The office staff are amazing and very helpful, but the management and engineers who attend the site are a different matter. We received misleading information about the call-out price and whether w... See more
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Just had our analogue alarm system upgraded to digital. The engineer turned up on time and was very polite, organised and efficient. We have been customers of BWS security for well over twenty five... See more
Just to confirm that Glen was here this morning and has sorted the problems out. I have to say that he was most impressive and knowledgeable and gave me huge confidence that he knew his stuff, Pleas... See more
Company replied
Ok for initial fitting but non-existent ongoing support. I have been contacting them for over six-months to get my CCTV back up and running and I am constantly ignored.
3.4
Average
24 reviews
Hasn’t replied to negative reviews
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Alarm problem
After having a problem with our alarm we received very quick and efficient service.
2 February 2021
Unprompted review
Reply from Standfast Security
I am pleased that we provided the quick and efficient response to the problems you were having with your alarm. Your 5 * review is a a great reflection on our service team. Thank you.
Kind Regards
Lisa Home, Service Manager
Stand-Fast Alarms
First Class service
27 January 2021
Unprompted review
Reply from Standfast Security
Thank you Andrew for taking the time to post a 5* review, we are pleased to hear that you feel that we continue to provide a first class service
Kind regards Lisa Home
Service Manager Stand-Fast Alarms
30 years and still loving Standfast!
We have been with Standfast security for over 30 years, seeing the company hand down from father to son. They have always been attentive, on the ball and faultless in providing swift efficient service at all times.
10/10 every time.
14 January 2021
Unprompted review
Reply from Standfast Security
Thank you for taking the time to write such a great 5 star review, your comments are very much appreciated. As a long established local company we are pleased to hear that our team continues to provide the best possible service and attentiveness and we look forward to providing the same for many years to come.
Kind regards Lisa Home Service Manager.
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