Excellent customer services via Natalie who contacted me to query the details of an order and offered advice plus excellent follow up service. Very pleased with the quality of the parts ordered, in f... See more
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Almost everything has fitted well, we changed the newel posts to allow the handrail ends to fix nicely. Our only problem was that the top and bottom rails were different lengths which we didn’t reali... See more
Company replied
After 35 years on the tools as a professional joiner, I can't believe I'd never found these guys before. It was only a chance Google search for oddball 70mm newel posts and associated components that... See more
Company replied
Great service from the family team at Stairbits! They were really helpful with my order and gave excellent advice. The staircase has turned out well—there were a few design issues, but that wasn’t d... See more
Company replied
Company details
Written by the company
High quality and affordable stair parts manufactured in our factory. We do everything we can to ensure your project goes smoothly and finishes on time.
Contact info
Richman Uk Ltd, 37-39 Second Avenue, Bluebridge Industrial Estate, CO9 2SU, Halstead, United Kingdom
- 01787475456
- sales@stairbits.com
- stairbits.com
Reply from Stairbits
Thank you for taking the time to review very much appreciated
Went out of their way to supply exactly…
Went out of their way to supply exactly what I needed, excellent service, delivered quickly 👍
6 November 2022
Reply from Stairbits
Thank you for taking the time to review very much appreciated
Easy to order
Easy to order, excellent communication and quality product.
Spindles have completely transformed our staircase.
Thanks
14 October 2022
Reply from Stairbits
thanks for taking the time to review, so glad its made a difference.
Excellent company.
Arrived very well packed, also a little earlier than expected. Quite a professional company. Kept me informed on delivery.
12 October 2022
Reply from Stairbits
thanks for taking the time to review, happy to help
Reply from Stairbits
thanks for taking the time to review
Perfect
Can't fault the service provided by this company from start to finish all the parts were correct and well wrapped and they arrived earlier than expected
5 October 2022
Reply from Stairbits
thanks for taking the time to review, glad we could help
Great service had issue with only one…
Great service had issue with only one package out of two being delivered , was emailed back very quickly with a answer and second package turned up two days later 👍
28 September 2022
Reply from Stairbits
thanks for taking the time to review, sorry for the delivery problems
Very professional
Package was delivered on time whitout any damages secuity wrapped and i am very happy thank you
6 October 2022
Reply from Stairbits
thanks for taking the time to review
Half Newel Post and Cap .
i am very pleased with the prompt delivery of my post and cap . it was very well packaged to protect it . i will use this company again .
5 October 2022
Reply from Stairbits
thanks for taking the time to review
Excellent service and helpful staff…
Excellent service and helpful staff very quick turn around will recommend to other people
29 September 2022
Reply from Stairbits
Thanks for taking the time to review, very much appreciated.
Inacurate measurements provided on…
Inacurate measurements provided on product. Tried to send back. No help from support :( no going to use again
8 September 2022
Reply from Stairbits
Hello, apologies for the problems with your order, we have made several attempts to try resolve your problem as it looks like a misunderstanding with the product, we are happy to refund you, please send back the product as requested
Excellent
Excellent location for a family party which was 1 mile away. Stayed here before so knew the location and proximity.
Great bed and great shower.
10 September 2022
Reply from Stairbits
thanks for the review
All round excellence
Great prices. Excellent products. Incredibly well packaged and delivered promptly. This is the only seller that does such a comprehensive range of quality stair parts and a good price. I needed 75mm newel to match existing custom made ones and this company was the only supplier.
12 September 2022
Reply from Stairbits
Thank you for taking the time to review, happy to help
Extremely professional company
Total pleasure buying from Stairbits. After searching the Internet comparing prices I decided to go with stairbits as they offered everything I needed at the very best price I could find. I was kept well informed from start to finish and it arrived on time. My order was extremely well packaged with a number printed on the outside in case of any problems. I would not hesitate at all in recommending Stairbits to anyone.
10 September 2022
Reply from Stairbits
Thank you for taking the time to review, so glad you were happy
fast service and very helpful when I…
fast service and very helpful when I needed to add to the order.
5 September 2022
Reply from Stairbits
thanks for the review, happy to help
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