Stack Audio Reviews 249

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their ability to significantly enhance the listening experience, noting improvements in sound quality, clarity, and detail. Many highlight the immediate and palpable difference these products make, often leading to a more engaging and enjoyable musical experience. The customer service also receives high acclaim, with many people describing it as exceptional, responsive, and helpful. Reviewers frequently mention specific staff members for their professionalism and willingness to assist with queries and provide guidance. However, some people were dissatisfied with the initial communication, mentioning a lack of response to inquiries about purchasing products.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the significant improvements in sound... See more

Quality

People report positive experiences with quality. Customers consistently praise the significant improvement in... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the responsive and helpful... See more

Customer service

Consumers find customer service to be positive. Many reviewers describe the customer service as first-class,... See more

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise specific staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have now purchased several items from Stack Audio. Purchases are sent without delay and are always superbly packaged. I strongly recommend this business and won’t hesitate to use again. Best if all,... See more

Rated 5 out of 5 stars

Received the Auva 70s today and installed them under the Sonus Faber Liuto floorstanders. I read somewhere that they need to be broken in for about eight hours. I'm curious. The Isoacoustics Gaia 2s... See more

Company replied

Rated 5 out of 5 stars

Having purchased new speakers I contacted Stack Audio and requested new studs to connect my Auva 50s to the base of my new speakers as the thread size was different between manufacturers.They arrived... See more

Rated 5 out of 5 stars

Due to a technical hitch and delays at the post office the AUVA 50’s took a little longer to arrive than expected but my dealings with Dan were first class and he gave exceptional customer service, an... See more


Company details

  1. Audio Visual Equipment Supplier

Written by the company

Stack Audio is a UK-based manufacturer of high-end audio components.


Contact info

4.8

Excellent

TrustScore 5 out of 5

249 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Buy good Stack Audio stuff with turn back if not satisfied policy

On the internet I had read and I had seen YouTube reviews. So I began searching for the website. I ended up with a question, on which the website gave me no answer. So I contacted Stack Audio. Once I had someone talking to me (no robot) I knew what I wanted to buy. When I subscribed to Stack Audio I could become a fine deal of paying 10% less! So I ordered. It took quite some time before it was delivered, in the meanwhile I had gotten an e-mail saying sorry for the delay. Screwing the stuff under my speakers I could not screw it, ;) because it was easier than with the IsoAcoustic material I had before. After delivery I was asked via an e-mail if everything was okay. I could send back if I was not satisfied with the result of my buy. That possibility is fine and the aftersale attention is much appreciated as well.

30 September 2024
Rated 5 out of 5 stars

Great product.

Fast delivery. Great product, excellent noise reduction, made my td124 sound distinctively better, better transparancy and silence, more detail, just more music.

30 September 2024
Rated 5 out of 5 stars

Very good product

I have a problem with the unstable sound stage (not sure how it is exactly called in English), the stage (sound volume and width) appears and disappears from time to time. I found that it is caused by the router problem but right now I cannot change it to a new one.
I have a streamer naim NDS connected to the router through a switch Cisco catalist 2960.
When I connected the SmoothLAN network filter between the switch and NDS, I did not hear any audible difference. Then I connected it between the router and the switch, and this time the stable sound was established and the problem disappeared.
Thank you for good product and excellent service.

24 September 2024
Rated 5 out of 5 stars

well designed

well designed, it works the sound using it between my Lumin U1 and network switch has improved clarity and space, very nice improvment

9 September 2024
Rated 5 out of 5 stars

SmoothLANfilter purchase

Recently bought a SmoothLANfilter directly from Stack Audio for use between an English Electric network switch (which I bought a few months ago) and a Bluesound Node X streamer, streaming mainly from Quboz and Radio Paradise.
The item was delivered swiftly and their customer service contacted me a few weeks later to see how was getting on.
The SmoothLAN filter is working well with the EE switch, building on the benefits that came with the EE switch, by increasing the transparency of recordings and detail definition. There also seems to be more soundstage depth.

5 September 2024
Rated 5 out of 5 stars

Natural

These footers bring a natural presentation to the sound of the system. The more I add the better the result.

3 September 2024
Rated 5 out of 5 stars

Component upgrade level …

Josh and the team came through at Stack Audio. This is my 6th set to complete my system with equipment and speakers. You have heard all the qualities of Auva such as soundstage , depth, bass and I will add one more that I may have missed on the various testimonials is a lower background noise level

23 August 2024
Rated 5 out of 5 stars

AUVA EQ (CSA 3, set of 4)

After my extremely positive experience with AUVA 70 loudspeaker isolators (see my other review here for reference) I literally sugar coated my system with a set of four AUVA EQs (CSA 3) under my 46kg heavy Musical Fidelity M8xi integrated amp. They have replaced Isoacoustics Orea Bordeaux isolators. I can only confirm what others have already said: the upgrade is worth every penny. Both the stereo image and instruments separation have improved. In my system the acoustic guitars in particular finally sound live-like. The background is as black as you can only imagine. As a result, even some micro details of a recording can be heard but with no fatigue. Finally, from the aesthetics perspective, Auva EQs are visually less intrusive (being shorter/ smaller in size vs. Oreas and black which makes them disappear completely during late afternoon/ night listening sessions. Auva EQs have only proved that good isolation is a must not only under the ususal vibration sensitive suspects: turntables or CD players. Again highly recommended!

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Stack Audio AUVA & EQ - Eqivalent to a component upgrade- Incredible

Having upgraded my system over the past 2 years to a place where I happy very happy with the sound quality I just happen to read on the Antipodes forum a number of customers who had used Stack Audio products with very positive results. Decided to order the EQ’s first which I put under my server and DAC and played a couple of reference tracks I know really well. The big difference is all the instruments are separated & with better clarity. I then decided to order the AUVA 100 for my speakers and all I can say is WOW- everything just sounds more natural and organic. Prior to ordering the products I was seriously considering upgrading my server however now I would say without hesitation they are equivalent to a component upgrade they are that good, I also tried both Stillpoints and Franc Fat Foots last year but didn’t come close to these at all fraction of the cost.
Would recommend 110%

22 August 2024
Rated 5 out of 5 stars

Smooth Lan Ethernet Filter

Smooth Lan Ethernet Filter
Great company, great service! I am 100% streaming with my system and have made great strides in quieting down noise with power supplies, switches, cables, and power conditioning yielding a much more resolving and musical result.
Having said that, the Smooth Lan was by far the biggest bang for the buck of anything I've used thus far. An amazing jump in fine details, soundstage, and depth. I use B&W 804D3s which can easily veer into overly bright territory if the synergy is not right, and unfortunately that was the case for me with this. I am a concert level piano tuner/tech so very sensitive to correct instrument timbre. I think most people could very easily overlook the minor quibbles I had with this device and be very happy.
I did try this on my neighbors' system (Revel/Yamaha) and had stellar improvement there with no brightness issues at all.
I ended up returning this, and Josh was very helpful and understanding and sent refund immediately upon receipt of the unit. All and all a pleasure to do business with this company, I'll definitely use and recommend them going forward.
Best, Steve

23 August 2024
Unprompted review
Rated 5 out of 5 stars

Quick Turn Around to Questions - GREAT Products

Stack Audio had quick responses to all of my questions, and didn't just give the quick one-line get lost response, but actually spent a lot of time detailing what I needed - perfect! The second I put the Equipment Isolators into my system, it was a NOTICEABLE difference!!! I'm already planning on additional orders, and can't wait to bring in the speaker Isolators.

5 August 2024

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