Stanton Optical Reviews 10,341

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 8,398 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, kindness, and professional demeanor, making interactions pleasant and informative. Many people highlight the exceptional customer service, noting quick and efficient assistance, and a smooth overall experience from eye exams to picking up glasses. However, some people were dissatisfied with the product, mentioning issues like easily scratched lenses or lenses falling out. There were also concerns regarding pricing, with some customers feeling that advertised deals were misleading and that the final cost was higher than expected, especially for additional features.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Service

People report positive experiences with service. Many customers praise the quick service, with some being... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers express satisfaction with... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight the helpfulness and... See more

Price

Clients share ambiguous opinions on price. Many reviewers appreciate the affordable options, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Only 4 stars because I'm not sure about the virtual exam other than that we had no issues with the in store staff or pricing. Great option for anyone without vision insurance.

Rated 5 out of 5 stars

I am very pleased with my experience at Stanton Optical. At first I was surprised that the person giving me my eye exam was not in the room with me, but very quickly, I was comfortable with the new hi... See more

Rated 5 out of 5 stars

Amazing selection that wasnt going to break the bank as a first time glasses owner. The staff where amazing and helpful as the two days prior had been stressful and anxiety inducing. They were kind he... See more

Rated 5 out of 5 stars

Everyone one was friendly and helpful. They answered all my questions thoroughly and patiently. My only regret is not finding this place sooner, I’ll recommend it wholeheartedly to anyone I come acros... See more


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam


4.2

Great

TrustScore 4 out of 5

10K reviews

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Rated 1 out of 5 stars

I will never go back

I will never go back , I'm upset at my for going back. Wasting more then just time ,
Zero to none communication about anything from the process to the cells to what I was being taxed on from the eye exam to the upsell that's all I heard about but I didn't hear what else did you carry and how did you carry it what was the process Knowing I went there before about 4 years ago thinking the process got better I gave you a second chance and obviously that came on the short end of my end because I left out walking out duped as in I spent almost $600 for absolutely nothing but a prescription and exam and to be told that my glasses won't be done or in into two weeks so but she was more than sure to sell me another pair even though I told her all I wanted was a single pair with a just an exam and if I needed a pair cool and if I didn't eat the pair amazing for the price that I was paying you would think I saw an ophthalmologist and I had eye surgery at this facility but since it was just literally an exam and a pair of glasses mind you I told the woman I just needed a prescription I did not need lenses or glasses but she said they were free I didn't see anything free I still end up paying for them so definitely some false advertisement or she definitely didn't clear that up for me All I heard was she was trying to make that sale I would never waste my time I would definitely never tell anybody to go there I would definitely tell people to not waste their time or their money and I paid out a pocket didn't use any insurance so to think that I thought I was so do you say going to leave out a happy camper definitely disappointed Debbie here.

14 May 2026
Rated 5 out of 5 stars

Super experience

Jami was very helpfull and friendly and helped a lot with figuring out options with frames and what was available she taught me why some things work for my eyes and why some dont awesome people will be back for my next pair

14 May 2026
Rated 5 out of 5 stars

Customer Service was Great!

Customer service was great! It was awesome to be able to get the glasses same day. I was happy with the selection of frames within the price range for the $79 deal. I was able to get one pair for distance and another for reading, which I wasn't sure that would be an option. So, something to consider if trying to stay in the $79 deal.

14 May 2026
Rated 1 out of 5 stars

Stop asking me

Stop asking me. It was the worst optical experince I ever had. Youre salemen are pjushy liars. Please leave me the f alone. I have heard fom MANY ppl across town that your services are total shit. And I agree.

27 April 2026
Rated 5 out of 5 stars

Alone

Woefully short staffed! She was all alone but the lady who took care of us, sorry i forgot her name, but she handled it with grace and patience that i havent seen in a long time! Awesome person and employee!

13 May 2026
Rated 5 out of 5 stars

Jennifer (Jen) was amazing

Jennifer (Jen) was amazing. I’m in my early twenties and I’ve never had glasses before. I had absolutely no idea what to look for or what direction to go in when it came to glasses, and Jen truly helped me more than I could’ve even asked for.

I had to return my first pair of glasses two days after getting them because of the fit, and Jen was completely understanding and helpful with helping me find a new pair. I’m a person who has extreme sensory issues and a hard time speaking up for my needs, but she allowed me to feel completely comfortable with doing so. I hope she continues to work in this field.

14 May 2026
Rated 1 out of 5 stars

I went to a North Miami location for…

I went to a North Miami location for eye exam,which was fine l. I was diagnosed with astigmatism and now i have to wait over 2 weeks for my glasses (2). When I received the notification for pickup, I was told the lab sent one to Beaumont, Texas and the other one in Miami where I live and did my exam. Never been to Texas. The glasses I'm waiting for is my main glasses which cost me over $570.00 and really felt uncomfortable to even go back in the future.. No explanation given,the staff were so unapologetic about it. They told me they will mail the reading glasses to me,who knows when I'll get it now...so disappointed.

14 May 2026

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