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Stan Ray® Reviews 92

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TrustScore 3 out of 5

3.1

Clothing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the quality of the products, often describing them as well-constructed and durable. Many also highlight positive interactions with customer service, noting quick resolutions and helpful responses when issues arise. Reviewers frequently praise the fast delivery service and the overall ease of the ordering process. However, some people were dissatisfied with the ordering and delivery process, reporting unfulfilled orders, missing items, and significant delays in shipping without communication. There are also instances where consumers received faulty products or experienced inconsistencies in sizing and quality, with some items not meeting expectations or falling apart after minimal use.

What people talk about most

Product

Consumers find product quality and consistency to be ambiguous. While many reviewers praise the top quality,... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praise the products, describing them as top... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers report negative experiences,... See more

Order

Reviewers highlight negative aspects of order. Many customers report issues with items not being delivered or... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise fast delivery, with some... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The garment itself is as good as ever with Stan Ray, however I’ve found that sizing/fit differs greatly. I’ve got jackets and shirts in the same size but the fit is miles apart. The shirts always se... See more

Rated 4 out of 5 stars

We got some of the best customer service I’ve experienced in a long while from Jack!!Hopefully we will be able to make a purchase soon!

Company replied

Rated 4 out of 5 stars

Usually good quality clothes. Have gotten shorts once that were a bit smaller than the indicated size.

Rated 2 out of 5 stars

How is it possible that a size 32 pant I bought in Nordstrom fit like a size 29? And then another size 32 pant I bought from your website fit like a size 33? Not to mention it having a finger-sized ho... See more

Company details

  1. Clothing Store

Written by the company

Stan Ray is an American workwear brand rooted in durability, functionality, and timeless style. Established in 1972 in Texas, Stan Ray was born out of the need for hard-wearing clothes that could stand up to the demands of labor-intensive jobs. Specializing in military-inspired utility and painter pants, the brand quickly became known for its high-quality materials and craftsmanship, making it a staple in both the workwear and fashion scenes. While maintaining a dedication to American manufacturing and ethical production, Stan Ray has expanded its influence from job sites to streetwear circles worldwide. With designs that blend practicality with effortless style, Stan Ray garments cater to those who value authenticity, comfort, and rugged aesthetics. From sturdy canvas pants to minimalist jackets, every piece carries the brand’s legacy of durability and unpretentious style, offering a blend of function and fashion that has become iconic among workwear enthusiasts and style-conscious individuals alike.

Contact info

3.1

Average

TrustScore 3 out of 5

92 reviews

5-star
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1-star

Replied to 6% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

First order in my life and probably…

First order in my life and probably last. It has been two weeks and still has not been shipped and I am not getting any reply from them to my emails. The thing looks bad, even though the brand style is very nice, but I could not enjoy the purchase and the trust has gone down to a hole…

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, well constructed, good quality, super comfortable and still functional. Highly recommend for daily wear and workwear

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Top Notch Garments

Super quality garments from socks to jackets to hoodies. And their customer service has always been top notch, if ever there are any issues, they are resolved very quickly.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Stan Ray is great and trustworthy.

I'm so glad to have found Stan Ray's website that I randomly stumbled across while looking for work inspired clothing, I'm surprised they are not more popular, they have some really great products of which I own nearly one of each now and keep on building my wardrobe through their brand.

Stan Ray's customer service has been excellent, I had to make returns due making sizing errors (my fault) and they have come through every time.

14 January 2026
Unprompted review
Rated 1 out of 5 stars

So disappointed

So disappointed! Ordered a shirt for my boyfriend’s Christmas present that arrived faulty. I’ve emailed twice, and messaged Stan Ray on instagram to raise the issue and had no response at all! Absolutely terrible customer service!!

29 December 2025
Unprompted review
Rated 1 out of 5 stars

VERY BAD EXPERIENCE

VERY BAD EXPERIENCE , NO CONFIÉN EN ESTA EMPRESA , el envío nunca llegó aunque ellos se inventan que lo has devuelto .VERY BAD EXPERIENCE. DO NOT TRUST THIS COMPANY. The shipment never arrived, even though they claim it was returned. BEWARE BECAUSE THEY WORK VERY POORLY.

21 December 2025
Unprompted review
Rated 1 out of 5 stars

Package still not arrived

Received a shipment email on November 28th. Fast forward to December 18th, no package, no explanation, no response. Impressive how much effort went into Christmas marketing while customers are left wondering if their orders even exist for Christmas. Great job Stan Ray keep up the good work 👍🏻

18 December 2025
Unprompted review

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