I love Stackers & ordered an extra layer. DHL handled the delivery but inexplicably cancelled it on the day saying my address was incomplete. This was at 6pm. I had to rebook the delivery to the exact... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Stackers reinvented the jewellery box allowing you to create your own. Both beautiful and flexible, as your collection grows so can your jewellery box, simply add another layer.
Contact info
Sheldon Way, ME20 6SE, Aylesford, United Kingdom
- 01622 714212
- hello@stackers.com
- stackers.com
Replied to 64% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jewellery travel wallet …
Ordered the travel jewellery wallet which was just as described. Also a ring box .
I had trouble with fitting in my earrings but have spoken to Stackers about this.
Ordering & delivery was all ok
Great customer service and products
Great products and good quality. Fantastic customer service. I am a repeat customer ☺️
It has to be 5 stars it arrived
It has to be 5 stars it arrived when you said it would it was well packaged I checked it over when it arrived
I was a bit worried because it’s a birthday present & she won’t get to use or see it till may
But fingers crossed it’s what she wanted as it will be outside the return date
Would I buy from this company yes 👍🏻
Thank you 🙏
Stackers never disappoints
Stackers never disappoints. Over the past year I have bought a set of stackers for myself, my sister and my mum. Cannot fault any of them. Always well packed and quick delivery. I recommend stackers to anyone looking for reliable, good quality and aesthetic jewellery storage. Will always return to stackers. ❤️
Love it!!!
I absolutely love this jewellery box!! Great quality, stores so much and easily accessible with the stacking design. I opted for the Metallic Pearl which is a lovely colour and I got a little gold paw print embossed on the lid. The item was in the best quality packaging I've ever seen and my order was delivered in good time. This was my first purchase and I will definitely be ordering from here again for myself and gifts for friends and family. Best item I've bought in a while and I'm delighted with it 😍
Notified, ordered, delivered 😀
Having left my email address for notification of when my product was in stock, I was duly notified. I immediately ordered two and they arrived 3 days later. Beautifully packaged, protected and as expected. Now for the joy of setting it up.
A great add on product to my stackers…
A great add on product to my stackers jewellery box. I bought one for my daughter in law and topped up mine!
Great
A very satisfied customer who would be happy to recommend
I have wanted to replace my previous jewellery box for a long time as it had suffered water damage however I could never find one that suited my requirements. I was therefore extremely happy when I stumbled upon Stackers. As close to a bespoke jewellery box as you could find. Easy to order the various elements using the drop down menus and arrived promptly (especially considering this was around Christmas time). The necklace and earring accessories mean that my jewellery is easy to see whilst at the same time is kept securely in place and tidy. The only negative (and this is very small) is that I have a couple of pairs of hooped earrings that I can not fit onto the earing accessory. As previously stated this was a purchase for myself however the way the pieces arrived, individually wrapped and sealed in tissue paper, it would be lovely to present as a gift. I shall definitely be spreading the word.
Beautiful stuff
Beautiful stuff - well packaged, and a mistake I made was quickly sorted out by a real person, via email.
Carry on zipper bag
I ordered this bag for an upcoming trip. I did a lot of research with other companies that sell a very similar product. I ultimately chose the more expensive option, which was stacker. Because I feel the quality would be better. I receive my bag and I was right it came packaged like a very expensive handbag would come. The leather material the bag is made out out of very good quality. I'm not worried. My bag is gonna rip will be destroyed anytime soon. With that being said, the top zipper of my bag was missing the zip part. I reached out via email and within 12 hours. I had a response they asked for some pictures of the damage which I thought was fantastic. I sent the pictures and they are sending me a new bag with a fixed zip. Thank you Maddie. The customer service was fantastic. I highly recommend spending the extra money to purchase this quality item.
Absolutely delighted with my new jewellery box
Absolutely delighted with my new jewellery box- have been looking for options for ages but couldn`t find anything that met my needs until i stumbled upon this company.
Am now the proud owner of a muti layered bespoke jewellery box. I purchased the navy - quality is good and the colour looks v expensive. Finally all my different pieces are displayed and organised to perfection. Thank you
Absolutely avoid this company !
Absolutely avoid this company !!
I have ordered one of their jewellery products - I then decided to return it as it did not arrive on time - 2 months later I’m still waiting on refund. Got a message saying they will check with accounts team - 3 weeks later and 10 emails no response ! Avoid what a scam

Reply from Stackers
Order placed December and still not resolved
Placed a large order in December, parcel still not arrived. Contacted customer service multiple times with no resolution to the matter. Had to purchase through John Lewis. Still not got a refund or any response to my emails. Worst customer service I have had in as long as I can remember. Extremely disheartening after hearing so many good things for the brand.
Sassy1
My necklace holder arrived really quickly it’s a good weight I would have liked it a bit taller so my necklaces didn’t hang down so much in the bottom but very satisfied with my purchase.
Abought three !! great product thanks good colour…
A great product thanks good colour ,size and strong zip very happy .
Really useful AND fantastic-looking jewellery storage
I was given a Stackers online gift voucher for Christmas and decided to purchase 3 large layers - the bracelet display drawer, trinket layer and the ring & accessory layer. Was very happy with how they were packaged and sent to me and they look fantastic on my dressing table top. I love that my bracelets can be on display when I'm not wearing them and to have my earrings separated into pairs in the trinket layer means I can see them so much easier. My necklaces no longer get tangled together and overall I'm really happy with my experience shopping from Stackers.
8 piece watch box
I ordered an 8 piece watch box having ordered from stackers before. The box arrived as expected well packaged and with one of the better couriers. The materials used and the feel of the box were very good. watches fit perfectly and look good through the clear panel. All in all a very good product and I would buy again. My only negative is the price which I do feel is slightly too much but you make a choice when deciding to purchase. Everything on the web site us very clear. Overall very happy with my box
I received my jewel boxes damaged and I…
I received my jewel boxes damaged and I was told to send them back for replacement. I received automated email that stackers have received damaged goods and will presses refund - £4.00
Not great experience or product.

Reply from Stackers
Stunning products
Stunning products. I have a travel jewellery case and a jewellery box. Such amazing quality. Practical but very attractive design with great attention to detail. Always delivered in such nice packaging feels like a real indulgence but for a really reasonable price.
An additional tray for my daughter's beautiful jewellery box
The jewellery tray is for my daughter, to go with the jewellery box I got her for Christmas. She was thrilled with the jewellery box but just needed an additional tray to accommodate all her pretty things
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







