Stanton Optical - Houston (West Oaks) Reviews 

16
TrustScore 4.5 out of 5

4.3

14550 Westheimer Rd, #140, 77077 Houston, TX, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

People were great and communicative. Well spoken and empathetic, was helpful overall, especially when they learned that we needed to get going or would be late to an even (our fault, but they still... See more

Company replied

Rated 5 out of 5 stars

I love and appreciate the whole team. They’re very tentative that make sure you’re happy and make sure every question even if you can’t think of a question is addressed before you leave they care abou... See more

Company replied

Rated 5 out of 5 stars

I was a walk in and needed to get to another appointment. So, in other words my rush was my fault. They worked with my rushed schedule and accommodated me and made everything simple and easy.

Company replied

Rated 5 out of 5 stars

Very knowledgeable staff. Extremely helpful with all my questions. They also have a great selection of glasses to choose from!

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 14550 Westheimer Rd, #140, 77077, Houston, TX, United States

  • 2816437869
Promotion box for Stanton Optical - Houston (West Oaks)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.3

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(16)

13,846 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

People were great and communicative

People were great and communicative. Well spoken and empathetic, was helpful overall, especially when they learned that we needed to get going or would be late to an even (our fault, but they still took into account)

However, I am pretty sure one lense in one of my glasses was miscut. And, the lense is moving in the frame already. I am not a very active person, and delicate with my glasses. So, it's not a me cause problem. In fact, one screw in the frame is different than the other, and sticking out

27 June 2026
Stanton Optical - Houston (West Oaks) logo

Reply from Stanton Optical - Houston (West Oaks)

Hello Jane, we're glad to hear that our team provided friendly, communicative, and empathetic service during your visit. We're sorry to learn about the issues you're experiencing with your glasses. We understand how frustrating it must be to notice concerns with the lenses and frame so soon after receiving them. This is not the level of service and professionalism we strive to provide. We’ve escalated this situation for further review so we can address your concerns. We truly appreciate your feedback.

Rated 5 out of 5 stars

I was a walk in and needed to get to…

I was a walk in and needed to get to another appointment. So, in other words my rush was my fault. They worked with my rushed schedule and accommodated me and made everything simple and easy.

25 June 2026
Stanton Optical - Houston (West Oaks) logo

Reply from Stanton Optical - Houston (West Oaks)

Hello Marchelle, Thank you for your wonderful review! We're so glad to hear our team was able to accommodate your schedule and make your visit simple and stress-free. It's great to know we could help you stay on track with your day while providing a positive experience. We truly appreciate your kind words and look forward to seeing you again!

Rated 5 out of 5 stars

Very nice

Very nice, helpful, and patient customer service from our tech.

11 July 2026
Stanton Optical - Houston (West Oaks) logo

Reply from Stanton Optical - Houston (West Oaks)

Hello. Thank you for your review! We're glad to hear our team member provided nice, helpful, and patient service. We appreciate your kind words and look forward to serving you again!

Rated 5 out of 5 stars

I love and appreciate the whole team

I love and appreciate the whole team. They’re very tentative that make sure you’re happy and make sure every question even if you can’t think of a question is addressed before you leave they care about your dignity because going into glasses is always hard for someone. This is a store. I wish I would’ve had back home, but I appreciate them all from the manager, Marcus to all his staff.

24 April 2026
Stanton Optical - Houston (West Oaks) logo

Reply from Stanton Optical - Houston (West Oaks)

Hello Nytro. Thank you so much for your heartfelt feedback! We’re truly grateful for your kind words and are so happy to hear you felt cared for and supported by our entire team. Making sure every guest feels comfortable, respected, and confident—especially when it comes to something as personal as glasses—is very important to us. We’ll be sure to recognize Marcus and the team for their dedication. Your appreciation means a lot, and we’re so glad we could be that place for you!

Rated 5 out of 5 stars

Decent deal on exam and glasses made…

Decent deal on exam and glasses made everything simple and convenient

8 June 2026
Stanton Optical - Houston (West Oaks) logo

Reply from Stanton Optical - Houston (West Oaks)

Hello Colin! Thank you for your feedback. We are glad to hear you found everything simple and convenient and were able to take advantage of a good deal. We truly appreciate your support.

Rated 5 out of 5 stars

Very knowledgeable staff

Very knowledgeable staff. Extremely helpful with all my questions. They also have a great selection of glasses to choose from!

28 May 2026
Stanton Optical - Houston (West Oaks) logo

Reply from Stanton Optical - Houston (West Oaks)

Hello Theresa, thank you for your kind feedback! We’re glad to hear our team was knowledgeable and helpful in answering your questions. It’s also great to know you enjoyed our wide selection of frames. We truly appreciate you choosing us!

Rated 5 out of 5 stars

Zainab was amazing.

Zainab was amazing.

28 May 2026
Stanton Optical - Houston (West Oaks) logo

Reply from Stanton Optical - Houston (West Oaks)

Hello Abigail! Thank you for your kind words! We’re so glad to hear Zainab made such a positive impact on your visit. We look forward to seeing you again!

Rated 3 out of 5 stars

Stanton don't seem to care.

First of all nobody contacted me to tell me my glasses were ready. Secondly I tried phoning and they said my glasses had been picked up on the automated line, so that was worrying. Thirdly when I finally got them nobody wanted to make sure they were ok. It was like we got your money and that's it.

18 May 2026
Stanton Optical - Houston (West Oaks) logo

Reply from Stanton Optical - Houston (West Oaks)

Hello Paul. We’re very sorry to hear about your experience and sincerely apologize for the lack of communication regarding your order, the confusion caused by the automated system, and the lack of follow-up when you picked up your glasses. This is not the quality of service we strive to provide. We've escalated this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

Amazing service

Amazing service! Not only can I see now but I also have multiple cute pairs of glasses that go with everything! I'm so happy!

10 April 2026
Rated 3 out of 5 stars

Glasses makes you feel sleepy

When it's like 5pm evening throughout night, during driving, the glasses makes me feel tired and I immediately switched to my previous glasses and had no problem driving. I think something is missing in my glasses.

13 March 2026
Stanton Optical - Houston (West Oaks) logo

Reply from Stanton Optical - Houston (West Oaks)

Hello James. We’re sorry to hear about the concerns you’re experiencing with your glasses, especially while driving. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

took quite awhile w/o any other cust or…

took quite awhile w/o any other cust or clients; Cost for glasses is EXTREMELY EXHORBITANT !!!

20 February 2026
Stanton Optical - Houston (West Oaks) logo

Reply from Stanton Optical - Houston (West Oaks)

Hello Edwin! We’re sorry to hear about your experience and understand your concerns regarding the wait time and pricing. We strive to provide quality products and service, and we’ll take your comments into consideration as we continue to improve.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look