywhere was left tidy.

Reply from Starlite Home Improvements Ltd
What an amazing transformation. From the moment Ollie visited to price the job we felt confident we made the right choice. The fitting and building work is all first class and the 4 workmen were friendly, helpful and kept everything on time and clean. We highly recommend Starlite.

Reply from Starlite Home Improvements Ltd
Starlite are a good company and would and have recommended them to family and friends, good bunch of installers who did a excellent job thank you Starlite

Reply from Starlite Home Improvements Ltd
In normal circumstances, a significant expense for a home improvement such as this would normally follow a personal recommendation or personal experience. We needed a prod to trigger our much-needed window replacement, and when Starlite contacted us, we thought we would obtain a quote and have a listen. As it happens, we had a good warm feeling about the company from the initial sales visit and follow up calls. We undertook due diligence by contacting a recommended company, and that same comfort feeling surprisingly wasn't there and we decided to go with our gut and requested Starlite to undertake the required installation. The lead time was very quick, and we were given a date which suited us, and it was kept to despite inclement weather that was set upon us. The fitters were friendly. trustworthy and completed a superb installation. The longer term after sales is yet to be experienced, however we have a high degree of confidence and would therefore highly recommend the company for replacement windows, and potentially the other home improvement offerings if our experience is anything to go by.

Reply from Starlite Home Improvements Ltd
We are very please with the new windows. I already see a difference in terms of temperature fluctuations, but they make the space look bigger somehow which was an unexpected bonus. Still early days but no issues and their team was communicative and friendly.

Reply from Starlite Home Improvements Ltd
Given the scale of task and the style of our windows, we were somewhat apprehensive to make the switch to new windows but given the end result, we're so pleased we did. The team at Starlite were fantastic at putting our minds at ease, cross-checking each and every minute detail (throughout the entire process), ensuring a like-for-like finish, with the added benefits and major improvements overall.
When it came to installing the new windows, the fitting team were incredibly professional and thorough, taking their time to ensure that each and every new window was perfect. The team were also very considerate, ensuring minimal disruption to the household throughout the entire installation.
I would highly recommend Starlite Home Improvements.

Reply from Starlite Home Improvements Ltd
I had all the windows in my house replaced. It was a big decision but at no point did I feel pressured into using Starlite. They were patient and professional and Oliver answered all my questions and kept me informed. Aaron carried out the survey and went through what would happen during the process of fitting the windows. They work with a specific team of scaffolders and when on site, they all worked together to make the job seamless. Everything was tidied and cleaned up at the end of the day, they even washed up! I am absolutely delighted with my new windows and cannot praise the whole team highly enough. Lovely people to work with and I feel very lucky to have found them and have already recommended them to my friends.

Reply from Starlite Home Improvements Ltd
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