Stanton Optical - Dallas (Oak Cliff) Reviews 

35
TrustScore 3.5 out of 5

3.6

655 W Illinois Ave, #1090, 75224 Dallas, TX, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

"Izzy" was awesome and assisted me in making the contact lenses I required more affordable. She was courteous, friendly and very customer service oriented, which is what I look for in those I choose... See more

Company replied

Rated 5 out of 5 stars

I got a new prescription on Thursday. We called Stanton on Friday to see about getting it filled and got an appointment on Saturday. We got there, found two pair of frames I liked, and they were able... See more

Company replied

Rated 5 out of 5 stars

My first time experiencing with Stanton Optical was a great experience. The person staff that helped me her name is Tomasa, she was very Respectful,helpful,and very nice friendly person. I would rec... See more

Company replied

Rated 1 out of 5 stars

You need management on property. Lack of professionalism and products without,visible prices . All products without visible pricing, conveniently the highest products in the store. My prescription... See more

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 655 W Illinois Ave, #1090, 75224, Dallas, TX, United States

  • 4698710738
Promotion box for Stanton Optical - Dallas (Oak Cliff)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3.6

Average

TrustScore 3.5 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(35)

16,215 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service.

Great service.. especially by Tomasa

12 August 2026
Stanton Optical - Dallas (Oak Cliff) logo

Reply from Stanton Optical - Dallas (Oak Cliff)

Hello Javier, We’re thrilled Tomasa provided such great service and made your experience a positive one. We truly appreciate your support!

Rated 5 out of 5 stars

Fantastic job !!!

27 July 2026
Stanton Optical - Dallas (Oak Cliff) logo

Reply from Stanton Optical - Dallas (Oak Cliff)

Hi Ann! We're thrilled to hear you had a fantastic experience with our team. We truly appreciate your kind words and look forward to serving you again!

Rated 5 out of 5 stars

I see you

I went in for an eye exam and came out with glasses. I didn’t expect that at all so I’m glad I went in. The staff was great and very friendly! I recommend Stanton Optical.

25 July 2026
Stanton Optical - Dallas (Oak Cliff) logo

Reply from Stanton Optical - Dallas (Oak Cliff)

Hello Ana! We're glad our team provided a friendly and positive experience and helped you find glasses you love. We appreciate your recommendation and look forward to assisting you again!

Rated 5 out of 5 stars

Zoey was great experience was wonderful…

Zoey was great experience was wonderful 👍

25 July 2026
Stanton Optical - Dallas (Oak Cliff) logo

Reply from Stanton Optical - Dallas (Oak Cliff)

Hello Adam, Thank you for your wonderful review! We're glad to hear Zoey provided a great experience and made your visit enjoyable. We truly appreciate your kind words and will be sure to share your feedback with her!

Rated 5 out of 5 stars

Bought Glasses

My first time experiencing with Stanton Optical was a great experience. The person staff that helped me her name is Tomasa, she was very Respectful,helpful,and very nice friendly person. I would recommend her to anyone who goes to Stanton Optical.

18 July 2026
Stanton Optical - Dallas (Oak Cliff) logo

Reply from Stanton Optical - Dallas (Oak Cliff)

Hi Cynthia. Thank you for your wonderful review! We're thrilled to hear that your first experience with Stanton Optical was a great one. We'll be sure to share your kind words with Tomasa. Her respectful, helpful, and friendly service is exactly the experience we strive to provide. We appreciate your recommendation and look forward to seeing you again soon! 😊👓

Rated 5 out of 5 stars

God service

God service

14 July 2026
Stanton Optical - Dallas (Oak Cliff) logo

Reply from Stanton Optical - Dallas (Oak Cliff)

Hello Julio, Thank you for your feedback! We're glad to hear you had a good experience and appreciate your support. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Tomasa was wonderful and very…

Tomasa was wonderful and very professional made my experience so easy and great … Highly recommend

11 July 2026
Unprompted review
Stanton Optical - Dallas (Oak Cliff) logo

Reply from Stanton Optical - Dallas (Oak Cliff)

Hello Thomsha, Thank you for your wonderful review! We're so glad to hear Tomasa provided professional and caring service and made your experience easy and enjoyable. We'll be sure to share your kind words with her. We truly appreciate your recommendation and look forward to seeing you again!

Rated 5 out of 5 stars

Awesome workers very helpful and not…

Awesome workers very helpful and not long time to wait

4 July 2026
Stanton Optical - Dallas (Oak Cliff) logo

Reply from Stanton Optical - Dallas (Oak Cliff)

Hi Santos. Thank you for your review! We're glad to hear our team was helpful and provided a quick, efficient experience. We appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

Took almost two months to receive my…

Took almost two months to receive my glasses

21 May 2026
Stanton Optical - Dallas (Oak Cliff) logo

Reply from Stanton Optical - Dallas (Oak Cliff)

Hello Ruben. We sincerely apologize for the extended delay in receiving your glasses and understand how frustrating it is to wait nearly two months for your eyewear. This is not the level of service we strive to provide. Your feedback is valuable to us and will be taken into consideration as we work to improve turnaround times, communication, and the overall customer experience.

Rated 5 out of 5 stars
Stanton Optical - Dallas (Oak Cliff) logo

Reply from Stanton Optical - Dallas (Oak Cliff)

Hello! Thank you for your kind words. We are glad to hear our team was nice and helpful and that you had a positive experience with us. We truly appreciate your support.

Rated 1 out of 5 stars

Bait & Switch

Bait & Switch - 2 for $79 never mentioned. Things were added to my glasses that I did not request and was not informed of. Overcharged - many emails to corporate get passed to local branch. Waiting for over 2 weeks for a resolution. I spent almost $400 for eye exam/contact lenses exam and ONE pair of glasses. NEVER AGAIN

***The response saying they've escalated the claim is also a bunch of BS. It had already been escalated and after several emails explaining I could not be reached by phone between the hours of 8-4:30 I still continued to receive phone calls asking me to call back.
Resolve the situation, refund the money you basically stole from me and don't use the same canned answers you leave on all of the negative reviews.

I still have not heard back from them

19 May 2026
Stanton Optical - Dallas (Oak Cliff) logo

Reply from Stanton Optical - Dallas (Oak Cliff)

Hello Kathleen. We sincerely apologize for the frustration and disappointment you experienced. We understand your concerns regarding pricing, the products and services included in your purchase, and the delay in receiving a resolution. We also apologize for the lack of timely follow-up regarding your concerns. This falls short of the level of service and care we are committed to providing. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Working with Stanton Optical was a…

Working with Stanton Optical was a great experience. They were very helpful with the step by step process including financing options. I love all my new glasses.

28 May 2026
Stanton Optical - Dallas (Oak Cliff) logo

Reply from Stanton Optical - Dallas (Oak Cliff)

Hello Quinn, Thank you so much for your kind feedback! We’re really glad to hear you had a great experience and that our team was able to guide you through the process and financing options. It’s wonderful to know you’re loving your new glasses. We truly appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars
Stanton Optical - Dallas (Oak Cliff) logo

Reply from Stanton Optical - Dallas (Oak Cliff)

Hello Evelyn, Thank you for your feedback! We’re glad to hear our staff was friendly and helpful. We truly appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

"Izzy" and "Ateeb"

"Izzy" was awesome and assisted me in making the contact lenses I required more affordable. She was courteous, friendly and very customer service oriented, which is what I look for in those I choose to do business with. Thanks Izzy!
I do have to mention, that I was shocked and disappointed in the "lay off" of Ateeb, the previous manager at that store, who provided me with exceptional customer care and service, with the purchase of my glasses. He was my "go to" guy for all my vision needs, until his lay off.....

27 May 2026
Stanton Optical - Dallas (Oak Cliff) logo

Reply from Stanton Optical - Dallas (Oak Cliff)

Hello Elln! We’re glad Izzy was able to help and that you had a positive experience with her service. We also appreciate you sharing your past experience with our team. Your feedback is valued, and we hope to continue providing you with great care going forward.

Rated 1 out of 5 stars

Too expensive

Too expensive. I recommend America's Best. You'll pay 4 times less for a pair of glasses

23 May 2026
Stanton Optical - Dallas (Oak Cliff) logo

Reply from Stanton Optical - Dallas (Oak Cliff)

Hello Enrique. We’re sorry to hear about your experience and that our pricing did not meet your expectations. Please know that pricing can vary depending on your prescription, product selection, and any additional add-ons. We appreciate you taking the time to share your feedback as it helps us continue evaluating and improving the value we provide to our customers.

Rated 1 out of 5 stars

Horrible i was told when making my…

Horrible i was told when making my appointment for contact lens I would be given a trial pair and when I went in they told that they do not do that

30 April 2026
Stanton Optical - Dallas (Oak Cliff) logo

Reply from Stanton Optical - Dallas (Oak Cliff)

Hello Andrew. We're sorry to hear about your experience and any confusion regarding the contact lens trial. That's not the level of service we strive to provide and we've escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 1 out of 5 stars

Bad prescription

Bad bifocal prescription

15 May 2026
Stanton Optical - Dallas (Oak Cliff) logo

Reply from Stanton Optical - Dallas (Oak Cliff)

Hello Mark. We’re very sorry to hear about your experience and sincerely apologize that your bifocal prescription did not provide the vision clarity you expected. Thank you for the opportunity to make things right with a replacement, and we hope to have the opportunity to provide a better experience in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look