Stanton Optical - Hurst Reviews 

53
•
TrustScore 4.5 out of 5

4.3

1316 Precinct Line Rd, 76053 Hurst, TX, US

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Rated 5 out of 5 stars

Brook she was amazing, she made me feel like a person not a number, she made every second that I was there very comfortable, explaining every detail, awesome customer service, she help me pick out my... See more

Rated 5 out of 5 stars

As soon as I walked in the door, I was greeted with "good morning" and a smile! Something you don't see very often these days when visiting a business. Brooke was very helpful in helping me find g... See more

Company replied

Rated 2 out of 5 stars

Besides way to expensive rather than give additional cost options just added everything available took awhile to determine what was available very poor explanation of options. I paid way too much for... See more

Company replied

Rated 4 out of 5 stars

Had an issue regarding insurance and was given wrong info. The manager was upset and I explained the associate was absolutely amazing she just didn't give enough info needed. The manager advised she w... See more

Company replied


Company details

  1. Optometrist
  2. also in
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 1316 Precinct Line Rd, 76053, Hurst, TX, United States

  • 8172864468
Promotion box for Stanton Optical - Hurst

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.3

Excellent

TrustScore 4.5 out of 5

53 reviews

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4.3

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(53)

19,567 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from all three of the…

Excellent service from all three of the ladies that dealt with me. Had my new glasses within an hour! Very highly recommend them!

5 June 2026
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Reply from Stanton Optical - Hurst

Hello Josh! We’re thrilled to hear that you received excellent service from our team and that your new glasses were ready so quickly. We truly appreciate your recommendation and your kind words. Thank you for choosing us, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Service was great

Service was great, expectations were met…

15 May 2026
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Reply from Stanton Optical - Hurst

Hello Shanaleen! We’re glad to hear the service was great and that we met your expectations. We truly appreciate you choosing us!

Rated 2 out of 5 stars

Exam took a long time

Exam took a long time, scan lens kept fogging up. Concerned prescription may be incorrect. Minuscule selection of frames for promotion. When I tried them on they were dirty. Only after paying, did they notify me that my glasses would not be same day as advertised and could take up to two weeks. False advertising all the way

1 June 2026
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Reply from Stanton Optical - Hurst

Hello Michele. We sincerely apologize that your experience did not meet your expectations and the lack of communication regarding the turnaround time of your order. This is not representative of the level of service and care we strive to provide. Please note that same-day service can vary depending on your prescription, product selection and additional add-ons. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

The ladies were very kind and down to…

The ladies were very kind and down to earth very easy to ask anything about the glasses and any Info was given to me and the extra frames if ya broke them was a good deal also just in case kind of deal good to have

22 May 2026
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Reply from Stanton Optical - Hurst

Hello Derek! Thank you for your kind feedback. We’re so glad to hear our team was friendly, down to earth, and helpful in answering your questions and making the process comfortable. We’re also happy the extra frame option gave you additional peace of mind. We truly appreciate your support!

Rated 1 out of 5 stars

DO NOT DO IT

DO NOT DO IT. THEY WILL RIP YOU OFF AND NOT GIVE YOU A PROPER EYE EXAM.

Employees scattered, awkward atmosphere where you just walk around and there is no direction. You don't know to sit, stand, where to go and they are slow to attend to you.

I Was given exam via telehealth/zoom from someone NOT IN THE USA!!! I know this to be fact because it was a topic of discussion when I asked where are they working, from home???

I was told they work in a clinic/office outside the USA.

I COMPLETED THE EXAM and was given a prescription in both eyes which is abnormal because I've never had a prescription before. Im over 40 so I thought ok maybe it's time. I received glasses that I could not see anything out of. When I explained this, they told me to try the glasses for 2 weeks. Again, I thought maybe it's just me adjusting. I tried for a week and I was getting headaches, bumping into things and questing my life choices.

Took them back where I was given a second exam. Wow I don't need a prescription at all in my left eye, but I need. 5 in my right eye. ...OK that's totally different. Same thing happened. Glasses came back, they were still blurry. I asked for a refund where they said they can only refund the GLASSES, NOT THE EXAM. But the exam is the issue?! Obviously the optometrist that does the testing via tele health, or zoom messed up, or maybe it's the techs that look into the eye machines, or maybe it's the whole system. I don't know.

I was offered what they called, a "deal". I could pay additional money to see a live optometrist at a different location across town. I refuse to spend another dollar, gallon of gas or minute of my time with this company. This is not my fault.

Called customer service escalated to a manager where they refused to budge. Im just out of my hard earned money, 4 seperate visits to this office, time on the phone, and I still need to get my eyes checked from a reputable optometrist, preferably in person. I will update. 5/2026

7 April 2026
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Reply from Stanton Optical - Hurst

Hello April. We’re sorry to hear about your experience and understand your frustration regarding the exam process, prescription concerns, lack of assistance and the multiple visits required to try to resolve the issue. This is not representative of the standard of service and care we strive to deliver. Please know all prescriptions are reviewed and signed by a licensed doctor. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 2 out of 5 stars

Not completive, nor knowledgeable

Besides way to expensive rather than give additional cost options just added everything available took awhile to determine what was available very poor explanation of options. I paid way too much for 2 new lenses on existing frames and a new pair of safety glasses. As well despite competition offers free exam you changed me 35.00 this will be my last yearly exam and new glasses.

16 May 2026
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Reply from Stanton Optical - Hurst

Hello, We’re sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be when pricing, available options, and additional costs are not clearly explained throughout the process. This is not the level of service we strive to provide. We appreciate you bring this to our attention. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 3 out of 5 stars

The store was very confusing

The store was very confusing. Wasn't given clear instructions on the procedure of getting exam, Had to ask who was helping us, several times. I didn't get a text to say my glasses were ready for pick up.

31 March 2026
Stanton Optical - Hurst logo

Reply from Stanton Optical - Hurst

Hello JoAnn. We’re sorry to hear about your experience and the confusion during your visit, including not receiving clear guidance through the process and the lack of notification when your glasses were ready. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

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