The process of buying and installing the Stannah Stairlift was pleasant and effortless. I was contacted very quickly after I made an inital inquiry, was able to set up a date a fair amount in the fut... See more
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Joe Walters was our go-to person, and he was a ten in our books! He was not only well versed and knowledgeable about the product, but helpful in guiding us in just what was the best option for our nee... See more
From start to finish the project went very well. Paul, the sales rep was very knowledgeable, detailed and honest. Greg, the technician who installed the chairlift was very professional and paid atte... See more
Your sales associate, Paul was very knowledgeable & professional about the Stannah company. He answered all our questions about the chair-lift system & was very helpful. The installer, Carl was also... See more
Company details
Written by the company
Stannah Stairlifts is a trusted name in home accessibility, providing high-quality stairlift solutions that help people stay safe, independent, and comfortable in the homes they love. As part of a global, family-owned company with over 150 years of engineering experience, Stannah recently celebrated 50 years in stairlift manufacturing—a milestone that reflects its deep commitment to innovation and reliability. To date, Stannah has produced over 1 million stairlifts worldwide. Operating in the U.S. for over two decades, Stannah offers a full range of stairlifts for straight, curved, and outdoor staircases, all designed with comfort, safety, and usability in mind. Customers can choose from new, rental, or reconditioned models, along with financing options to fit a variety of budgets. Every stairlift is installed by trained professionals and backed by local service and support. With regional offices and a strong network of certified dealers, Stannah provides personalized, local service across the country. The company has earned widespread recognition, including thousands of positive reviews on Trustpilot and the Consumer Affairs Buyer’s Choice Award for customer service. By combining decades of experience with a customer-first approach, Stannah Stairlifts continues to be a leading choice for families seeking reliable stairlift solutions in North America.
Helping you stay in the home you love
Written by the company
- Achieve total independence at home with Stannah
- With craftsmanship backed by generations of experience, 1 million happy stairlift owners worldwide, and award winning customer service, Stannah is a name you can trust to maintain freedom and independence at home.
7-day Money Back Guarantee
Your satisfaction is guaranteed. Up to 100% money back guarantee within seven days of installation.
Within seven days of installation, if you are not completely satisfied with your stairlift, we will arrange to remove
it and, depending on the model, you may receive up to 100% refund of your payment.
Contact info
4.8
Excellent
1K reviews
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Easy with no problems at all!
4 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The installer was great
The installer was on time and prompt in installing the stair lift. He was excellent in explaining the stair lift controls and took time to give a good tutorial to the primary user. The stair lift looks god, operates very smoothly, and is very quiet.
The only downside is that the selling agent did not provide the form for us to apply for the tax rebate on this needed piece of healt equipment (and we are still waiting).
10 June 2026
Reply from Stannah Stairlifts USA
Thank you for your review and for sharing your experience. We are delighted to hear that your installer was punctual, professional, and took the time to ensure the primary user felt comfortable operating the stairlift. It's also wonderful to know that you are pleased with its appearance, smooth operation, and quiet performance.
We appreciate your feedback regarding the tax rebate documentation. Our Customer Service Team has been notified, and the requested paperwork will be mailed to you. Please expect to receive it within 5–7 business days.
Thank you for choosing Stannah.
Just had the stair lift installed
Just had the stair lift installed. It is what I expected. I got the powered swivel and powered foot rest, did not expect how necessary they are.
Working Well.
Peter
6/18/2026
2 June 2026
Everything was perfect from start to
Everything was perfect from start to
finish....neat, organized and professional.
Just anxiousllly awaiting the second
one which is curved. Please hurry?!
3 June 2026
The technician that installed the…
The technician that installed the stairlift did an excellent job of explaining how the mechanism worked. Safety was paramount. My wife for whom the stairlift is for is very happy.
1 June 2026
One week old.
One week old.. So far, so good. Installation by Leo VG, sales by Kevin also went very well. How about seeking us out in a month or two? We will be happy to respond further.
6 June 2026
Bittell
Excellent installation and the willingness of the company to work with us financially
29 May 2026
Perfection!
Our Stannah stairlifts are just great! And the service is/was perfection! From the sales people to the installers to the staff at headquarters, we were treated with professionalism, respect, warmth and good humor. We highly recommend this company, without reservation!
29 May 2026
Absolutely perfect installation
Absolutely perfect installation. stress free and fast. and the chairlift functions perfectly
13 May 2026
Unprompted review
Installers were great
Installers were great. In and out in 2.5 hours. Explained everything and gave an excellent tutorial. Thank you.
2 June 2026
The stairlift is good quality and very easy to use …
The stairlift is good quality and very easy to use. The sale and installation people are Very professional and pleasant to work with.
22 May 2026
The installation by James M went…
The installation by James M went smoothly. He was very friendly and went over all of our questions. We are very pleased with our purchase.
29 May 2026
Quality and professional employees
Paul was a very nice gentleman who stated the facts not a salesman Leo was an excellent installer who knew exactly how to get his job done more than efficiently. Life is difficult when you get older sooner than you expected and have difficulty with things once taken for granted of It is a pleasure sleeping back in bed and not a chair in the family room I also liked that it is still a family business My husband is still in a 70 year old family business that he is also proud to be a part of I get it
27 May 2026
Amazing service …
Kris Singh did an amazing job with the installation. He explained how to use the machine and how to troubleshoot.Great service !!!
22 May 2026
The fact that there was a showroom that…
The fact that there was a showroom that I was able to try out the chair not going into it blind
Installers specifically Will was excellent explained everything
Kevin my sales person was excellent pleasant friendly and not a pushy salesman
I would highly recommend your company and just hope the experience I had will be the same with service
Joann Harden
22 May 2026
Patient, Professional and Pleasant Technician
Had difficulty with my Moms stair lift and made an appointment for a service call and received a call back in a few hours to learn a technician would arrive within 3 hrs which he did! Happily it was a tech that serviced the chair 3 years ago and he (Kris) was familiar with past services and immediately diagnosed the issue, replaced the needed parts and it was completed. Happy Mom and no stress. Appreciate the timely response and professional service.
28 May 2026
Unprompted review
Installation was really quick
21 May 2026
Prompt scheduling
Prompt scheduling
The truck was not marked as we live in an HOA and did not want to go through board approval process
Driver was neat and clean, got started promptly and done in 4-5 hours
Extremely neat and clean on completion and thourgh on operation of lift
21 May 2026
Perfect duo
Jamie Smith was my sales representative. He was very informative and pleasant to talk to. He listened to my concerns and answered them promptly. Kevin O'Brian was my installer. He was great. Took his time to make sure I understood how to work the lift. I would recommend this company for sure.
20 May 2026
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