The customer service at Stan Store is outstanding. When I first signed up, there were so many things I didn't understand, and Stan's team helped me out with patience. They replied extremely fast, ofte... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing app and truly fantastic customer experience. I spoke with Charlie and Sidney in the support team, they answered so quickly and were so helpful with sorting a payout issue I had due to a change... See more
Company replied
Stan has been solid for my business since I started using it. Although there have been some glitches in some products and pages on the user's end, everything has been smooth. I would be happy if... See more
Company replied
James was honestly amazing. I reached out because I’d accidentally initiated a cash out and was a bit stressed about it, but he handled everything so smoothly from start to finish. He was really frie... See more
Company replied
Company details
Written by the company
Stan is the ‘Shopify for Content Creators’, empowering anyone to make a living working for themselves on the internet. We're not just a link in bio site, with our all-in-one store you'll have the ability to sell digital products, offer group and coaching calls, sell recurring memberships and much more! Everyday, thousands of the Internet's biggest Creators, use Stan to build their "all-in-one" Creator Store and run their Creator Business so that they can work for themselves, doing what they love.
Contact info
United States
- friends@stanwith.me
- stan.store
4.8
Excellent
2K reviews
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arissa was God sent after days of…
Arissa was God sent after days of trying to figure out some technical issues with my account she figured it out and stuck with me till the end and I was able to get all the information I needed.
31 March 2026
Unprompted review
Reply from Stan
Hi Lizbeth, I'm SO happy to hear everything got sorted and that Arissa was able to help get everything resolved - she's a treasure to our team! Thanks so much for sharing 💜
Charlie was super responsive
Charlie was super responsive, replying almost immediately to my follow up email and was also very friendly and personable. Much to my relief Charlie resolved my account access issue and I was able to get back to building my store. Couldn’t be happier with the support received.
29 March 2026
Unprompted review
Reply from Stan
Hi Jessica, this is amazing to hear — thank you so much for sharing 💜 I’ll make sure Charlie sees your kind words! It's great to hear that he could jump in quickly and get you back to building.
super helpful and kind
super helpful and kind, very competent, they helped me and solved the problem immediately!!!
30 March 2026
Unprompted review
Reply from Stan
Hi Gabriel, I'm delighted to hear this 💜 It's great to hear that the team could jump in right away and get everything resolved!
Works very well!
Easy to use, especially on mobile. Good tips through email support and easy to process for clients. Very nice!
30 March 2026
Reply from Stan
Hi Sabine, thank you SO much 💜 I'm glad you’re finding the platform easy to use on mobile and that the email support has been helpful. I appreciate you sharing your experience!
I had a very positive experience with Stan Store support
The response was fast, clear, professional, and very helpful. My question was quite specific, and I really appreciated that the reply directly addressed my situation instead of giving a generic answer.
Excellent support experience overall.
30 March 2026
Unprompted review
Reply from Stan
Hi Marko, thank you for sharing your experience — the team’s commitment to fast, situation-specific solutions is exactly what we aim to deliver! 💪
The customer service on stan store is… 10/10
The customer service on stan store is amazing ! So prompt , even late at night, and resolved my issues swiftly ! The website itself is streamlined and welcoming to beginners learning how to monetize their online platforms. Highly recommend !
28 March 2026
Unprompted review
Reply from Stan
Hi Callie, thanks for highlighting both the support and the platform; we’re proud to provide clarity and timely solutions whenever needed! 💪
The best customer service, the fastest 🙌
The best customer service, I love Stan. Fast response faster solution 🙌 I’m so grateful ☺️
27 March 2026
Unprompted review
Reply from Stan
Hi Marda, I'm so pleased our support team’s quick action has helped you feel confident using Stan! 💜
The support team are just incredible
The support team are just incredible. So personable every time I have any contact with them and so kind, helpful and fast at helping me figure stuff out. Special thanks to Chai for help this morning when a customer couldn’t purchase a course (it was an issue from the customers side). Thank you so much
28 March 2026
Unprompted review
Reply from Stan
Hi Meghan, I'm so glad Chai’s support helped you feel confident and cared for during the course purchase issue — thank you for sharing your experience! 🫶
Simple and amazing support!
I’ve been using Stan Store for a while now and it has been a game-changer for my business. The platform is incredibly simple, clear, and easy to use, which is exactly what I was looking for. Whenever I have a doubt, the support team is always available via chat and they have been extremely helpful and fast in solving my questions. I highly recommend it to any creator looking for a professional and seamless way to sell digital products!
21 March 2026
Reply from Stan
Hi Martina, your kind words mean a lot — I'm thrilled the platform’s clarity and our team’s responsiveness make selling digital products seamless! 💜
Wonderful customer service!
I’m so impressed by how prompt the customer support is! Charlie was so helpful and professional!
27 March 2026
Unprompted review
Reply from Stan
Hi Maya, thank you for sharing — I'm so glad Charlie’s prompt and professional support made a difference for you! 🙌
Charlie was so helpful for me when I…
Charlie was so helpful for me when I had meta pixel issues. Great service!
26 March 2026
Unprompted review
Reply from Stan
Hi Louise, thank you for recognizing Charlie’s support — I'm pleased his quick action helped you move forward confidently! 😊
I had questions about the referral…
I had questions about the referral program and the auto dm section. Both Bradley and Olivia were so kind, timely and wonderful with the service they provided! Highly recommend their customer service and Stan store so far.
26 March 2026
Unprompted review
Reply from Stan
Hi Meagan, thanks for highlighting Bradley and Olivia’s efforts; we’re proud their thoughtful service gave you the answers you needed! 🫶
Stan store really takes care of its…
Stan store really takes care of its customers. When there is a problem they fix it immediately!
24 March 2026
Unprompted review
Reply from Stan
Hi Nikk, I truly appreciate your feedback and I'm delighted our support team could resolve issues right away! 🎉
Customer service Michelle
I reached out via email because I was having trouble with some payments, Michelle got back to me within a few hours and had multiple solutions for me to choose from. The customer service is awesome
25 March 2026
Unprompted review
Reply from Stan
Hi there, thank you for sharing — I'm delighted Michelle’s quick response and thoughtful solutions made things easier for you 💪
Fast and reliable support
Whenever I encounter an issue the support team is always very helpful and quick to get back. In a fast-paced environment as a business owner this is crucial to be able to get things done and move on.
25 March 2026
Unprompted review
Reply from Stan
Hi there, thank you for sharing your experience — I'm so glad our team’s quick support helps keep your business moving smoothly! 🙌
Customer support experience
I reached out to customer service with an email and they emailed me back promptly. It's good to have a team in place to help you when you have questions. I will be using the help's desk in the near future, and when I have questions.
25 March 2026
Unprompted review
Reply from Stan
Hi Marvin, thank you for sharing your experience 💜 I'm so happy you had a quick response and felt supported — our team is always here whenever you need help!
I’ve used a lot of platforms… and Stan…
I’ve used a lot of platforms… and Stan Store is hands down one of the easiest and most reliable I’ve worked with.
What really stands out for me is their support. Every time I’ve needed help, they respond FAST. Not days later… not some copy and paste answer… actual helpful responses from real people who clearly care. And they’re always so friendly, which honestly makes a big difference when you’re in the middle of building and need things handled quickly.
The platform is clean, simple, and it just works. No extra noise. No overcomplicated setup. It keeps things straightforward so I can stay focused on what actually matters… growing my business.
Highly recommend!!
25 March 2026
Unprompted review
Reply from Stan
Hi Carrie, thank you SO much for sharing your experience here 💜 I'm happy to hear that Stan has been easy and reliable for you, and that our team’s fast, real support has made a difference when you needed it most.
Great experience
Great experience! Customer service is fast and really helpful!
25 March 2026
Unprompted review
Reply from Stan
Hi Guru, yay - I'm SO delighted you feel this way 🥰 Thank you for sharing!
My experience with their call center…
My experience with their call center has been wonderful, always attentive and ready to answer questions quickly
19 March 2026
Unprompted review
Reply from Stan
Hi Maryrosa, I'm happy the team has been attentive and quick to support you — thanks so much for sharing your experience 💜
10/10 from me!!!!
Every time I’ve ever reached out to Stan support they are always VERY quick to help, and VERY kind. Every. Single. Time.
I will always recommend Stan store!
24 March 2026
Unprompted review
Reply from Stan
Hi Tatum, thank you so much for sharing your experience 💜 I'm delighted to hear that you’ve consistently had quick and kind support every time - that's awesome!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.