Stanton Optical - Augusta Reviews 

166
•
TrustScore 4 out of 5

4.1

3899 Washington Rd, 30907 Augusta, GA, US

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Rated 5 out of 5 stars

Georgia was absolutely amazing! Made sure I was happy with my purchase by going above and beyond in her customer care and support. She provided great service and is very pleasant.

Rated 5 out of 5 stars

Because of my cataract surgery some years ago, they weren't able to complete my eye exam, but they did not charge me for what they did do and sent me to someone who could do a complete exam for me.... See more

Rated 5 out of 5 stars

It was okay but when I came in they didn't ask for my insurance card which was a red flag to me like tha price was gonna be a price regardless 🤔. Then after I showed proof of my insurance my glasses... See more

Rated 1 out of 5 stars

The eye exam some of the equipment wasn’t working properly. I’m not happy with the eyeglasses that I got and when I went in to explain to them what was going on they told me that I would have to learn... See more

Company replied


Company details

  1. Optometrist
  2. also in
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Augusta

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.1

Great

TrustScore 4 out of 5

166 reviews

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4.1

All reviews

(166)

19,895 reviews in the last 12 months

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Rated 5 out of 5 stars

It was great

It was great. Check in was fast. Exam was good. Communication was great. Glasses came in quick.

19 March 2026
Rated 1 out of 5 stars

Not happy with the quality of the…

Not happy with the quality of the product here. Price should be an indicator. However, most people seem satisfied as their volume would indicate.Used them last year and it was just ok. This time my eyes improved over the last year yet I cant see as good so eye exam must be wrong. I need progressive lenses and these just don't work. They are cheap plastic even though I upgraded the lenses. They constantly stay smeared and never become clean and clear. Glare is horrible. I was rushed into picking a second pair of frames that are metal and really cheap and ugly. They rattle. Neither pair perform as they should. I believe prescription is wrong. Buyers should look elsewhere. So sad....

7 March 2026
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Reply from Stanton Optical - Augusta

Hello Lexi. We’re sorry to hear about your concerns regarding the quality of the glasses and your prescription. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 1 out of 5 stars

Horrible service

Horrible service, didn't do the paperwork to the DMV that I asked about even before making my appointment, then lost my paperwork and said they couldn't send it because I didn't sign my part which I did on my paperwork I filled out, they emailed me paperwork they printed off and filled out, took over a week and every time I called, the response I got was it takes 24-48 hours for paperwork yeah it took a week and a day and still didn't do it correctly. I called to speak to a manager and they left me on hold for over 30 mins then transferred me to customer service somewhere else who said they could only take a message and it would take 24-48 hours, plus you don't see an eye doctor in person you see one on TV which this is not told to you when you call.

11 March 2026
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Reply from Stanton Optical - Augusta

Hello Holly, we’re very sorry to hear about the issues you experienced with your paperwork and the delays in getting it completed correctly. We understand how frustrating it must have been to follow up multiple times and not receive timely or accurate assistance. Please know that all prescriptions are reviewed and signed by licensed doctors. Thank you for bringing this to our attention. We’ll be escalating this internally to ensure it’s thoroughly reviewed. Your feedback is truly appreciated.

Rated 5 out of 5 stars

Everything was great

Everything was great

13 March 2026
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Reply from Stanton Optical - Augusta

Hello Angela! Thank you for your feedback! We’re glad everything went great and look forward to serving you again!

Rated 5 out of 5 stars

Friendly customer service

Friendly customer service. Answer all my questions

24 February 2026
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Reply from Stanton Optical - Augusta

Hello Darren! We’re glad our team was friendly and able to answer all your questions. We look forward to serving you again!

Rated 4 out of 5 stars

I was well received by all the staff…

I was well received by all the staff from the very beginning. The amount of frames to choose from was very impressive. Price wise they didn't have a lot of cheap frames especially sunglasses which were quite expensive. That is why I gave 4 and not 5 stars. I did have a wait time but the lady gave me a discount because of it. The 2 pairs that I bought came out perfect for me with feel and prescription.

12 March 2026
Rated 3 out of 5 stars

Everyone was nice

Everyone was nice. However, the signs are misleading and the buy one get one free frames weren't the prices lusted. Since the signs were literally everywhere, in every case of frames, one would assume that it applied to all of the frames. The frames I chose were both almost $500 each. I never saw any frames for the prices listed.

21 February 2026
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Reply from Stanton Optical - Augusta

Hello Sabrina. We're glad to hear our team was nice during your visit, but we're sorry for any confusion regarding our pricing and promotions. Please know that pricing can vary depending on your prescription, product selection, and any additional add-ons. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 1 out of 5 stars

Bad experience.My wife and I asked for the buy one…

My wife and I asked for the buy one pair get second one free like we’ve always gotten and we only received one pair a piece. Not sure if we will ever return. Stanton doesn’t have the quality in service anymore.

10 March 2026
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Reply from Stanton Optical - Augusta

Hello David. We're sorry to hear about the confusion regarding the promotion and that your experience did not meet your expectations. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Excellent job thank you

Fast service excellent customer service 💯

20 February 2026
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Reply from Stanton Optical - Augusta

Hello Maurice! We’re thrilled to hear you enjoyed our fast service and excellent customer care. We appreciate your feedback!

Rated 5 out of 5 stars

10/10

Fast , Affordable, & So Many Frames To Chose From

9 March 2026
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Reply from Stanton Optical - Augusta

Hello Courtney! We’re glad you enjoyed our fast service, affordable options, and wide selection of frames. We appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Great customer service

Great customer service. Great selection of glasses. Fast, easy and affordable!

6 March 2026
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Reply from Stanton Optical - Augusta

Hello Mordecai! We’re so glad you enjoyed our selection and found the process fast, easy, and affordable. We appreciate your support!

Rated 4 out of 5 stars

Great service and wonderful prices

Great service and wonderful prices

4 March 2026
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Reply from Stanton Optical - Augusta

Hello Frank, Thank you for your review! We’re glad to hear you enjoyed the great service and wonderful prices. We truly appreciate your feedback!

Rated 5 out of 5 stars

perfect

everybody in there was nice and opened each conversation with a smile. nobody messed around they understood in and out without a moments hesitation. best part, amongst every pair of glasses Ive owned these ones let me see fully without any blur, other companies do so many dang tests they ruin my prescription in the long one but 3 tests and then 3 tests per eye for the exam and they got my prescription perfect.

2 March 2026
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Reply from Stanton Optical - Augusta

Hello Kadin! We’re thrilled to hear our team provided friendly, efficient service and that your glasses prescription came out perfectly. It means a lot to know you left seeing clearly and satisfied with your experience!

Rated 5 out of 5 stars

They were very professional and…

They were very professional and explained that they was sorry for the wait and got me in right away . I will truly recommend

28 February 2026
Stanton Optical - Augusta logo

Reply from Stanton Optical - Augusta

Hello Victoria, Thank you for sharing! We’re glad our team was professional, addressed the wait, and got you in promptly. We truly appreciate your recommendation!

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