Stanton Optical - Medford Reviews 

Everyone was nice,helpful and very informational I did order some sunglasses that were due on the 10th of this month but something got fooled up and I am still waiting

,homework. Do your homework check everywhere, I didn't and had to wait for my glasses, and only one pair came still waiting for the second.

The glasses were delivered on time. Plus it was a great price! Will buy my glasses there again.

The staff are highly trained and very nice. I had no issues smooth transaction and the price was right

Very helpful staff, fixed my glasses so they fit better

Received the wrong glasses. They were readers not my prescription. When I explained that they were not the correct glasses I was told to put them on in the morning and I would get use to them. I pointed out that these were readers (obvious because the lenses were quite thick). The lady in the lab coat looked at them and then reviewed the order. She realized the glasses were wrong and reordered the correct glasses. I waited and additional two weeks to pick up the correct ones. Attitude towards customers are a big concern when problems arise. Demanding that I take the wrong prescription glasses home and get use to them and refuse to listen to the customer when a problem occurs. I was taken aback by the rudeness and dismissive attitude that I was wrong and didn’t know what I was talking about.

The prescription was perfect and I did not need any adjustments, which is not always the case for me.

They seems to just be pushing people through. When I picked up my glasses the lady handed them to me and thats it didn't try adjusting them or nothing. I ended up going somewhere else to have them adjusted one pair fall off my head and the other dug into my head. It didn't happen immediately but I wasn't going back to have them do anything because it didn't seem like they knew too much the only thing that they did was do the exam and had to wait two weeks for my glasses and they never published anything about not having your glasses that day or anything like that they had false advertising.

One girl I think her name was Ash not sure but she was amazing ! So caring best customer service ever that I’ve received from an optical place

Honestly it was terrible experience from the beginning to the end. Stopped felt very rushed and unprofessional. One star would not do again

The person who helped us, Ry, was very friendly and helpful.

Service was fast and my prescription arrived about a week sooner than expected

Staff is incredible kind and helpful

I was directed to pick two instead of one pair of glasses as that was the best option. The Tech was helpful & courteous throughout the process.
My order arrived before the estimated time given & was to my satisfaction!

Overall, the experience was good. Ease of making the appointment in an acceptable time, staff willing to listen to patient, quantity of frames to select from, special offers, and reasonable processing time. It would be great if an optician could be instore at least part-time, even though the results of the exam are reviewed by one.

Nurka went above and beyond, she really wanted me to get the best prescription for my eyes.

The first sales person was rude and unhelpful. This was the third pair I received. That will be the last time I shop with you.

The team was friendly and they had no person there to make the glasses cause she had quit. I went in for my exam and my prescription ended up being wrong. I told them it was way off, they insisted I wear them it takes time to get used to a new prescription. I couldn’t even handle them for 10 min. Went back days later and had another exam by the manager and he said my prescription was way off. They fixed them took another 3 weeks for my glasses to come in and I still feel like they’re wrong. But I won’t be going back. I’ll be going back to eye mart express and I’ll compare my prescription. If it is a difference I’ll let them know.

Great service

They took me right in. The process was simple and easy, and my glasses work great.