The lady who did all the work checking me in, doing the pre-screening, asking all the questions about my eyes, doing an AMAZING job, SHE made my visit worth coming in.
Company replied
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The lady who did all the work checking me in, doing the pre-screening, asking all the questions about my eyes, doing an AMAZING job, SHE made my visit worth coming in.
Company replied
Patty was excellent with my 8 year old daughter. She was inviting, had my daughter listening because of her approachable tone and friendly aura! We are very happy with our visit to Stanton Optical :)... See more
The guy I worked with is just all the way an awesome, and communicated well with me. You replaced my lenses for me in my glasses for a charge. I can go on and on about how he was just great friendly o... See more
Company replied
The day I went in with my son, it was short staffed so our scheduled time got pushed back, so it was longer than originally expected. However, they were still very helpful and still took the time to f... See more
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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2735 28th St SE, 49512, Grand Rapids, MI, United States

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I went in to get an eye exam and some glasses eye exam went well. I told the lady I was looking for glasses that were progressive lensesThey made a mistake and ordered single vision glasses when I got them I explained to them that’s not what I wanted then they assured me they will fix the problem. Call me back in two weeks later gave me the same pair of glasses and told me they were fixed so I would not recommending anybody coming here and Customer Service
Was bad
Stanton Optical has so many frames to choose from.
I found exactly what I wanted in very little time.
The staff is very helpful and explained charges well.
My glasses were available very quickly.
I will definitely be returning and recommend others to check it out.
Visited twice for my Rx/ exam. My vision is still weaker than my old rx. I cannot see clearly as far down road with the Rx I walked out of Stanton with. I have used my benefits for the year. And now I have to pay entirely out of pocket to go somewhere else to get a rx that is adequate.

Reply from Stanton Optical - Grand Rapids
Stephanie was so helpful, knowledgeable and friendly. She helped us find exactly what we needed and made us feel confident about our choices. She is the whole reason we made our purchase. Also the store has a large selection and we found frames that we really liked and that looked good on me. We had been looking at other stores for quite awhile.
I came in and had an eye exam completed and paid over $400 to get my contacts. And when they arrived, I put them in and could not see, I looked at the prescription box that I had from my previous visited a different optical company, and my prescription was 5.25 the prescription that I received from your facility was 3.25 huge difference. So I had to make another trip. A third trip at this point. Have another eye exam completed in which the results came back and it was a 4 something. So the girl then overwrote it to the prescription that I got from a different company. In order to those to come in, I waited to receive my update when my contacts arrived two weeks went by nowhere. No email nothing so few days later. When I had a chance, I decided to stop in and see if it was there. Sure enough. My prescription was there, so I ended up picking 'em up

Reply from Stanton Optical - Grand Rapids
I showed up at the facility and they were able to get me in right then. Professional and efficient! My glasses were made in 20 minutes. I will definitely be returning!

Reply from Stanton Optical - Grand Rapids
The day I went in with my son, it was short staffed so our scheduled time got pushed back, so it was longer than originally expected. However, they were still very helpful and still took the time to fully explain the whole process and were very friendly. We will come back to this location for other family members for sure.

Reply from Stanton Optical - Grand Rapids
Everyone was very nice. Treated me quick and gave me the best deal for my bucks.

Reply from Stanton Optical - Grand Rapids
The guy I worked with is just all the way an awesome, and communicated well with me. You replaced my lenses for me in my glasses for a charge. I can go on and on about how he was just great friendly overall just was a decent person I’ll definitely be bringing me and my family back for more business there.

Reply from Stanton Optical - Grand Rapids
Great experience. Will go there for any future family eye needs. I love how quick and effortless the visit was… After the eye exam, 45mins and my daughter had her new prescription glasses ready to go.

Reply from Stanton Optical - Grand Rapids

Reply from Stanton Optical - Grand Rapids
Some serious testing flaws. My prescription was wrong twice (until now) and its still not fixed.
Also the lenses are loose and didn’t fit well in the frame.
Overall a fairly poor experience on the testing and quality front.

Reply from Stanton Optical - Grand Rapids
Twice my lens were not my expectation and Sara was not as hospitable

Reply from Stanton Optical - Grand Rapids
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