Starlink Reviews 

Hi people, I don't what other peoples experience with Starlink has been like but mine so far has been nothing but a bad experience. Lets start with the customer service. Bad very bad. If you have a problem and you want to speak to a real human good luck with that. A Trillion dollar man can't afford a few call centres but can afford to have A.I centres. Then when you speak to someone they don't know what the hell their talking about. One women from customer service could not connect me to the internet. I was getting frustrated after being on the phone with her for around 30 minutes. By accident l manage to do it myself. At the moment l am on a Residential 200 plan. I have not once reached this speed even during off peak periods. My average speed is 71.5. Then l called Starlink because l wanted to know how they reach their price also why am l never able to reach speeds that l am paying for. She didn't have a answer for me. The operator told me that you actually rent the equipment for ever as long as you are with Starlink. Yes l said" You got that right as long as l am with starlink not to much longer".

They have ABSOLUTELY the worst customer service I have ever experienced!!! Thes phone number to call to call is an automated chatbot. There IS NO live chat, and NO direct email. The automated chatbot in their app loops you in circles. When you request an agent, a ticket is created and the chat bot advises that you will receive a callback. I don't recommend holding your breath waiting on a call back.Isubmitted a support ticket on 6/1/26 and it has been completely ignored. If there is ANY OTHER internet provider available in your area, I highly recommend you use it instead of Starlink. If I could, I would give them a negative star.