Stanton Optical - Pasadena Reviews 16

TrustScore 3.5 out of 5

3.6

310 Southmore Ave, 77502 Pasadena, TX, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Everything went smooth and was super easy and convenient. Great selection and great prices. Staff was Amazingly awesome! Super polite and very respectful. The only problem I had was with my pair of gl... See more

Rated 1 out of 5 stars

Didn’t got my contacts and the person who Did my order gave me the same pair of 2 same style .when I gave him 2 different style I wanted . First time they came in late to work when I had my appointm... See more

Rated 5 out of 5 stars

The staff was very helpfull and polite they were great , answer all my questions and concerns!!! Was a great experience.

Rated 5 out of 5 stars

This is my first time ,really a lot of choices I choose according to my budget still Ican’t get any where in this price.The price is so cheap compared to other brands and customers service was number... See more


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 310 Southmore Ave, 77502, Pasadena, TX, United States

  • 2813937934
Promotion box for Stanton Optical - Pasadena

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3.6

Average

TrustScore 3.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Lens keep falling out only had less than 24 hours.

Everything went smooth and was super easy and convenient. Great selection and great prices. Staff was Amazingly awesome! Super polite and very respectful. The only problem I had was with my pair of glasses I purchased. The lens fell out the same day I picked them up from the store. It seems like the lens is too small for the lens. I even paid extra for the anti-glare. Please help.

8 May 2026
Rated 1 out of 5 stars

Didn’t got my contacts and the person…

Didn’t got my contacts and the person who
Did my order gave me the same pair of 2 same style .when I gave him 2 different style I wanted . First time they came in late to work when I had my appointment 9:30 , they did my order wrong , been going two times to the store to see updates of my contacts now they saying getting delivered to
Home and online doesn’t say that

16 April 2026
Rated 5 out of 5 stars

This is my first time ,really a lot of…

This is my first time ,really a lot of choices I choose according to my budget still Ican’t get any where in this price.The price is so cheap compared to other brands and customers service was number one they gave me a lot of options and time I am very much happy
Thank you very much

6 April 2026
Rated 1 out of 5 stars

Shipped only the sample pair of…

Shipped only the sample pair of contacts and not the actual 6 month supply I paid for.

10 March 2026
Stanton Optical - Pasadena logo

Reply from Stanton Optical - Pasadena

Hi Robert, we’re really sorry to hear about the issue with your contact lens order. We understand how frustrating it must be to receive only the trial lenses instead of the full supply you purchased. Thank you for bringing this to our attention. We’ll escalate this internally to make sure it’s thoroughly reviewed. We truly appreciate your feedback.

Rated 1 out of 5 stars

This clinic has the potential to be a…

This clinic has the potential to be a quick and efficient experience because the office is equipped with modern technology and digital systems. Unfortunately, the lack of preparation, poor communication, and excessive wait times made this one of the worst optical experiences I’ve had.

25 February 2026
Stanton Optical - Pasadena logo

Reply from Stanton Optical - Pasadena

Hello Lucille. We apologize for the long wait times and communication issues you experienced. We are always looking for ways to improve and better serve our community, and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 2 out of 5 stars

1 hour glasses became 2 week glasses

1 hour glasses became 1 week glasses. Then they forgot to actually place the order. So it had to be placed and then wait another week.

12 March 2026
Stanton Optical - Pasadena logo

Reply from Stanton Optical - Pasadena

Hello Ronnie, we’re very sorry to hear about the delay with your order and understand how frustrating it must be that your glasses weren’t ready as expected. We truly appreciate your feedback and hope to have the chance to provide you with a better experience in the future.

Rated 1 out of 5 stars

Shtty Experience

First of all, they tried to upsell me because I vision insurance, so I chose not to use it to get the deal that was offered.

The clerk who helped me said I could pick ANY 2 frames for the BOGO $79 exam. That turned out not to be the case. I would not have gotten the exam if I had known I could only pick basic frames. It's rich It's listed in VERY SMALL PRINT at the bottom of the signs, at a vision store where small print might be blurry to customers

Third, they had me come back to the store 3 different times because they did not have my frames in on time

Fourth, I am not entirely sure this is the proper Rx for me. The vision exam was done entirely remotely. No pupil dilation.

I would not recommend this place to anybody and I may have to go to another eye facility to get my Rx rechecked.

10 March 2026
Stanton Optical - Pasadena logo

Reply from Stanton Optical - Pasadena

Hello. We’re sorry to hear about your experience and the confusion regarding the promotion, frame selection, and order timing. We understand how frustrating multiple visits and concerns about your prescription can be. Please know all prescriptions are reviewed and signed by a licensed doctor. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 2 out of 5 stars

Upset

Well, I have to go back to get retested for the third time

6 March 2026
Stanton Optical - Pasadena logo

Reply from Stanton Optical - Pasadena

Hello Jimmy, we’re sorry to hear that you’ve had to return multiple times for retesting, and we understand how inconvenient and frustrating that can be. Thank you for sharing your feedback. Please don’t hesitate to call our support center at 877-518-5788 so we can help clarify any concerns you may have.

Rated 5 out of 5 stars

Smooth process

Smooth process! Easy seamless process with knowledgeable employees! Kind and understanding of my needs!

20 February 2026
Stanton Optical - Pasadena logo

Reply from Stanton Optical - Pasadena

Hello Dustin, Thank you for sharing your experience! We’re delighted to hear our team made the process smooth and supportive for you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look