The process of buying and installing the Stannah Stairlift was pleasant and effortless. I was contacted very quickly after I made an inital inquiry, was able to set up a date a fair amount in the fut... See more
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Review summary
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Joe Walters was our go-to person, and he was a ten in our books! He was not only well versed and knowledgeable about the product, but helpful in guiding us in just what was the best option for our nee... See more
From start to finish the project went very well. Paul, the sales rep was very knowledgeable, detailed and honest. Greg, the technician who installed the chairlift was very professional and paid atte... See more
Your sales associate, Paul was very knowledgeable & professional about the Stannah company. He answered all our questions about the chair-lift system & was very helpful. The installer, Carl was also... See more
Company details
Written by the company
Stannah Stairlifts is a trusted name in home accessibility, providing high-quality stairlift solutions that help people stay safe, independent, and comfortable in the homes they love. As part of a global, family-owned company with over 150 years of engineering experience, Stannah recently celebrated 50 years in stairlift manufacturing—a milestone that reflects its deep commitment to innovation and reliability. To date, Stannah has produced over 1 million stairlifts worldwide. Operating in the U.S. for over two decades, Stannah offers a full range of stairlifts for straight, curved, and outdoor staircases, all designed with comfort, safety, and usability in mind. Customers can choose from new, rental, or reconditioned models, along with financing options to fit a variety of budgets. Every stairlift is installed by trained professionals and backed by local service and support. With regional offices and a strong network of certified dealers, Stannah provides personalized, local service across the country. The company has earned widespread recognition, including thousands of positive reviews on Trustpilot and the Consumer Affairs Buyer’s Choice Award for customer service. By combining decades of experience with a customer-first approach, Stannah Stairlifts continues to be a leading choice for families seeking reliable stairlift solutions in North America.
Helping you stay in the home you love
Written by the company
- Achieve total independence at home with Stannah
- With craftsmanship backed by generations of experience, 1 million happy stairlift owners worldwide, and award winning customer service, Stannah is a name you can trust to maintain freedom and independence at home.
7-day Money Back Guarantee
Your satisfaction is guaranteed. Up to 100% money back guarantee within seven days of installation.
Within seven days of installation, if you are not completely satisfied with your stairlift, we will arrange to remove
it and, depending on the model, you may receive up to 100% refund of your payment.
Contact info
4.8
Excellent
1K reviews
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Rich the salesman was excellent as was…
Rich the salesman was excellent as was the product and installation!
9 March 2026
Your serviceman came on time and fixed…
Your serviceman came on time and fixed the problem. He checked everything by taking it apart. Made sure it was working properly before he left. He was very professional and friendly.
2 March 2026
They help me to go up and down the …
They help me to go up and down the Easy to operate. comfortable
9 March 2026
We had a great experience with Stannah
We had a great experience with Stannah. It was easy to schedule an appointment and their pricing was fair. Once we made a decision, they scheduled the install very quickly and we had no issues with the delivery and installation. I also love that they are a family-run business.
2 March 2026
Both guys were very pleasant and…
Both guys were very pleasant and professional in their work. They explained everything. The remote may have some issues because of radio interference. It’s something we have to keep an eye on
5 March 2026
The measurements and installation were…
The measurements and installation were absolutely perfect. The tech that installed it was professional and friendly. He explained how the chair worked by demonstrating it first and then having us try it. We love it!
6 March 2026
Good product, great installation
The sales person was thorough in his presentation, and the installer found a way to channel the electric that did not require any kind of wire mold or new electrical box. He also stayed after the installation to demonstrate its operation. We never felt rushed or under pressure from either. The cost was reasonable and the installation was only a few days after making a down payment.
6 March 2026
An error was made and it was corrected…
An error was made and it was corrected immediately
28 January 2026
We could not be happier
We could not be happier
Installer was professional....cordial.....and made sure we knew how to operate the lift ..before he would leave our home...
He's a 10/10
This lift is one of the best decisions we have ever made
Our two extra bedrooms ...
siting room and bathroom have not been used in three years until now ......
It's like our home has doubled in size. 10/10
I should mention that the salesman deserves that 10/10
also!!!!!
Patricia and. Tom. Dempsey
4 March 2026
Excellent installation and function
I ordered a curved stairlift so it had to be custom made. It was delivered on time and installation was excellent. I have been using it for a week and so far everything works as advertised. i also appreciated that I could choose the color of the rail to fit in with my wooden staircase.
3 March 2026
Shaun was helpful in helping us decide…
Shaun was helpful in helping us decide what was needed for my Dad's condition. Jeff did a great install job.
23 February 2026
Very good improvement to our home giving easy access to the basement!b
The installer rescheduled 3 days earlier than originally scheduled,, and completed the job in 3 hours. The electrical wires were moved and tied down professionally to power the unit, and both of us were led to use the unit up and down before the installer departed. We are waiting to receive the instruction manual by mail replacing the one destroyed by water on a countertop. We are very pleased with our purchase.
28 February 2026
I bought my Shannah stair lift because…
I bought my Shannah stair lift because of a back injury and because I’m getting older. Joe came out in record time to measure my narrow staircase and to explain all the details. The installation was done quickly and with great respect for my home. He also made sure I knew exactly how to operate my stairlift.
This has been a Godsend. I was finally able to sleep in my own bed instead of the couch. It works beautifully, turns at the top so I step off right on to the floor of the hallway. I step off right on the first floor. The controls are easy to use and understand. I am very happy and satisfied with the stairlift from Stannah!
27 February 2026
our experience
Paul came to the house to tell us about the lift. He answered all our questions and was very knowledgeable about the stairlift.
When the gentleman came to install the lift he was very professional putting in the lift and explaining everything about the lift to us. I would highly recommend this lift and company to anyone needing a stairlift. Thank you
Helene Callaluca
27 February 2026
Greg was very professional.on time,neat…
Greg was very professional.on time,neat and explained everything so us older folks understood the workings of both lifts.Great company to do business with .
26 February 2026
Price and timing was as Stannah…
Price and timing was as Stannah INDICATED AND WAS INSTALLED IN A TIMELY MANNER i AM VERY PLEASED WITH HOW THE STAIRLIFT IS OPERATING AND IS MAKING LIFE A LOT EASYER FOR MY WIFE.
20 February 2026
Very professional installation
Very professional installation. High quality components. Very happy with it all.
19 February 2026
Compassionate and caring!
Joe Walters was our go-to person, and he was a ten in our books! He was not only well versed and knowledgeable about the product, but helpful in guiding us in just what was the best option for our needs. He worked with us to get these lifts installed in as timely a manner as possible, which proved to be a God send to my brother who recently lost the use of both his legs, and for his wife battling cancer along with recovering from her open heart surgery. You have made such a difference in their lives. Thank you so much!
24 February 2026
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