Starkey Hearing Aids Reviews 958

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, caring demeanor, and professional approach, noting that interactions are often pleasant and informative. Many people appreciate the excellent service, highlighting the efficiency and ease of their overall experience, and often mentioning that their hearing has significantly improved. However, some customers expressed dissatisfaction with the product itself, citing issues with sound quality, particularly for music, and occasional problems with devices not working correctly or having static. A few other people also felt that the user experience could be improved, mentioning difficulties with packaging, battery life, and the design of the charging case.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers express satisfaction, praising their new... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Quality

Consumers find quality to be ambiguous. Many express satisfaction, praising improved clarity, easier... See more

User experience

Reviewers mention ambiguous feedback about user experience. Many customers appreciate the ease of use,... See more

Service

People report positive experiences with service, often highlighting the helpfulness and efficiency of staff.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Weekly appts after receiving the hearing aids was very helpful and informative. No one knows what to expect and what is normal. Chris listened to concerns, made adjustments as needed. Great customer s... See more

Company replied

Rated 5 out of 5 stars

Tony at Pickert Hearing showed definate personal interest in my hearing issues and was very thorough and detailed. As a suggestion, change the aids color of the more visible body and anttenna to more... See more

Company replied

Rated 5 out of 5 stars

Lovely people to work with. Hearing aids work great. LOVE the Telehearing option. The nearest in person location for my provider is 2 1/2 hours away so the Telehearing option is fabulous. Wish... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Pharmacy

Information provided by various external sources

Starkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Led today by President Brandon Sawalich, Starkey is the only American-owned provider of hearing technologies. The company has more than 5,000 employees, operates 26+ facilities and does business in more than 100 markets worldwide.


Contact info

4.1

Great

TrustScore 4 out of 5

958 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

I am having a difficult time wearing my…

I am having a difficult time wearing my hearing aids. They seem to give me a headache and they make voices louder but I still have a problem with diction and understanding the words. Maybe it's just me and I know that I am supposed to wear them everyday, but it is so much easier not wearing them.

8 January 2026
Starkey Hearing Aids logo

Reply from Starkey Hearing Aids

Hello Debbie, we recommend contacting your hearing care professional to help resolve this issue.

Rated 5 out of 5 stars

Go get your hearing checked, you won't regret it

Working with Cory at Sound Point in Coon Rapids. He made the experience very easy to understand. Also being to able to afford a pair of Starkey hearing aids is amazing, with insurance covering most of the costs.
The hearing aids are easy to use, they are set to my phone and can be adjusted to a room level or stay at my personal setting. The personal setting almost matches where I am missing my hearing levels or tones.
It could be set to match exactly I would think but some of those tones are still sharp my ears.
I am still adjusting but love these and would suggest them to anyone. Also everyone should take a hearing test to find out if they are missing out on life! I was for far too long

5 January 2026
Starkey Hearing Aids logo

Reply from Starkey Hearing Aids

Hi, thank you for leaving a review!

Rated 5 out of 5 stars

TV to Ears Connection

I like the new xonnection between the TV and my ears. Much better in this level of hearing aids/
I also think they are better in Church,

5 January 2026
Starkey Hearing Aids logo

Reply from Starkey Hearing Aids

We appreciate your review, Brenda!

Rated 5 out of 5 stars

Education

Great education given. Easy to use.

5 January 2026
Starkey Hearing Aids logo

Reply from Starkey Hearing Aids

Thank you for leaving a review!

Rated 5 out of 5 stars

The representative is very…

The representative is very knowledgeable and supportive. I love my hearing aids!

8 January 2026
Starkey Hearing Aids logo

Reply from Starkey Hearing Aids

Thank you for leaving a review, Karen!

Rated 3 out of 5 stars

The volume of hearing is OK but the…

The volume of hearing is OK but the clarity is lacking

7 January 2026
Starkey Hearing Aids logo

Reply from Starkey Hearing Aids

Hello Robert, we appreciate your review and recommend contacting your hearing care professional to help resolve this issue.

Rated 5 out of 5 stars

Hearing aids are the greatest

Hearing aids are the greatest. Dr. Looper has made sure that all is satisfactory with the fit, quality of sound, volume, elimination of feedback etc. He is totally thorough.

6 January 2026
Starkey Hearing Aids logo

Reply from Starkey Hearing Aids

Hi Catherine, we appreciate your review!

Rated 5 out of 5 stars

Hearing my wife and grandchildrens…

Hearing my wife and grandchildrens voices for the first time in several years.The company I use has been outstanding they were very friendly and very helpful.

20 November 2025
Starkey Hearing Aids logo

Reply from Starkey Hearing Aids

Thank you for leaving a review, Steve!

Rated 4 out of 5 stars

Hearing aids work well but still have…

Hearing aids work well but still have issues in noisy places.

1 January 2026
Starkey Hearing Aids logo

Reply from Starkey Hearing Aids

Hi Donald, we appreciate your review and recommend contacting your hearing care professional to help resolve this issue.

Rated 5 out of 5 stars

Great service

Very helpful and fast service

25 December 2025
Starkey Hearing Aids logo

Reply from Starkey Hearing Aids

We appreciate your review, Douglas!

Rated 3 out of 5 stars

just ok

sound is not clear static other aids performed better

26 December 2025
Starkey Hearing Aids logo

Reply from Starkey Hearing Aids

Hello, we recommend contacting your hearing care professional to help resolve this issue.

Rated 5 out of 5 stars

Since I have been wearing Hearing Aids…

Since I have been wearing Hearing Aids for 65 years. I had a lot of questions for Michelle, She is a very professional and knowledgeable Specialist,

29 December 2025
Starkey Hearing Aids logo

Reply from Starkey Hearing Aids

Hi Paul, we appreciate your review!

Rated 5 out of 5 stars

Awesome

They are great

29 December 2025
Starkey Hearing Aids logo

Reply from Starkey Hearing Aids

Thank you for leaving a review, Timothy!

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