Stakelums Home & Hardware Reviews 

2,777
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the seamless online shopping process and reliable service. Customers frequently praise the exceptionally fast delivery times and the wonderful staff who consistently provide expert assistance and friendly service. Consumers also deeply appreciate the careful packaging, thoughtful little extras included in parcels, and the overall high quality of products received. However, some customers also noted occasional inconveniences, such as delivery tracking details going astray or parcels being left at the door instead of handed over personally. A few reviewers were additionally disappointed with specific items like holiday trees or found that purchases were excessively wrapped.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Product

Reviewers mention positive feedback about product quality, noting items are sturdy, beautiful, and exactly as... See more

Service

Clients share positive opinions on service, highlighting prompt delivery and great overall value. Consumers... See more

Order

Consumers find order to be positive, highlighting a smooth online experience with easy-to-navigate websites... See more

Staff

People report positive experiences with staff, describing them as helpful, friendly, and knowledgeable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful experience from start to finish. We ordered on Sunday 26th July and it was delivered to Wicklow on Thursday 30th July. Fabulous customer support from Ailish and the two lads who delivered... See more

Company replied

Rated 5 out of 5 stars

We bought 2 large plain green wreaths for our gates, 2 x 2.7 metre pre lit green garlands and 2 sets of super bright cluster lights in warm white for our front door garlands. Unreal value, everything... See more

Company replied

Rated 5 out of 5 stars

I stumbled upon this company by accident when searching for a specific item online and am so thrilled I did. They truly deserve their raving 5 star reviews across all platforms. From start to finish,... See more

Company replied

Rated 5 out of 5 stars

I have ordered paint from Stakelums Home & Hardware last year and was needing advice and paint again this year. I spoke with Trish in the paint department and she could not be more helpful. I was tr... See more

Company replied


Company details

  1. #1 of 12 best companies in Hardware Store
  2. #1 of 11 best companies in Appliance Store
  3. #2 of 13 best companies in Decoration and Interior Design Store
  4. #4 of 24 best companies in Furniture Store
  5. #2 of 10 best companies in Garden Center
  6. #1 of 9 best companies in Paint Store

About Stakelums Home & Hardware

Written by the company

Stakelums.ie homepage
Visit Stakelums
Expert Electrical
Furniture & Home
Paint & Décor
Building & DIY
Contact Us

About Stakelums

Stakelums Home & Hardware is the one-stop-shop for all your building, home & garden needs. Established in Borrisoleigh, Co. Tipperary in 1960, the Stakelum family have grown the business into one of the largest independent Home & Hardware stores in Ireland. Our award-winning superstore offers customers the opportunity to browse thousands of quality products from trusted brands.

Our website brings this exceptional in-store experience online; offering a wide selection of categories and products to browse, with the options to Click & Collect or have your order delivered nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,777)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent as always

10 November 2025
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you for continuing to support our Tipperary Family run business Aideen. Have a lovely Christmas.

Rated 5 out of 5 stars

Great experience

Really helpful staff. Mistakenly ordered something online twice and they got it cancelled and refunded in no time!

24 October 2025
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you for shopping online with us Denise and our team are always here to help with any questions, adjustments to orders and support. We hope you have a lovely Christmas.

Rated 5 out of 5 stars

great

Great Service

7 November 2025
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thanks Patrick. We hope you enjoy your purchase from Stakelums and hope you have a very happy Christmas and a peaceful New Year.

Rated 5 out of 5 stars

Great service

Great service

7 November 2025
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thanks for shopping with Stakelums. We hope you enjoyed the experience and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Excellent service 👌

Very happy with my purchase, smooth transaction and quick delivery. Would recommend!

6 November 2025
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thanks for taking time to recommend us Denis and we hope you enjoy your purchase.

Rated 5 out of 5 stars

Great value

Great value product. Quick delivery. I would highly recommend Stakelums

5 November 2025
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Reply from Stakelums Home & Hardware

Thank you Tony we really appreciate you recommending Stakelums family run business and hope you'll shop with us again.

Rated 5 out of 5 stars

Quick delivery

Quick delivery - great discounted price on the Stellar milk pan I bought

3 November 2025
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you for choosing Stakelums Kathy and lovely to hear you were so happy with our service and price.

Rated 5 out of 5 stars

excellent service

excellent service , great communication . Highly recommend

3 November 2025
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Reply from Stakelums Home & Hardware

Thank you for shopping at Stakelums and we love to get your feedback and recommendation. Come back soon

Rated 5 out of 5 stars

Well packed

Well packed, very fast delivery & items exactly as described

3 November 2025
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you for shopping with us Karen and sharing your experience online

Rated 5 out of 5 stars

I order iron coal tongs

I ordered iron coal tongs, that i had searched high and low for. They arrived within a few days. The company kept me well informed, from the moment, I ordered to the moment the parcel arrived. They are excellent coal tongs. I am delighted to have found this company. I will definitely be using them again.

Mairead

Clane
Co. Kildare

10 November 2025
Unprompted review
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you so much Mairead, we're glad you could find iron coal tongs at Stakelums and we look forward to serving you again in the future

Rated 5 out of 5 stars

Arrived on time and packaged very…

Arrived on time and packaged very safely. Excellent

1 November 2025
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thanks for choosing to shop at www.stakelums.ie Martin. We hope you enjoyed shopping with us and look forward to having you shop with us again

Rated 5 out of 5 stars

Very fast & efficient service.

Very fast & efficient service.. would highly recommend Stakelums..

1 November 2025
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you for giving us 5 star recommendation Kay, we really appreciate it and hope you shop with us again.

Rated 5 out of 5 stars

Exceptional service.

What great service. The order was placed with great discounts and the items were delivered extremely quickly.

31 October 2025
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you for shopping at Stakelums Home & Hardware Heather and we hope you'll shop with us again in the future.

Rated 5 out of 5 stars

Great service

I ordered on a Tuesday and had my order by the Thursday. One item was unavailable and I got an email to check was it ok to substitute. Great service, great sale prices too. Very happy with my early Christmas decorations.

23 October 2025
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you for choosing Stakelums home and hardware Mairead. We really appreciate your order and recommendation

Rated 5 out of 5 stars

Highly Recommend

The price was great. I ordered before lunch and the item was dispatched straight away. I received it the flowing day. I am a repeat customer snd have never been disappointed.

21 October 2025
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you for recommending us Marie and for continuing to support our family business.

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