Very good mattress for the price. Very comfortable. Bought the Starlight Beds Silk Alpaca Blackstar Cashmere with Rebound Wool Cotton, 1000 Pocket Spring Mattress. Easy to handle in packaging and rei... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Very happy with the mattress. Our 6 year old grandson has now slept happily throughout the night on it, and an adult friend has also slept on it for 2 nights and felt comfy on it. It's a perfect opt... See more
Very helpful. Had to return items and were refunded immediately even though mistake was my fault. So I reordered correct size and items sent quickly Would thoroughly recommend this company.
Company replied
Easy to order, great choice of mattresses at good prices. Arrived super quickly on a day I wanted delivery and very happy with quality of mattress. Highly recommend this company.
Company replied
Company details
About Starlight Beds
Written by the company
Introducing! Starlight Beds™
Every mattress is made to order, by hand and delivered directly to you
- All mattresses are manufactured in the UK
- No retail mark-up to save you money
- Over 25,000 customer reviews on Amazon
- Rolled and boxed mattresses for easy carrying
- Free UK delivery on all beds and mattresses
Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.
Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.
We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.
We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.
Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video
Contact info
Unit 5, Royds Mill, Leeds Road, WF5 9YA, Ossett, United Kingdom
- 01924 600 683
- help@starlightbeds.co.uk
- starlightbeds.co.uk
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Starlight Beds
Hi there,
Thank you for your feedback!
We’re so pleased to hear you were happy with the quick delivery & your mattress , it really means a lot to us.
Kind regards,
Lillia
Delivered very quickly
Delivered very quickly . Well packaged and in perfect condition on arrival. So far the mattress is ticking the boxes and purchased at a very good price !
14 April 2026
Unprompted review
Reply from Starlight Beds
Hi Faith,
Thank you for your lovely feedback!
We’re so pleased to hear your mattress arrived quickly, well packaged, and in perfect condition. It’s great to know it’s ticking all the boxes so far and that you’re happy with the price, we really appreciate your support.
Kind regards,
Lillia
Reply from Starlight Beds
Hi there,
Thank you for your feedback!
We’re so pleased to hear you’re happy with the mattress, especially for the price, that’s exactly what we aim for. We really appreciate your support.
Kind regards,
Lillia
Arrived when expected
Arrived when expected, very good value for money, also supporting British firm.
10 April 2026
Reply from Starlight Beds
Hi Susu,
Thank you for your kind feedback!
We’re so pleased to hear everything arrived as expected and that you’re happy with the value for money. Your support really means a lot to us.
Kind regards,
Lillia
Great mattresses , poor courier
Great mattresses - poor delivery by courier despite Starlight telling courier specific delivery instructions. You are only as good as your weakest link.
9 April 2026
Reply from Starlight Beds
Hi there,
Thank you for your feedback! We’re really pleased to hear you’re happy with the mattresses, but we’re sorry to hear the delivery experience didn’t meet expectations. We completely understand how frustrating that must have been, especially when specific instructions were provided.
We truly appreciate you bringing this to our attention and will be sure to pass your comments on to the courier.
Thank you again for your support, it means a lot to us.
Kind regards,
Lillia
shorty mattress replacement
Purchased a replacement shorty mattress for a child's mid sleeper.
I was recommended to try this company and I was not disappointed as the quality was superb, delivery was very very quick and at a fraction of the price of the online retailers. What a genuine company
I will definitely purchase from you again
10 April 2026
Unprompted review
Reply from Starlight Beds
Hi there,
Thank you so much for such a fantastic review!
We’re absolutely delighted to hear you were recommended to us and that we didn’t disappoint.
It’s wonderful to know you’re happy with the quality, speedy delivery, and value, and your kind words about us being a genuine company truly mean the world. We’d be thrilled to have you shop with us again.
Thank you for your support.
Kind regards,
Lillia
Reply from Starlight Beds
Hi there,
Thank you for your feedback!
We’re so pleased to hear you were happy with the prompt service, we really appreciate your support.
Kind regards,
Lillia
Reply from Starlight Beds
Hi Alexander,
Thank you for your great feedback!
We’re so pleased to hear you’re happy with your mattress, the price, and the speedy delivery, it really means a lot to us.
Kind regards,
Lillia
Reply from Starlight Beds
Hi Valerie,
Thank you for your lovely review!
We’re delighted to hear you’re really pleased with the quality of your mattress, that’s exactly what we aim for.
Kind regards,
Lillia
Reply from Starlight Beds
Hi Isra,
Thank you for your lovely feedback!
We’re so pleased to hear your delivery arrived on time and that you’re happy with the quality of your mattress, it really means a lot to us.
Kind regards,
Lillia
quality for price is great!
The quality for price is great.The mattress is in my van / camper. Delivered on time courier you used txt me and delivered as informed by courier company. Great service from start to finish. A big thank YOU. I shall pass on your company name to my van/ camper friends....!
8 April 2026
Unprompted review
Reply from Starlight Beds
Hi there,
Thank you so much for such a fantastic review!
We’re absolutely delighted to hear that you’re happy with the quality and that the mattress is working perfectly in your van, that sounds amazing 😊
It’s also great to know the delivery and communication from the courier went smoothly, as we know how important that is. Your kind words truly mean the world to us, and we really appreciate you recommending us to your fellow camper friends. Thank you so much for your support!
Kind regards,
Lillia
Mattresses Ok
Easy to order, delivery on time, mattresses will be ok for short term use.
29 March 2026
Reply from Starlight Beds
Hi Julsey,
Thank you for your detailed feedback!
We’re pleased to hear that ordering was easy and delivery was on time. We’d just like to clarify that we supply the mattress only, so the bunk bed frame and its components would have come from a different supplier.
Kind regards,
Lillia
Excellent service and very quick…
Excellent service and very quick delivery. Item as described and would buy again.
29 March 2026
Reply from Starlight Beds
Hi Menzies,
Thank you for your kind feedback!
We’re so pleased to hear you were happy with the service and quick delivery, and that everything was just as expected.
We’d be delighted to have you shop with us again.
Kind regards,
Lillia
Excellent company
Excellent company. Lovely mattress. Very prompt delivery. Good communication. Highly recommended
5 March 2026
Reply from Starlight Beds
Hi Jane,
Thank you for such a fantastic review!
We’re delighted to hear you’re happy with your mattress and that everything from delivery to communication met your expectations.
Your recommendation really means a lot to us.
Kind regards,
Lillia
Did not deliver to my flat left in…
Did not deliver to my flat left in foyer, l am confined to a wheelchair it was a struggle. The first mattress delivered by Chris was excellent no prob. I'll
24 March 2026
Reply from Starlight Beds
Hi David,
Thank you for your feedback, and we’re really sorry to hear about this experience.
We completely understand how difficult this must have been, especially given your circumstances, and this is certainly not the level of service we aim to provide.
We’re pleased to hear your previous delivery went smoothly.
Thank you again for bringing this to our attention.
Kind regards,
Lillia
Arrived on time great service
Arrived on time great service. Feels comfy and am sure the grandkids will enjoy
1 April 2026
Unprompted review
Reply from Starlight Beds
Hi Stephen,
Thank you for your lovely review!
We’re so pleased to hear everything arrived on time and that you’re happy with the comfort, we hope the grandkids enjoy it just as much!
Kind regards,
Lillia
The bed was unwrapped today
The bed was unwrapped today, one of the feet were very difficult to install and the when we went to put the new headboard on, we were so annoyed to find that there was only one bolt and plastic washer in the bag!!! Not good enough
25 March 2026
Reply from Starlight Beds
HI Nicola,
Thank you for your feedback, and we’re really sorry to hear about your experience.
We’d just like to clarify that we supply the mattress only, so the bed base and fittings would have come from a different supplier.
That said, we completely understand how frustrating this must have been.
If there’s anything relating to the mattress that we can assist you with, please don’t hesitate to get in touch.
We’re always happy to help!
Kind regards,
Lillia
Reply from Starlight Beds
Hi Gaynor,
Thank you for your kind words!
We’re so pleased to hear you were happy with the service and speedy delivery. It really means a lot to us.
Kind regards,
Lillia
Great mattress
Great mattress, easy to use website. Really quick delivery. So pleased with my delivery
22 March 2026
Reply from Starlight Beds
Hi Jade,
Thank you for such a wonderful review!
We’re over the moon to hear you found everything quick and easy, and that your delivery arrived in no time. It really means a lot to us.
Kind regards,
Lillia
An efficient and customer friendly service
I ordered two mattresses from Starlight. They were delivered extremely quickly in packaging that meant I didn't have bulky mattresses occupying much needed space and I am very pleased with the quality. Good customer service too. Very happy.
1 April 2026
Unprompted review
Reply from Starlight Beds
Hi Lorraine,
Thank you for taking the time to share your experience.
We’re so pleased to hear that your order arrived promptly and that you’re happy with both the quality of the mattresses and the service you received.
Your feedback is greatly appreciated!
Kind regards,
Lillia
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