I enjoyed the staff and the service was so good they explained to me where I can understand it after they explained to my mom and I love my glasses thank you so much
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I enjoyed the staff and the service was so good they explained to me where I can understand it after they explained to my mom and I love my glasses thank you so much
Company replied
We did a google search for same day glasses and found them. We looked at frames online and used the “virtual try on” feature which was awesome! When we got there it was a very clean facility, we were... See more
I was not informed that I was not going to see an actual doctor. I was not told my glasses would not be ready that same day until after I paid for them now that I have them they're too tight on my fac... See more
Company replied
They were patient and very efficient with the service I received and explained everything thoroughly. The only reason they got 4 stars is because their waiting room seats are very hard and bothered my... See more
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Written by the company
5946 E State St, 3, 61108, Rockford, IL, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I just really enjoyed the experience. Staff is awesome.
I'm shy so that's all I have to say so yeah, I do recommend Stanton.
The staff were very friendly and helpful. I am very pleased with my new glasses.
The ease of the process was really unprecedented, and the staff is very knowledgeable and helpful my new contacts prescribed came very quickly and I took advantage of the free examination offering. Thank you very much.

Reply from Stanton Optical - Rockford
They were patient and very efficient with the service I received and explained everything thoroughly. The only reason they got 4 stars is because their waiting room seats are very hard and bothered my grandpa.

Reply from Stanton Optical - Rockford

Reply from Stanton Optical - Rockford
Gave me the wrong prescription, when I had said the prescription felt wrong I had been asked "are you a doctor". I got a refund and would not recommend to anyone. Was also told over the phone my insurance was accepted, just to find out when I arrived it wasnt.

Reply from Stanton Optical - Rockford
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.