Moved to Starling initially for the Euro account but soon after moved all personal and business banking to Starling. App works flawlessly (although the ability to edit the list of expense categories... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As a new customer who switched from nationwide so far off to a good start with Starling bank compared to nationwide bank. Opening a bank account with Starling Bank was very easy i even opened a... See more
Company replied
I love this online bank. I like the instant notifications to my phone whenever money moves. You get a warning that a direct debit is due so you can be sure there are enough funds. Paying people is eas... See more
Company replied
I am extremely happy with the service I received from Starling Bank. Opening a bank account for my CIC was quick, straightforward, and completely hassle-free. The whole process was smooth, and I had... See more
Company replied
Company details
About Starling
Written by the company
Hello, we’re Starling. Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time.
With smart insights into your spending habits, instant payment notifications, zero fees overseas and an application that takes mere minutes, this is banking – but not as you know it.
No fuss, no fees, no waiting around – just a free, fast and straightforward bank account that puts your finances at your fingertips so you can master your money.
Contact info
5th Floor, London Fruit & Wool Exchange, Duval Square,, E1 6PW, London, United Kingdom
- starlingbank.com
4.2
Great
47K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Modern day banking
Modern day banking , easy to navigate with the app always get assistance 24/7 .
8 July 2026
Reply from Starling
Hi Len,
Thank you so much for your wonderful review! We're thrilled to hear you find our app user-friendly. We also love our 24/7 customer service team they're always ready to help.
We appreciate your support!
Team Starling
Easy to set up and navigate the app
Easy to set up and navigate the app. Very quick process.
1 July 2026
Reply from Starling
Hi Emma,
Thank you for your kind review! We're thrilled to hear you found the application process easy and quick.
We're always looking to make banking easy for everyone, so it's good to hear we hit the mark.
Thanks again,
Team Starling
Reply from Starling
Hi Neil,
Thank you for leaving a review! We're pleased to hear you found the app straightforward. We always aim to make banking easy, and it's great to know when we've succeeded.
Thanks again,
Team Starling
Great Service
Great Service
User friendly platform and fast and effluent process from start to finish. I would highly recommend!!!
8 July 2026
Reply from Starling
Hi Obie,
Thank you for your kind words! We’re delighted to know that you find our platform fast and user-friendly. Our goal is to make banking as easy as possible, so it’s great to hear that we have met your expectations.
We truly appreciate your support!
Team Starling
So far so good
So far so good. We've just setup the account and that in itself was straightforward. We'll see how things go from here.
20 June 2026
Reply from Starling
Hi David,
Thank you for sharing your experience. We're happy to hear you found the account setup straightforward.
Thanks again,
Team Starling
Easy to set up and got me banking…
Easy to set up and got me banking within 12 hours perfect so far
8 July 2026
Reply from Starling
Hi Anthony,
Thank you so much for leaving a review! We're really glad to hear that your account opening experience was fast and easy.
Thanks again for your feedback!
Team Starling
Excellent service!
8 July 2026
Reply from Starling
Hi Nina,
Thank you so much for taking the time to leave a review! We're thrilled to hear that you're happy with our service.
Thanks again for your support!
Team Starling
The application process and App is ace…
The application process and App is ace - easy to use, clear and obvious... nice one.
1 July 2026
Reply from Starling
Hi Ian,
Thank you so much for taking the time to leave a review. We're thrilled to hear that you found the application process and the app easy to use. Making banking simple and accessible for everyone is very important to us, so it's wonderful to know we've met your expectations.
Thanks again for your feedback!
Team Starling
Reply from Starling
Thanks for the review, David,
Great to have you on board!
The best banking experience I havThe best banking experience I have ever had. Stirling Bank is reliable, user-friendly, and easy to use.e ever…
The best banking experience I have ever had. Stirling Bank is reliable, user-friendly, and easy to use.
8 July 2026
Reply from Starling
Hi Clichy,
Means a lot to hear that your experience with us has been so great!
All the best,
Team Starling
It was easy to open the account without…
It was easy to open the account without unnecessary documents. Satisfied with account opening experience.
1 July 2026
Reply from Starling
Thanks for the review, Dimuth,
Happy to have you with us, and it's great to here everything went smoothly with the application.
Team Starling
Just relocated to the UK and had an amazing experience with Starling
Just relocated to the UK and had an amazing experience with Starling. Congratulations for the App and the user experience!
8 July 2026
Reply from Starling
Thanks for the review, Caio.
We're happy to have you onboard. Here's to many more great banking experiences!
Team Starling
I love it.
I love it.
We could easily make £250 by sharing it with 10 people and a free of charge, using it abroad.
Thank you very much.
7 July 2026
Reply from Starling
We're so glad you love the app, Hussein.
Travelling at home or abroad, you won't regret bringing us with you.
Team Starling
I am extremely happy with the service I…
I am extremely happy with the service I received from Starling Bank. Opening a bank account for my CIC was quick, straightforward, and completely hassle-free. The whole process was smooth, and I had no issues at all.
The customer service team was outstanding—friendly, professional, and incredibly helpful throughout the process. They answered my questions promptly and made everything easy to understand.
I highly recommend Starling Bank to anyone looking for excellent banking services, especially for a CIC or a new organisation. They truly deserve a 5-star review. Thank you for such a great experience!
3 July 2026
Reply from Starling
Thank you so much for the wonderful review, Daniela.
Helping customers in aspect of their banking is something we know any good bank should be doing. We're certainly happy to see your own testimony of how our customer service team really helped give you a smooth and easy journey when opening your account.
Your recommendation means a lot to us!
Team Starling
It was very quick and easy to close my…
It was very quick and easy to close my business account and open a new personal one.
7 July 2026
Reply from Starling
Thanks for the review.
We're all about speed and simplicity when it comes to any aspect of banking. Glad you're onboard.
Team Starling
Reply from Starling
Thanks for the feedback, Ntumba.
We're sorry you've experienced response times that are too lengthy. We appreciate this can be a frustrating situation to be in. If you'd like to raise a complaint, here's some info to help:
https://www.starlingbank.com/how-to-complain
Team Starling
Geat so far on had the account 3 days.
7 July 2026
Reply from Starling
Hi Christian.
We love that your finding our app great so far!
It's great to have you onboard!
Happy banking,
Team Starling
I needed to open a business account…
I needed to open a business account quickly, and Starling made the process simple, efficient and completely hassle-free. Highly recommended.
30 June 2026
Reply from Starling
Thanks for the review, Dev.
We're happy we can help make banking hassle-free at every step of the way!
Team Starling
Reply from Starling
Thanks for the 5 stars, David!
All the best,
Team Starling
Recommend a friend…
The recommend a friend experience was just so easy! Copy the code, pass it on and wait for your £25 each! What’s not to love?
29 June 2026
Reply from Starling
Hi Julia.
Thanks so much for the review and that it was easy to recommend a friend to join us!
All the best,
Team Starling
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.