I realy like your good color photos of fruit, and would also like to see the tree leaves clearly (sometimes are shown) as well as mature tree size although the tree size is described in text. I did... See more
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Review summary
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I've dealt with 4 different companies for my needs and comparisons. Stark was better than 2 others, but room for improvement. I'm still waiting for 2 trees I ordered in the summer. First frost alread... See more
Company replied
I have shopped Stark Bros. for more than 40 years. I have always appreciated their quality. Unfortunately, their prices are a bit excessive lately and today's experience was an example. While I was sh... See more
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Love doing business with Stark Brothers! Very responsive! We purchased one of their specials with three varieties of strawberry plants (which we can't buy locally but always wanted to try). They got a... See more
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Company details
Information provided by various external sources
Stark Bro's offers quality nursery products, and helpful advice, for the growing enthusiast. Order trees, plants, and supplies online now or request a catalog.
Contact info
U.S. 54 20947, 63353, Louisiana, United States
- starkbros.com
3.9
Great
200 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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First try communicating
First try communicating! Delivery time chang without notice. then doesn't show up. still NO communication if I would have seen all the poor reviews I wouldn't have ordered from stark bros.
24 May 2026
Unprompted review
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations.
We understand how frustrating unexpected delivery changes and a lack of communication can be. Unfortunately, we are unable to locate your order based on the information provided in this review, so we cannot investigate the specific circumstances surrounding your experience.
We would appreciate the opportunity to learn more and address your concerns. Please contact our Customer Service team directly with your order number so we can review what happened and work toward a resolution.
We value all customer feedback and are committed to providing the level of service our customers expect. We hope you'll give us the chance to assist you.
They have gone downhill...
I had started using Stark Brothers many years ago. They had great products, and really good customer service. But over the last few years, as they've grown, customer service has gotten really bad, and I'm wondering about their business practices. We all realize when we order plants, trees, things of that nature it could be hit or miss as far as when it will be ready and the condition it's in. While I think their products are still ok, I definitely don't think they are at a standard they used to be. But the last straw for me was recently, back in March, the wife and I had ordered several different blueberry bushes, a persimmon tree, and some fertilizer. After 2 months with no notification about anything shipping I contacted them. They continually gave me what seemed to be an automated reply about taking their stock quality very seriously and not being able to ship, or telling me its scheduled to ship. Nothing ever did. I could understand if one or two products weren't able to be shipped and not honestly believing that not one thing we ordered was able to be shipped. Hell if they offered it I would have paid for shipping. Now it seems like they're running a fire sale at the end of the season and we're without anything. As I've done once before I canceled the order. I honestly suspect they're playing the same game Airlines do, they overbook and then when they can't meet all the demand and least people hanging until eventually they cancel. Pretty sad because like I said I used to speak pretty highly of them and was satisfied doing business with them.
26 May 2026
Unprompted review
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you for taking the time to share your experience and for being a longtime customer. We sincerely apologize for the frustration and disappointment caused by the delays and lack of communication regarding your order.
We understand how frustrating it is to wait for updates, especially when you were looking forward to planting this season. Our shipping timelines are heavily dependent on crop readiness and inventory quality checks, and while we work hard to provide healthy, viable plants, we recognize that we did not meet your expectations in this case.
We also understand your concerns regarding communication. While our team does provide updates based on the information available at the time, we know repeated delays without clear resolution can feel discouraging. Your feedback is important and has been shared with our team as we continue working to improve both our processes and customer experience.
We truly appreciate your years of support and are sorry this experience changed your perception of our company. We hope there may be an opportunity to serve you better in the future.
What an amazing company with impressive…
What an amazing company with impressive customer service. I got a pear tree that was pristine and some paw paw that were excellent as well. The bunnies got to my pear tree and it appeared that it wouldnt survive but it started sprouting! When I sent a message with a photo of the tiny sprouts asking how best to protect my young trees in the future they didn't think it would survive the massive bunny trauma despite the sprouts. For this reason not only did they give me excellent advice on how to protect my young trees in the future, they credited my account so I could replace my tree. It was absolutely not expected as it was through no fault of their own and the tree was in excellent condition when I got it but it was so appreciated! I will purchase all my trees from them from this point forward. They stand behind their trees 100%! I am starting a small back yard orchard and am trying to decide what wonderful fruit tree they sell I might add next!
20 May 2026
Unprompted review
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you so much for your incredibly kind words and for taking the time to share your experience with us! We’re thrilled to hear your pear tree and paw paws arrived in excellent condition and that your pear tree showed such resilience after its unexpected encounter with the bunnies.
Starting a backyard orchard is such an exciting journey, and we’re honored to be a part of it. We always want our customers to feel supported, whether it’s with planting advice, tree care, or helping when challenges arise along the way. We truly appreciate your understanding and are so glad our team could assist you with protecting your young trees for the future.
Your support and trust mean a great deal to us, and we look forward to helping you choose the next wonderful addition to your orchard. Happy planting, and thank you again for being part of the Stark Bro’s family!
I placed an order on 01/20/2026
I placed an order on 01/20/2026. It is now 05/18/2026 and the order has not arrived, instead I got yet another shipping delay notice and the order (if I had not canceled it for a refund) would not arrive for another 30+ days. If you order from Stark Brothers don't expect on time shipping or delivery, or any sort of customer service.
18 May 2026
Unprompted review
Reply from Stark Bro's Nurseries & Orchards Co.
We sincerely apologize for the frustration and disappointment you experienced with your order. We understand how upsetting it is to wait this long and continue receiving updates that did not meet your expectations.
We also regret that your experience with our customer service left you feeling unheard. That is never the experience we want for our customers.
We appreciate your feedback and the time you took to share your experience. A member of our team will be reaching out to you directly by phone to discuss this further and address your concerns personally.
Again, we are truly sorry for the inconvenience this caused.
Excellent Company to deal with
This is the only company that I will buy from. I have ordered more than 12 trees from them along with numerous plants. All of them were of exceptional quality. They do stand behind their guarantee.
5 May 2026
Unprompted review
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you so much for your continued support and kind words! We truly appreciate your loyalty and are thrilled to hear that your trees and plants have consistently arrived in exceptional condition. It means a lot to know that our guarantee and customer service have earned your trust. We look forward to helping you grow your garden for many years to come!
unreliable, roll of the dice.
I cannot stress the importance of never ordering from Stark Bros nursery post 2025
We ordered a significant amount from them this year. And There are not words for my frustration. I do not expect to get our plants. I've been told they'll be shipping any day now FOR WEEKS. we havent crossed the line for not being able to get them in but if they arent on my doorstep by Friday I am contacting my bank. Not refunding through them, running A chargeback for services not rendered.
I have called the local options and they are all out of any stock for this season. I haven't initiated the chargeback because I was promised they'd be shipping any day now and honestly at this point getting HALF of the order is better than none. Although if they don't make it in time for us to plant this Saturday the 16th we quite simply won't be able to get them in the ground this season and we would have been significantly better off having never ordered from this company. We are in an actively worse position than if we started trying to get things together for this season 2 weeks ago, which is ridiculous considering we placed this order in February.
They are in the process of cashing out on decades of good will. you will notice many reviews drop off after 2025. I don't know what changed but something did and this company is NOT to be trusted
11 May 2026
Unprompted review
Reply from Stark Bro's Nurseries & Orchards Co.
Liam, thank you for taking the time to share your experience, even though we know it wasn't the one you deserved. You're right to be frustrated, and we're not going to make excuses.
We cancelled one item on your order in April due to an shorted situation and processed a refund at that time, but we recognize that doesn't make up for the weeks of uncertainty you experienced waiting for the rest of your order. Telling a customer their plants are shipping "any day now" repeatedly, without delivering on that promise, is not acceptable and we own that.
Your remaining items shipped today, May 12th. We've also added a store credit to your account for the trouble this season caused you. We've reached out directly with more details.
We've been serving customers for over 200 years and we take reviews like this seriously. We hope the plants arrive healthy, get in the ground on time, and give you years of great harvests. And we hope you'll give us the chance to earn back your trust.
— Stark Bros Nursery Customer Care
Ive done business with Stark for years
Ive done business with Stark for years. Buying 60 plus trees and berry plants over the years. Let me clarify for people so they understand how shipping works. You should be grateful when they delay the order it usually means they are sitting on it to avoid sending out in freeze conditions. Also ive nvr had a tree not grow. Planting fruit takes a certain level of research, you cant just plop in in dirt and hope for the best. Pros use stark bareroot and have no issues. Top notch customer service. Great work guys
4 May 2026
Unprompted review
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you so much for your continued support and for taking the time to share your experience with us! We truly appreciate your loyalty over the years and are honored to have been part of your orchard and garden journey.
You explained the shipping process perfectly — protecting plants during extreme weather is one of the ways we make sure they arrive in the best possible condition for success. We’re also grateful for your understanding that growing healthy fruit trees and berry plants takes proper care and preparation.
Hearing that your trees have continued to thrive over the years means the world to our team. Thank you again for your kind words about our products and customer service. We look forward to helping you grow for many more seasons to come!
I ordered a Blueray Blueberry plant, poor quality
I ordered a Blueray Blueberry plant, 1 Gallon, not easy to find. The plant arrived 2 weeks later than promised. That caused a problem because we were leaving for vacation in a few days and I had to scramble to plant it. Worse, the plant was in a 1 gallon pot but clearly had been stuck in the put with minimal roots. It was not grown in the pot and was essentially a bare root plant with a few leaves. I have managed to keep it alive via diligence and knowledge but in my opinion, false advertising, I was misled.
1 April 2026
Unprompted review
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you for taking the time to share your experience. I’m truly sorry for the delay in your order and the added stress it caused, especially with your upcoming vacation. That’s not the kind of experience we want for our customers.
I’m also sorry to hear about the condition of the plant when it arrived. What you described—minimal root development in a 1-gallon pot—is not the quality we aim to provide, and I understand why it felt misleading. Your feedback is valid, and we take concerns like this seriously.
We’re glad to hear you’ve been able to keep the plant alive, but we recognize that you shouldn’t have had to put in extra effort to compensate for how it arrived. I’ll be sharing your comments with our growing and fulfillment teams so we can review our processes and ensure our product descriptions and plant readiness are accurate and consistent.
We’d like to make this right. Please let us know if you would prefer a replacement plant, a refund, or store credit—we’re happy to work with you on the option that best meets your needs. In addition, a member of our team will be reaching out to you by phone shortly to discuss this further and assist you directly.
Thank you again for your honest feedback and for giving us the opportunity to address this.
I have given Stark's several five star…
I have given Stark's several five star reviews however a 1 star review is more than generous for my last experience. I placed a large order for berries (eight different varieties). The order was placed on January 3rd. The order was originally supposed be delivered mid to late March.
I received notice that the delivery was delayed and would not be available until late June or early July. I contacted their customer service and they were extremely helpful found out one plant was holding up the order so they split it and said the order was estimated to arrive in early April.
When the estimated delivery week arrived they delayed the delivery by another week. This happened three weeks in a row. I again talked to customer service. I explained that I didn't want to plant in mid summer and had placed my order very early to avoid that. They said they would look into it. Again very helpful and polite. They said the problem was resolved and delivery was now expected the week of May 3rd. Today I received notice that the order was once again delayed for a week.
I made it extremely clear that I didn't want a midsummer delivery and if that was the best they could do don't lead me on. I just wanted to know the truth so I could cancel my order and go elsewhere.
After placing the big order 1/3/26 I later placed two small orders (1/25/26 & 2/15/26) for berry plants that were out of stock at the time of the original order. Both orders have arrived been planted and are sprouting.
If you do business with Stark's don't place big orders. Break up into smaller orders and pay the extra shipping. If you place big orders they will delay you and give you the left over plants of lower quality late in the season.
3 May 2026
Unprompted review
Reply from Stark Bro's Nurseries & Orchards Co.
I’m really sorry for the experience you’ve had especially after being a loyal customer and planning so far in advance. I can understand how frustrating it must be to receive repeated delays after you were clearly trying to avoid a late-season delivery, and I’m sorry we didn’t provide the clarity you deserved along the way.
We truly appreciate you recognizing our customer service team’s efforts, but it’s clear we still fell short in delivering on what we promised. That’s not the experience we want for you.
Unfortunately, I’m not able to locate your account from this review alone, but I genuinely want to help make this right. If you’re willing, please give us a call at 800-325-4180 so we can review your order in detail and work toward a resolution that feels fair to you.
Thank you again for your feedback—it’s taken seriously, and we do appreciate the opportunity to improve.
Ive had a lifetime dream of having an orchard
Ive had a lifetime dream of having an orchard.
With the help of the wonderful people at Stark Bros my dream is becoming a reality. The people there have been so wonderful. They treat their customers like the most important people on earth. They have gotten back to me so quickly Iverytime I ask a question and even though I know some of my questions are kinda dumb. They answer them like they aren't dumb at all. Im so excited about my orchard.
This is definitely where I will be buying all my trees. Ive already told several friends. Its a great company . Great trees and really wonderful helpful people.
Thank you
Tania Page
2 May 2026
Unprompted review
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you so much for taking the time to share your experience. We are truly honored to be part of your journey in bringing your lifelong orchard dream to life.
At Stark Bro's Nurseries & Orchards Co., nothing matters more to us than helping customers feel supported and confident as they build and grow their orchards. It’s especially meaningful to hear that our team has been able to answer your questions with care and clarity—every question is important to us, and we’re glad that came through in your experience.
We’re thrilled to hear how excited you are, and we’re grateful for your trust and for recommending us to your friends. We look forward to continuing to support you as your orchard grows and flourishes over time.
Wishing you many rewarding seasons ahead with your new trees.
I like Stark Bros. Note: Date of experience should go back to Oct 2008 which is when I first ordered from Stark Bros.
OK. I've been ordering bare root and some potted trees and shrubs from Stark Bros. for most of the last 20 years. I never got burned on any of my orders. Plants arrived in really good condition, usually with the pots retaining some soil moisture (a big thing in mail order plants to Alaska). When I lived in Alaska (until Sept 2022) I had a very good survival rates with plants from Stark Bros. Since moving to Alabama I've ordered a few Meyer lemons from them, but they all died, just like the ones from the big box stores too. I suspect it's my local climate and something I did wrong with every citrus I tried to grow down here. At any rate, I'd recommend Stark Bros. to anyone looking for good planting stock. Just be patient people. In the mail-order business, a single burp in the systems used for maintaining stock and supplies can have last effects, leading to wonky deliveries. When dealing with mail-order plants it's common.
24 April 2025
Unprompted review
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you for sharing your long-term experience. It’s especially helpful to hear feedback from someone who has ordered consistently over many years and across very different growing conditions.
It’s encouraging to know that your past orders arrived in good condition and performed well, particularly in a challenging environment like Alaska. Your note about citrus struggling in Alabama is also valuable—regional climate and care factors can make a significant difference, even with quality stock.
I also appreciate your point about the realities of mail-order horticulture. Occasional issues can happen, and patience is often part of the process.
Overall, your balanced perspective and continued recommendation provide useful context for others considering ordering. Thank you again for taking the time to share your insights.
Quality Product
Ordered a young bare-root tree that I was unable to find locally, though it's native to this area. We ordered from Stark Bro's at a great price. We received the tree on Tuesday in great shape, soaked the roots and planted it same day. Highly recommend Stark Bro's!
21 April 2026
Unprompted review
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you for sharing your experience! We're glad to hear your tree arrived in excellent condition and that the planting process went smoothly. It’s great that you were able to find a native variety at a good price. Wishing you success as your tree establishes and grows—your recommendation will surely help others considering Stark Bro’s!
I have bought numerous plants and trees…
I have bought numerous plants and trees from stark bros over the years. Anytime I have a question or an issue, I always get first rate customer service which means so much.
Quality product, quality care. This is why I continue to shop there.
17 April 2026
Unprompted review
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you so much for your kind words and for being such a loyal customer over the years. It truly means a lot to us to hear that our plants and customer service have met your expectations. We take great pride in providing both quality products and support, and it’s incredibly rewarding to know that it’s made a difference for you. We’re grateful to have you as part of the Stark Bro’s family and look forward to continuing to serve you for many seasons to come!
I’m feeling nervous now after seeing…
I’m feeling nervous now after seeing these reviews. We’ve ordered a ton of trees and none have shipped. We plant in spring and am now worrying that these trees are not arriving at an optimal planting time. Should we be asking for a refund? I’m not sure I want it pushed back again. Will update….
( 4/17)Thanks for the update. Fingers crossed 🤞🏼…
4/25 We did get the trees 🌳 we ordered earlier this week . We were able to call and speak to customer service different times during the process. Each time we were able to speak to a human. They were helpful and friendly.
15 April 2026
Unprompted review
Reply from Stark Bro's Nurseries & Orchards Co.
I completely understand your concern—it’s never easy seeing mixed reviews while you’re waiting on an order, especially one as important as this.
I did want to let you know that your order is currently in our warehouse and is being prepared for shipment now. Once it leaves our facility, you’ll receive your tracking details within the next 24–48 hours.
We truly appreciate your patience, and we’ll be sure to keep you updated as your order ships! If you have any questions in the meantime please feel free to our customer serviece at 800-325-4180 or info@starkbros.com.
Bad 1st Impression
First time ordering from this company. Order constantly got delayed. Not sure if this place is a scam (hopefully not) but ultimately cancelled my order.
UPDATE: I contacted Stark Bros per their response to my review. Hopefully a better resolution comes forward.
UPDATE2: Contacted Stark Bros, never heard a reply. Review score stands. At least I got my money back.
12 April 2026
Unprompted review
Reply from Stark Bro's Nurseries & Orchards Co.
We’re very sorry to hear about your experience and understand how frustrating delays can be. This is certainly not the experience we want for our customers, and we sincerely apologize for the inconvenience and concern this caused.
We’d really like the chance to look into this and make it right for you. Unfortunately, we weren’t able to locate your order with the details available, but our team is here and ready to help.
Please feel free to give us a call at 800-325-4180 or email us at info@starkbros.com and we’ll be happy to assist you as quickly as possible.
Thank you for bringing this to our attention. We truly appreciate the opportunity to help.
Continuing delaying my tree and bush…
Continuing delaying my tree and bush delivery! When I call I can’t speak with a customer service rep. I have left a message with CS and awaiting a call back.
14 April 2026
Unprompted review
Reply from Stark Bro's Nurseries & Orchards Co.
Hi, I’m really sorry for the frustration and that no one has returned your call yet — I completely understand how upsetting that is, especially when you’re waiting on your trees and bushes.
I’ve checked on your orders, and both have been shipped (on 4/9 and 4/13). That said, you absolutely should have been able to reach someone, and we apologize for that experience. I’m having a customer service agent reach out to you directly as soon as possible to make sure everything is addressed and to provide any updates you may need.
Thank you for your patience, and again, we’re very sorry for the delay and inconvenience.
Thank you
I want to personally thank Stark for resolving my problem. The only reason for 4 instead of 5 stars is they need to become more transparent regarding why orders are delayed. It would immeasureably improve customer satisfaction. They were more than fair with me. Willing to give them a second chance.
9 April 2026
Unprompted review
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you so much for taking the time to update your review—we truly appreciate it. We’re glad we were able to resolve the issue to your satisfaction and that you found our team fair to work with.
We also value your feedback regarding order delays and transparency. That’s something we’re actively working to improve, and insights like yours help us do better.
We sincerely appreciate your willingness to give us another chance and look forward to serving you again in the future!
Poor quality plants only half survived
Poor quality plants only half survived. Bad warranty claims. Always out of product for warranty
8 April 2026
Unprompted review
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience and understand how frustrating it must be when plants don’t meet expectations.
I do see that you’ve been in contact with our team regarding your warranty claim, and we’ve worked to provide replacements where available. As part of our warranty policy, we offer a one-time replacement, or if the item is no longer available, we’re happy to provide a refund or store credit.
It also looks like a replacement order was created for you, and a payment link for the $9.99 shipping fee was sent at that time. Since the payment wasn’t completed within the 48-hour window, the order was automatically canceled. We are still waiting to hear back from you on some of our previous messages so we can continue assisting you.
We’d be more than happy to help resolve this for you—please feel free to reply to our last email or reach out to us directly so we can get this taken care of.
Thank you again for your patience, and we look forward to assisting you further.
A month and still no package
Ordered some trees they claimed to have in stock. One month later and they are still pushing the delivery back another week. I will never order from them again.
1 April 2026
Unprompted review
Reply from Stark Bro's Nurseries & Orchards Co.
We’re truly sorry for the frustration and delay you’ve experienced with your order. We understand how disappointing it is to wait longer than expected, especially when items were listed as in stock.
At this time, your order has been released for fulfillment, and tracking details should be available within 1–4 days. We know this delay has already caused inconvenience, and we sincerely apologize for not meeting your expectations.
We appreciate your patience and the opportunity to make this right. If you have any questions or would like an update as soon as tracking is available, please don’t hesitate to reach out to us directly.
They dont deliver by when they say they will
Im so very disappointed with Stark Brothers. I ordered a Golden Delicious apple in order to put my grandfathers Cremains to rest per his request and had invited all of the family from out of town to plant it together. The delivery date was pushed back three times. I called their office a week before the tree planting was scheduled explaining the situation and was basically told "yah, sorry, cant really do anything for you" I went to the local nursery and bought one there instead. The day after everyone left they delivered the tree.
29 March 2026
Unprompted review
Reply from Stark Bro's Nurseries & Orchards Co.
We are truly so sorry for your experience, and even more so for the circumstances surrounding it.
We can only imagine how meaningful this moment was for you and your family, and it’s heartbreaking to hear that we let you down during something so deeply personal. The delays and the way your concerns were handled are not reflective of the care and support we strive to provide especially in situations as important as honoring a loved one’s wishes.
You deserved clear communication, urgency, and compassion, and we’re very sorry that you didn’t receive that from us. We also regret that the tree arrived after your family gathering had already passed—that timing matters, and we understand why this was so disappointing.
If you’re open to it, we would truly appreciate the chance to make this right in some way. I am going to reach out to you directly.
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