Staffline Group plc Reviews 

170
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

What a waste of time this agency is.ive tried several times to get a job at bakkavor in Highbridge only to hear back on one occasion only to be unsuccessful which is rubbish as I’m only 5 mins from th... See more

Rated 1 out of 5 stars

I have been working for Staffline for nearly a year at Sainsburys/DHL WARHOUSE IN BEDFORD ..if your English then you might not want to bother applying I think the policy there is if your face fits y... See more

Rated 1 out of 5 stars

Waste of time applying for these lot. What criteria are they looking for. I've been doing customer service and security for years. CV speaks for itself and I dont even get a interview for jobs ive app... See more

Rated 1 out of 5 stars

Avoid!! Unprofessional, hostile and incompetent HR being told one thing by management and another by HR (Rachel-staffline) dhl in Stoke don’t waste your time on these waste of space, Rachel has a bad... See more

Company details

  1. Business Services

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Find your next job with Staffline - the biggest recruiter in the UK. Browse company information, search for jobs and apply online.


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1.2

Bad

TrustScore 1 out of 5

170 reviews

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1.2

All reviews

(170)

35 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid!

Avoid!! Unprofessional, hostile and incompetent HR being told one thing by management and another by HR (Rachel-staffline) dhl in Stoke don’t waste your time on these waste of space, Rachel has a bad attitude and is power crazy and treats staff like complete shit! Absolutely disgusting way to treat employees! AVOID AT ALL COSTS!! they’ll fire you for no reason and then lie and say resigned! Disgusting company and should be held accountable for the way people are mistreated by them!

18 April 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience, no communication skills present within the company. staff seem to be just tipping along doing the bare minimum and getting a paycheck for it while exploiting companies for fees. Avoid avoid avoid!

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Bristol.

Bristol.
I was rejected by Staffline for a warehouse role in Avonmouth purely because I use a bicycle to commute.

I explained clearly that I had been cycling to work for over an hour each way for three years without any issues to Avonmouth, but this was completely ignored.

It seems they assume that having a car automatically makes someone more reliable, which is not necessarily true. Mechanical issues, traffic and delays can affect any form of transport.

This kind of decision feels unfair and based on assumptions rather than actual experience or reliability.

Very disappointing.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

Extremely unprofessional and disorganised agency.

After attending my registration in the morning, I was told I would receive a call within a couple of hours. That never happened. Instead, I received a call late in the evening. Despite this poor communication, I still accepted an assessment for the BMW site the next morning and made sure I attended.

Later that same day, I received another call telling me I had passed my assessment and that my training would be on Thursday morning. I was clearly told this by the person handling my application, and his mistake has now cost me a job.

The next morning I simply messaged to confirm the timing for Thursday as I was told 2 different start timings once again on call, only to be told that the training was apparently that same day and that I had already been removed from the candidate list for non-attendance.

This is disgusting. I was clearly told Thursday, yet I was treated as if I deliberately didn’t show up. If I had been told it was that Wednesday, I would have attended without question — especially considering I had already made the effort to attend registration and assessments at short notice and successfully passed them.

What makes this worse is that I have been completely ignored by the one person i emailed regarding the training timing, who has just completely left me on read since & removed me from the list. Being treated like this after completing most of their process is unacceptable.

This experience shows terrible communication, poor organisation, and zero respect for candidates’ time. I would strongly avoid Staffline, they claim to be the biggest uk recruiters but yet tons of negative reviews it’s like they just sign you up and then completely ghost you. Disgusting.

4 March 2026
Unprompted review
Rated 1 out of 5 stars

Avoid these crooks

Avoid these crooks, they avoiding to pay SSP, they don't pay out holidays, saying if you haven't taken the holidays til end of the year, you loose them 🤦, but you couldn't take them before end of the year, as you had to work 🤦 They are crooks and scumbags. I'm going to court with them, they will pay more then 🙂

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Awful company wasted my time on…

Awful company wasted my time on neumorus occasions never materialised into a single hours work put hours and hours into corresponding with them over there mix up absolutely racist descriminatory behaviour appalling unacceptable by any standards

30 January 2026
Unprompted review
Rated 5 out of 5 stars

I’ve never had a good interaction with…

I’ve never had a good interaction with staffline in Peterborough office, the staff are not very helpful ignorant and blunt not very helpful, how ever I have spoke to Rukhma from the Peterborough branch and she restored faith for me for staff line recruitment, she is very respectful and very understanding one of the best representative within staffline who takes time to help and understand the issue. I hope the owners of staffline take this in to consideration you need more employees like Rukhma who actually is willing to help the 5 stars is only for Rukhma’s service not for the company. I hope the higher management look at this review and give her a promotions or the recognition she deserves. I would recommend people to staffline this would be only because of Rukhma’s respectful attitude..

19 January 2026
Unprompted review
Rated 1 out of 5 stars

Avoid staffline

The company advertise jobs that are not available or have never been available, they will still register you and take all your details but won't actually help with finding you a Job the communication from the office in Lutterworth is very poor and there chatbot flinn is absolutely pointless

7 November 2025
Unprompted review
Rated 1 out of 5 stars

There piss takers offer jobs than take…

There piss takers offer jobs than take the piss by hoping you forget they offered you the job .. if you want security please go with a real security company like kingdom or mite not these idiot who could organise a meal for one in burger king

5 November 2025
Unprompted review
Rated 1 out of 5 stars

Like many here...

Like many here, if I could leave no stars, I would. One star being the minimum and an overall rating of just 1.2 says it all.
Truly, utterly, utterly incompetent and rotten to its core. Some nice people but zero accountability or authority to help. Honsestly, a really, really poor company with a terrible culture

22 October 2025
Unprompted review
Rated 1 out of 5 stars

My advice for those who are planning to…

My advice for those who are planning to leave StaffLine or move to contracts with employers through this agency: be careful, because they do not inform the tax office that you have stopped working for them. Later, you may be taxed as if you have two jobs, and you will have to resolve the issue yourself by calling HMRC. We are being honest here — we know it’s almost impossible to get through to them, and you will spend a lot of your time trying to sort out such a problem.
So, please, after leaving or moving to a contract, make sure to check whether your tax code has changed and that you are not paying double tax, as it may appear on the records that you are working two jobs. So be very careful.

14 October 2025
Unprompted review
Rated 1 out of 5 stars

Use another Agency

The agency welcomed me for a delivery job with a 5 minute interview, I started work and that was all I ever heard from them. My hours in my paycheck were wrong, they never answered the phone, they do not care about welfare or a right fit, they really are an awful company with untrained and uncaring employees.

13 October 2024
Unprompted review
Rated 1 out of 5 stars

Agencies and companies like Staffline…

Agencies and companies like Staffline should be shut down and banned from practice .
The most appalling management I had to deal with, breach of ACAS code of practice, HSE and various ombudsman codes and legislations.
Closed down again, and all managers who aren't fit for purpose banned on a global level

23 September 2025
Unprompted review

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