From the moment I walked up to the counter I was welcomed by the staff. The man who did my pre-exams was nice and respectful and gently guided me through the process and honestly made me feel comforta... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
From the moment I walked up to the counter I was welcomed by the staff. The man who did my pre-exams was nice and respectful and gently guided me through the process and honestly made me feel comforta... See more
Company replied
Loved the whole experience. Haven’t received glasses in like 8 years and had forgotten how to buy and go about ordering. Plus eye exam. The whole nine was easy. Loved it. The girls were super nice. Un... See more
Stanton is so accurate, and easy! Very affordable! I needed glasses for a long time! Thank you Stsnton! Your service snd staff is great!!
Company replied
Staff were busy with other clients and took a minute to be greeted. Exam was okay. When we picked up the glasses a couple of weeks later, the store was empty but still did not receive a proper greet... See more
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Written by the company
7853 U.S. 31 S, Suite B, 46227, Indianapolis, IN, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From the moment I walked up to the counter I was welcomed by the staff. The man who did my pre-exams was nice and respectful and gently guided me through the process and honestly made me feel comfortable. The Dr who did the exam was polite and asked me a questions and tried to answer and explain the best she could. When I picked up my glasses I was once again welcomed and the employee made sure everything fit and was good before I left.

Reply from Stanton Optical - Indianapolis (Greenwood)
Stanton is so accurate, and easy!
Very affordable!
I needed glasses for a long time!
Thank you Stsnton!
Your service snd staff is great!!

Reply from Stanton Optical - Indianapolis (Greenwood)
Staff were busy with other clients and took a minute to be greeted.
Exam was okay.
When we picked up the glasses a couple of weeks later, the store was empty but still did not receive a proper greeting. Staff did not offer for my mom to try on the glasses…I sat her down to try them on.

Reply from Stanton Optical - Indianapolis (Greenwood)
Loved the whole experience. Haven’t received glasses in like 8 years and had forgotten how to buy and go about ordering. Plus eye exam. The whole nine was easy. Loved it. The girls were super nice. Unfortunately, I don’t remember names well. But the two ladies in that day, that helped me, were outstanding and made me feel less stressed to get emergency frames and prescription.
Outstanding service! Everyone made sure that the glasses were fitted correctly and made some changes to ensure they were perfect,
Very knowledgeable and professional. They’re not trying to sale you anything, they’re just trying to help.
The staff were very helpful and a lot of frames to choose from. I loved the doctor super nice and thorough.

Reply from Stanton Optical - Indianapolis (Greenwood)
The staff is incredibly friendly I have absolutely no staff complaints my glasses are great they fit beautiful the prescriptions the best I've ever had I'm so super happy about it the only thing I did not like and it's the only negative I have is that nobody called me when my glasses came in if I hadn't checked I'm not quite sure when I would have gotten a call

Reply from Stanton Optical - Indianapolis (Greenwood)
My daughter needed a new pair of glasses and everyone was super friendly and helped.

Reply from Stanton Optical - Indianapolis (Greenwood)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.