Very good mattress for the price. Very comfortable. Bought the Starlight Beds Silk Alpaca Blackstar Cashmere with Rebound Wool Cotton, 1000 Pocket Spring Mattress. Easy to handle in packaging and rei... See more
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Review summary
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Reviews shaping this summary
Very happy with the mattress. Our 6 year old grandson has now slept happily throughout the night on it, and an adult friend has also slept on it for 2 nights and felt comfy on it. It's a perfect opt... See more
Very helpful. Had to return items and were refunded immediately even though mistake was my fault. So I reordered correct size and items sent quickly Would thoroughly recommend this company.
Company replied
Easy to order, great choice of mattresses at good prices. Arrived super quickly on a day I wanted delivery and very happy with quality of mattress. Highly recommend this company.
Company replied
Company details
About Starlight Beds
Written by the company
Introducing! Starlight Beds™
Every mattress is made to order, by hand and delivered directly to you
- All mattresses are manufactured in the UK
- No retail mark-up to save you money
- Over 25,000 customer reviews on Amazon
- Rolled and boxed mattresses for easy carrying
- Free UK delivery on all beds and mattresses
Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.
Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.
We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.
We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.
Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video
Contact info
Unit 5, Royds Mill, Leeds Road, WF5 9YA, Ossett, United Kingdom
- 01924 600 683
- help@starlightbeds.co.uk
- starlightbeds.co.uk
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Starlight Beds
Hi Kim,
Thank you for your great review.
We’re delighted to hear you were happy with the super-fast delivery and our email updates, and that you found us to be the best price around. Offering excellent value alongside efficient service is exactly what we strive for.
We really appreciate you taking the time to share your feedback.
Kind regards,
Becky
Quick and easy service and is of a good…
Quick and easy service and is of a good standard
26 January 2026
Reply from Starlight Beds
Hi Barry,
Thank you for your kind review.
We’re so pleased to hear you found the service quick and easy, and that you’re happy with the standard of the product. Providing a smooth experience alongside good quality is exactly what we aim for.
We really appreciate you taking the time to share your feedback.
Kind regards,
Becky
My dad loves the mattress he hasn’t had…
My dad loves the mattress he hasn’t had a great night sleep until he got it he’s so happy 😁
8 January 2026
Reply from Starlight Beds
Hi there,
Thank you so much for your lovely review.
We’re absolutely delighted to hear your dad is finally getting a great night’s sleep, that’s exactly what we hope our mattresses achieve. Knowing he’s so happy really means a lot to us.
Thank you for taking the time to share your feedback and for choosing us.
Kind regards,
Becky
Reply from Starlight Beds
Hi Ann,
Thank you for your great review.
We’re so pleased to hear you’re happy with the mattress and found it good value. It’s also wonderful to know it was delivered on time and that you felt well informed throughout the process.
We truly appreciate you taking the time to share your feedback.
Kind regards,
Becky
Delivery very quick and mattress great…
Delivery very quick and mattress great quality
20 January 2026
Reply from Starlight Beds
Hi Jules,
Thank you for your lovely review.
We’re so pleased to hear your delivery was very quick and that you’re happy with the quality of the mattress. That’s exactly the experience we aim to provide.
We really appreciate you taking the time to share your feedback.
Kind regards,
Becky
Excellent
The mattress is excellent quality, the delivery was prompt and my son said it is very comfortable! I would buy from here again.
1 January 2026
awful
Received the mattress no problem but the quality is absolutely terrible now i’m having to spend more on toppers to try and make then half decent for now, i have a 5 year old sleeping on one and a 2 year old in the other and both dip badly in the middle when they are in bed really disappointed had no choice but to keep as already put new beds together and got rid of the old ones honestly please don’t waste your money like i have
16 January 2026
Unprompted review
Reply from Starlight Beds
Hi Jessica,
We are sorry to hear about the experience that you have had with our mattresses, and that they are dipping. Unfortunately, no order details have been attached to review, so we are unable to reach out to you directly regarding this. However, if you would still like to get this sorted, please email us on help@starlightbeds.co.uk and we can get this issue investigated.
Kind Regards,
Megan
No reply from customer service
I bought the wrong size matress, emailed them to send back to swap have heard nothing back
29 December 2025
Reply from Starlight Beds
Hi Tristan,
We are very sorry that you did not get a reply to your email. Upon looking in our email inboxes, I cannot seem to find anything with your order number or email address that is attached to this review.
If you could please reach out to us with your order number on help@starlightbeds.co.uk we will be able to help with getting a return in place for the item if you still wish.
Kind Regards,
Megan
Silk Alpaca Blackstar Cashmere mattress
Very good mattress for the price. Very comfortable. Bought the Starlight Beds Silk Alpaca Blackstar Cashmere with Rebound Wool Cotton, 1000 Pocket Spring Mattress. Easy to handle in packaging and reinflated to original shape very quickly. Slightly on soft side of medium, but very supportive still and comfortable. Fast delivery.
21 January 2026
Unprompted review
The mattress fits perfectly and is…
The mattress fits perfectly and is really deep and comfortable. It fits better than the original mattress that came with the bed.
19 January 2026
Unprompted review
Lovely bed and quick delivery
22 January 2026
Unprompted review
Easy to order
Easy to order, arrived in good time, was as advertised, good value for money. Comfortable
11 January 2026
2ft6 shorty mattress.
The shorty mattress was delivered in quick time and, although comfort hasn't been tested yet, it's quality looks good.
11 January 2026
Good quality mattress for price and…
Good quality mattress for price and swift delivery
4 January 2026
Excellent service excellent mattress I…
Excellent service excellent mattress I am delighted with my purchase
8 January 2026
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