Stanton Optical - Knoxville (Farragut) Reviews 

54
TrustScore 4.5 out of 5

4.3

11689 Parkside Dr, 37934 Farragut, TN, US


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Rated 5 out of 5 stars

My eye exam was really good. The optician took her time with me and did not mind having to repeat "is 1 or 2 better" several times. The last 3 eye glass prescriptions (not at Stanton & costing a lot... See more

Company replied

Rated 5 out of 5 stars

Helpful, friendly staff gave clear directions and set expectations. Their selection of frames helped me choose an appropriate one. When I received my glasses, I felt something wasn't quite right, an... See more

Company replied

Rated 5 out of 5 stars

Can’t say enough great things about this place. I think I have worked with all the employees one time or another.they are all extremely accommodating. Definitely give them a try.

Company replied

Rated 3 out of 5 stars

It wasn't very widely known, or even known at all, that all eye doctors are not on campus for this location. I would not have made an appointment with Stanton if I would have known I would be waiting... See more

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Knoxville (Farragut)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.3

Excellent

TrustScore 4.5 out of 5

54 reviews

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4.3

All reviews

(54)

15,383 reviews in the last 12 months

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Rated 5 out of 5 stars

The entire process from start to finish…

The entire process from start to finish was great.

17 July 2026
Stanton Optical - Knoxville (Farragut) logo

Reply from Stanton Optical - Knoxville (Farragut)

Hi Daniel. Thank you for your wonderful review! We're so glad to hear you had a great experience from start to finish. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Great service

Great service, friendly staff and great prices

15 July 2026
Stanton Optical - Knoxville (Farragut) logo

Reply from Stanton Optical - Knoxville (Farragut)

Hi Isaiah. Thank you for your wonderful review! We're so glad you enjoyed our friendly service, helpful team, and great value. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

The eye exam went well with great…

The eye exam went well with great staff. The staff was great with helping me pick glasses. I had to make frame adjustments, and they were great helping me out.

26 June 2026
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Reply from Stanton Optical - Knoxville (Farragut)

Hello Sue, Thank you for your kind review! We're so glad to hear your eye exam went well and that our team provided great assistance in helping you choose your glasses and make adjustments. We truly appreciate your support and are happy we could help make your experience a positive one. We look forward to assisting you again in the future!

Rated 2 out of 5 stars

Advertise as “2pair for $79”

Advertise as “2pair for $79”. Purchased 2 pairs and cost over$600. Asked about “buy one get one free” and when figured with this “option” the cost would have been over $900.

6 July 2026
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Reply from Stanton Optical - Knoxville (Farragut)

Hello Delight. We sincerely apologize that your experience did not meet your expectations. We understand how frustrating it is when the final cost differs from what you expected based on our advertised promotions. Our 2 for $79 deal is one of our bestselling promotions, keep in mind that depending on your prescription, product selection and additional upgrades the package can vary. Please note that most of our special offers cannot be combined with insurance or other discounts. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

I have always had wonderful experiences…

I have always had wonderful experiences at Stanton Optical. I appreciate the service the employees provide and price point at which they provide those services. I will definitely continue to shop here for my eyeglasses needs.

30 June 2026
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Reply from Stanton Optical - Knoxville (Farragut)

Hi Danny. Thank you for your wonderful review! We're grateful for your continued support and are thrilled to hear you've consistently had great experiences with our team. We appreciate your kind words about our service and value, and we look forward to continuing to meet your eyewear needs!

Rated 5 out of 5 stars

Great service

Great service. And staff,very friendly.

1 July 2026
Stanton Optical - Knoxville (Farragut) logo

Reply from Stanton Optical - Knoxville (Farragut)

Hello Michael! We're glad you received great service from our friendly team. We appreciate your feedback and look forward to seeing you again!

Rated 4 out of 5 stars

Staff and service was great but…

Staff and service was great but disappointed in the quality of frames that were offered for 2 for $79.

30 June 2026
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Reply from Stanton Optical - Knoxville (Farragut)

Hi Linda. Thank you for your review! We're glad to hear you had a great experience with our staff and service. We also appreciate your feedback regarding the frame selection included in the 2-for-$79 offer. Your comments help us better understand our customers' needs, and we're grateful you took the time to share your thoughts. 😊👓✨

Rated 5 out of 5 stars

Can’t say enough great things about…

Can’t say enough great things about this place. I think I have worked with all the employees one time or another.they are all extremely accommodating. Definitely give them a try.

13 June 2026
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Reply from Stanton Optical - Knoxville (Farragut)

Hi Mike. Thank you for your amazing review! We're honored by your kind words and thrilled to hear you've had such positive experiences with our entire team. Providing accommodating, friendly service is what we strive for, and we truly appreciate your recommendation. We look forward to seeing you again soon!

Rated 5 out of 5 stars

The customer service was excellent!

The customer service was excellent!! The Brand Manager Connie was able to get my glasses made in less than an hour! She was so helpful and nice.

27 June 2026
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Reply from Stanton Optical - Knoxville (Farragut)

Hi. Thank you for your wonderful review! We're delighted to hear that Connie provided excellent customer service and was able to get your glasses made in less than an hour. We're glad she made your experience so helpful and pleasant. We appreciate your kind words and look forward to seeing you again! 😊👓

Rated 5 out of 5 stars

Staff were very helpful and patient

Staff were very helpful and patient

20 June 2026
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Reply from Stanton Optical - Knoxville (Farragut)

Hello Brenda! We're so glad to hear our staff was helpful and patient during your visit. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Great service

Great service, friendly staff.

20 June 2026
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Reply from Stanton Optical - Knoxville (Farragut)

Hello Rob! We're glad you had a great experience with our friendly staff and service. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Superior treatment from start to…

Superior treatment from start to pick-up. Everyone is extremely nice and dedicated to find exactly what you need. Thank you all🥰

16 June 2026
Stanton Optical - Knoxville (Farragut) logo

Reply from Stanton Optical - Knoxville (Farragut)

Hello Jan, Thank you for your wonderful review! We’re so glad to hear you received superior service from start to pickup and that our team was able to help you find exactly what you needed. We truly appreciate your kind words and support!

Rated 5 out of 5 stars

Knowledgable staff, good execution

Helpful, friendly staff gave clear directions and set expectations. Their selection of frames helped me choose an appropriate one. When I received my glasses, I felt something wasn't quite right, and they took care of the issue, retesting and sending out for corrected lenses. Turnaround beat their expectations and they kept me informed throughout. Positive experience at the Farragut location.

30 May 2026
Stanton Optical - Knoxville (Farragut) logo

Reply from Stanton Optical - Knoxville (Farragut)

Hello George, Thank you for your thoughtful review! We’re so glad to hear our staff was helpful, friendly, and provided clear guidance throughout your visit. It’s great that our team was able to quickly address the issue with your lenses, keep you informed, and deliver your corrected glasses sooner than expected. We truly appreciate your support and are happy you had a positive experience at the Farragut location!

Rated 3 out of 5 stars

Be Ready for TeleHealth

It wasn't very widely known, or even known at all, that all eye doctors are not on campus for this location. I would not have made an appointment with Stanton if I would have known I would be waiting on a doctor somewhere else to read my test and give me information. It did not allow me an opportunity to ask questions or share information to why I wanted an eye exam.

16 June 2026
Stanton Optical - Knoxville (Farragut) logo

Reply from Stanton Optical - Knoxville (Farragut)

Hello Joshua, we’re sorry to hear that your experience did not meet your expectations. We recognize your concerns regarding our eye exam process and not being aware before your appointment that the doctor would not be physically present at the location. Please know that all prescriptions are reviewed and signed by licensed doctors. We appreciate your feedback and we hope to have the opportunity to better serve you in the future.

Rated 5 out of 5 stars

They are the sweetest lady's

They are the sweetest lady's

12 June 2026
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Reply from Stanton Optical - Knoxville (Farragut)

Hello Britton! Thank you so much for your kind words. We are so happy to hear our team made you feel welcomed and provided such a positive experience. Your support truly means a lot to us.

Rated 1 out of 5 stars

This is a horrible experience that is stillnongoing

This is a horrible experience that is s still ongoing! Three tries and one pair of $300 plus glasses still are not correct. They keep trying to send me home with glasses that I can’t see out of and have never once admitted it has been because of their error. As a healthcare professional, I see that the manager has poor skills in both managing her shop and her clients. She is condescending and ai do believe it is not professional to call clients hon or honey.
Please feel free to contact for more specific information. At this point ai would just like a pair of glasses that I have already paid for, that I can see out of, and not have to keep going back another month and counting.

11 June 2026
Stanton Optical - Knoxville (Farragut) logo

Reply from Stanton Optical - Knoxville (Farragut)

Hello Pamela. We’re sorry to hear about your ongoing experience and the frustration you’ve described with your glasses and follow-up visits, and we understand how important clear vision and reliable service are, especially after multiple attempts to resolve the issue, as well as your concerns regarding communication and the handling of your situation. This is not the quality of service we strive to provide, and your feedback will be shared internally with the appropriate team so the matter can be reviewed further and used to help improve our service and processes.

Rated 5 out of 5 stars

Great eye exam

My eye exam was really good. The optician took her time with me and did not mind having to repeat "is 1 or 2 better" several times. The last 3 eye glass prescriptions (not at Stanton & costing a lot more) were incorrect and I ended up returning glasses at each provider. I was so excited to be able to see clearly with my progressive vision glasses from Stanton's!

30 May 2026
Stanton Optical - Knoxville (Farragut) logo

Reply from Stanton Optical - Knoxville (Farragut)

Hello Carol, Thank you so much for sharing your experience! We’re truly glad to hear your eye exam was thorough and that the optician took the time and care needed to make sure your prescription was right. It’s especially wonderful to know that after previous frustrations elsewhere, you’re now seeing clearly and comfortably with your progressive lenses from Stanton. We really appreciate your trust and kind words, and we’re so happy we could provide a positive and successful experience for you!

Rated 1 out of 5 stars

I was lied to when I walked through the…

I was lied to when I walked through the door. I was told that there was a promotion that would “save” me $150 dollars. Turns out it was a rebate and they never explained how to get the rebate. I had to ask no less than 3 times how to get the rebate and was told “oh it’s just a gift card”. When I came back to get my contacts after paying $240, I had to ask again about the rebate and was given a QR code where I had to create an account, scan my receipt, take a photo of the products I bought, and after all of that, the website said I have to physically mail my receipt to some company in Michigan. It was 100% a scam from Stanton Optical from the moment I walked in the door. I would NOT have purchased my contacts from them if I knew this was going to be such a hassle, but I was told it was easy and would “save me money”. They SHOULD NOT be lying to people and scamming customers out of money. I will never be returning here and will tell anyone not to come here for service.

6 May 2026
Stanton Optical - Knoxville (Farragut) logo

Reply from Stanton Optical - Knoxville (Farragut)

Hello Savannah. We’re very sorry to hear about your experience and sincerely apologize for the frustration and confusion caused by the rebate process and the lack of clear communication regarding the promotion during your visit. Our goal is to provide transparent information regarding promotions and pricing, and we regret that this was not your experience. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

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