Stakelums Home & Hardware Reviews 

2,777
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the seamless online shopping process and reliable service. Customers frequently praise the exceptionally fast delivery times and the wonderful staff who consistently provide expert assistance and friendly service. Consumers also deeply appreciate the careful packaging, thoughtful little extras included in parcels, and the overall high quality of products received. However, some customers also noted occasional inconveniences, such as delivery tracking details going astray or parcels being left at the door instead of handed over personally. A few reviewers were additionally disappointed with specific items like holiday trees or found that purchases were excessively wrapped.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Product

Reviewers mention positive feedback about product quality, noting items are sturdy, beautiful, and exactly as... See more

Service

Clients share positive opinions on service, highlighting prompt delivery and great overall value. Consumers... See more

Order

Consumers find order to be positive, highlighting a smooth online experience with easy-to-navigate websites... See more

Staff

People report positive experiences with staff, describing them as helpful, friendly, and knowledgeable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful experience from start to finish. We ordered on Sunday 26th July and it was delivered to Wicklow on Thursday 30th July. Fabulous customer support from Ailish and the two lads who delivered... See more

Company replied

Rated 5 out of 5 stars

We bought 2 large plain green wreaths for our gates, 2 x 2.7 metre pre lit green garlands and 2 sets of super bright cluster lights in warm white for our front door garlands. Unreal value, everything... See more

Company replied

Rated 5 out of 5 stars

I stumbled upon this company by accident when searching for a specific item online and am so thrilled I did. They truly deserve their raving 5 star reviews across all platforms. From start to finish,... See more

Company replied

Rated 5 out of 5 stars

I have ordered paint from Stakelums Home & Hardware last year and was needing advice and paint again this year. I spoke with Trish in the paint department and she could not be more helpful. I was tr... See more

Company replied


Company details

  1. #1 of 12 best companies in Hardware Store
  2. #1 of 11 best companies in Appliance Store
  3. #2 of 13 best companies in Decoration and Interior Design Store
  4. #4 of 24 best companies in Furniture Store
  5. #2 of 10 best companies in Garden Center
  6. #1 of 9 best companies in Paint Store

About Stakelums Home & Hardware

Written by the company

Stakelums.ie homepage
Visit Stakelums
Expert Electrical
Furniture & Home
Paint & Décor
Building & DIY
Contact Us

About Stakelums

Stakelums Home & Hardware is the one-stop-shop for all your building, home & garden needs. Established in Borrisoleigh, Co. Tipperary in 1960, the Stakelum family have grown the business into one of the largest independent Home & Hardware stores in Ireland. Our award-winning superstore offers customers the opportunity to browse thousands of quality products from trusted brands.

Our website brings this exceptional in-store experience online; offering a wide selection of categories and products to browse, with the options to Click & Collect or have your order delivered nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,777)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

4 June 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thanks for shopping with us Jim and hope to see you back in the future.

Rated 5 out of 5 stars

Delivered promptly the ordered item

Delivered promptly the ordered item - just over wrapped! Need to reduce wrapping when not required - otherwise excellent

10 June 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you for shopping at Stakelums Home & Hardware Karina, we really appreciate your business. All our packaging is made from 100% recycled material and making sure your order arrives safe and undamaged is our priority. We appreciate your feedback and 5 star review.

Rated 4 out of 5 stars

Fantastic service

Fantastic service. Really impressed. Reasonable priced and delivery cost exceptional for a 2 day delivery. Highly recommended. Thank you

14 May 2026
Unprompted review
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you for choosing Stakelums Home & Hardware. We really appreciate your support of our family run business.

Rated 5 out of 5 stars

Excellent all around

I stumbled upon this company by accident when searching for a specific item online and am so thrilled I did. They truly deserve their raving 5 star reviews across all platforms. From start to finish, my online order was a dream. Easy to use the website, quick and clear updates. Anytime I needed to speak with someone, they were so friendly and helpful. Order was delivered very quickly, and in a manner that was efficient and respectful of me and my property. I cannot recommend them highly enough and genuinely look forward to buying from them again!!!

10 June 2026
Unprompted review
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you so much for taking the time to give us 5 starts. We're delighted you were so happy with your order and your shopping experience from start to finish. We look forward to sending you more orders in the future! Slán go fóill

Rated 5 out of 5 stars

Very pleased

Had the product we were looking for and had it on our hands within a couple of days!

20 May 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thanks for choosing Stakelums Home & Hardware Ray and glad you received your order within days. We appreciate your business and hope you'll shop with us again.

Rated 5 out of 5 stars

Excellent help from instore staff who…

Excellent help from instore staff who helped with online order. Delivery time was acceptable at 5 days. Highly recommend

2 June 2026
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Reply from Stakelums Home & Hardware

Thank you Michelle we're glad you chose to support our family business with your purchase and we look forward to having you shop with us again. Slán go fóill

Rated 4 out of 5 stars

Good service

Bought a mower online from this company. There were a few issues but the company resolved the issues.

13 April 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Hi Jimmy, we appreciate your business and apologies from all the team at Stakelums for the issues that were quickly resolved.

Rated 5 out of 5 stars

Rapid delivery

Rapid delivery, well packed

11 May 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you Duncan, great to hear your order arrived quickly. Thank you for supporting our Irish family run business.

Rated 5 out of 5 stars

Super service

Super service. I had a problem with the battery for a strimmer I had bought there a couple of years ago and Stakleum’s sorted it promptly and efficiently with good communication too.

27 May 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you Vanessa, we always try to make sure our customers are looked after. Look forward to having you shop with us again.

Rated 5 out of 5 stars

My experience was excellent,the girl I…

My experience was excellent,the girl I spoke to regarding my order was very helpful and very efficient.Great service
Thank you
Laurence Harvey

27 May 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you for shopping with us and for taking the time to post such a great review. We'll be sure to pass on your comments.

Rated 5 out of 5 stars

Fantastic experience as always

Fantastic experience as always. Shopped online for the first time in Stakelums. The personal touch given to the packaging and delivery was in line with the excellent service you get every time you visit. Speedy delivery, careful packaging.

22 May 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you for shopping with us Denise and for taking the time to post such a great review. We'll be sure to pass on your comments to our web sales team!

Rated 5 out of 5 stars

Good service and fast. Delivery…

Fast delivery,product was exactly what was ordered,and as well I received a discount voucher for my next order.

6 May 2026
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Reply from Stakelums Home & Hardware

Thank you for choosing Stakelums Home & Hardware and we hope you'll shop again.

Rated 5 out of 5 stars

Great service!

Great service!

13 May 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thanks for shopping with us David and for taking the time to leave a review.

Rated 5 out of 5 stars

Fast service

Fast service

23 April 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you for shopping with us Denis. Great to hear you received your order so quickly.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good value.

3 May 2026
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Reply from Stakelums Home & Hardware

Thnak you for supporting Stakelums and we hope to see you again soon.

Rated 5 out of 5 stars

Simple and Fast

Online checkout was seamless, communication of order updates were great and in a timely manner. Delivery was bang in time but the driver didn't hand it to us he left it at the door, which would be concerning if we weren't here to see him walking up the driveway.

3 May 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you for your feedback Stephanie. We’re delighted to hear that you found the online checkout process seamless and that our order updates and delivery timing met your expectations.

We do apologise for the delivery experience, as the package should have been handed directly to you where possible. We understand your concern and appreciate you bringing this to our attention. Your feedback will be shared with the delivery team to help improve future service.

Thank you again for your support and for taking the time to leave a review.

Rated 5 out of 5 stars

Excellent

Excellent all round 👌👌👌

3 May 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you for shopping with us Mark. We really appreciate your support and hope you'll visit us again.

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