Wiltshire Stairlifts  Reviews 

6
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Disability Equipment Supplier
  2. Mobility Equipment Supplier

Written by the company

We are a stairlift company based in Melksham where we also live. I worked for Stannah for over 20 years before setting up Wiltshire Stairlifts in 2022. My partner came to work with me last year and we enjoy working together to make lives easier. Although we are called Wiltshire Stairlifts we do cross over in to Bath, Bristol and further afield. We try to stay within 90 minutes of Melksham so we are never too far away if one of our customers needs us. We pride ourselves on being friendly, honest and reliable. We know we offer great value for money We can offer both reconditioned and brand new stairlifts. We also offer rental stairlifts which are great if you don't need one for very long. Other services we offer are, repairs to any make or model of stairlift, we have access to all replacement parts. We can service any stairlift, including ones we haven't fitted. We recommend a service is carried out once a year to check the battery health and that all parts are working correctly. We can remove stairlifts and dispose of them correctly.


Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(6)

4 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All round fast and excellent service.

All round excellent service from Mark, Naomi and Hayden.
Came and did a free evaluation, discussed options and completed the fit, all within a week.
No mess to clear up and great working demonstration for my 87 year old mum, who is pleased as punch with the refurbished Stannah in her colour choice.
Highly recomended.

10 August 2026
Unprompted review
Wiltshire Stairlifts  logo

Reply from Wiltshire Stairlifts

Thank you Steve, we are so pleased that you’re both happy with the stairlift and we hope it will make life much easier for her.

Rated 5 out of 5 stars

1st class service and product

Our stairlift was installed today, thank you Mark & Hayden, a fantastic job. We would 100% recommend Wiltshire Stairlifts. They were efficient, thorough and good value. We were given clear instructions and full demonstration with kindness and empathy it will make John’s life so much better

10 August 2026
Unprompted review
Wiltshire Stairlifts  logo

Reply from Wiltshire Stairlifts

Thank you Wendy for your kind review, we are so pleased you’re happy with the stairlift and we are glad it will make John’s life easier.

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic - really great service from a lovely company and at an excellent price. Very happy with the new stairlift!

31 July 2026
Unprompted review
Wiltshire Stairlifts  logo

Reply from Wiltshire Stairlifts

Thank you so much for your kind review, we are so pleased you’re happy. Hope your mum is finding the stairs much easier now.

Rated 5 out of 5 stars

We approached this company just before…

We approached this company just before Christmas as my father was now struggling with the stairs. They called in (literally the next day) on Thursday 18th December. Naomi went through all the options that were available and gave us some valuable advice. Mark then installed the unit on Monday 22nd December and they did a full demonstration once it was installed. Fabulous.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely first class

Absolutely first class! Coming all the way to Dorchester was no trouble at all - so kind. What charming people. Fast communication, fast installation. Immaculate work. Top quality product. Fantastic demonstration. My Nan is delighted with her new toy. It'll really save the strain of climbing the stairs for other pursuits. We couldn't give a higher recommendation. THANK YOU.

18 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look