Stack-It Removals & Storage  Reviews 

91
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being polite, professional, and exceptionally careful with all furniture and personal belongings during house moves. People also mention that the moving services are remarkably affordable, exceptionally well-organized, and successfully completed very efficiently without experiencing any unexpected delays. Some reviewers were not happy with unexpected extra costs and poorly managed organization toward the end of the job. A few consumers encountered significant issues with chaotic unloading processes, disorganised finishes, and severe communication problems with the company leadership and management.

What people talk about most

Service

People report high satisfaction with the service, highlighting that the team is punctual, extremely... See more

Staff

Customers had positive experiences with staff, frequently highlighting that the team was exceptionally... See more

Price

Customers consistently note positive experiences with price, highlighting that quotes are fair, competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the pleasure of Rafa and his colleague Eros today helping with my house removal. A big job - 3 full Luton van loads - and I could not be happier with the service. Very polite and respectful, b... See more

Company replied

Rated 5 out of 5 stars

Hani and Rafa were very helpful and friendly throughout the whole house move process. Despite it raining a lot, they carried all our belongings into the truck ensuring that I carry as little as possib... See more

Rated 5 out of 5 stars

The guys were excellent, worked fast, but also really hard to fit everything we had into one van (it was close, but they did it!) All this at significantly lower price than quoted by several othe... See more

Rated 5 out of 5 stars

This is the second time we’ve used Stack-It!! this time for a move from Kingston to Putney, and once again the service was excellent. The whole process was smooth and stress free. The team arrived on... See more

Company replied


Company details

  1. Moving Company

Written by the company

Experience stress-free moves with Stack-It. Tailored solutions for unique needs, handled by our trusted DBS certified professionals. Meticulous packing, secure transportation, and transparent pricing. Your peace of mind is our priority. Choose us for a seamless and personalised relocation. Why us? 1.Tailored Moving Solutions: Every move is unique, and so are our solutions. We customise our services to match your specific needs, ensuring a seamless and stress-free relocation. 2.Trusted Professionals: Our team consists of highly trained and DBS certified professionals who have undergone thorough background checks. Dedicated to ensuring the utmost care for your belongings, we handle every aspect of the process, from packing to transportation. Rest assured, you can trust us to safeguard your possessions throughout the entire journey. 3.Transparent Pricing: No hidden fees or surprises. Our transparent pricing ensures you know exactly what to expect, providing peace of mind and financial clarity.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

91 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(91)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

best removal company !

I’ve used Stack It Services twice now and I honestly can’t recommend them enough! They are affordable, quick, professional, and really friendly too. Moving can be stressful, but they made everything so easy and hassle-free from start to finish. The team worked efficiently, handled everything with care, and were approachable and helpful throughout. It’s hard to find a company that offers such great service at a fair price. I’ll definitely be using them again in the future and would highly recommend them to anyone looking for a reliable removals company. Five stars!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service from start…

Absolutely amazing service from start to finish! The team was professional, friendly, and handled everything with so much care. They made what could have been a stressful moving day feel easy and organised. They arrived on time, worked incredibly hard, and went above and beyond to make sure everything was moved safely and efficiently. I honestly couldn’t recommend them enough — if you’re looking for a reliable removal company, these are the people to use. Thank you again for making my move so smooth!

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Lovely people and very reliable. Made sure everything was done on time etc.
Thank you!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the whole process

Very happy with the whole process, and the team were fab. Responsive from the beginning and throughout, I was a bit nervous but their quick & friendly responses put me at ease. Then on the day I needn’t have worried - they were brilliant, careful, quick, and friendly. Also they were reasonable and no hidden costs! Didn’t get pics, but they were happy to put our stuff wherever we wanted!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

The service was amazing

The service was amazing. I’ve moved my house for the first time with stack-it and I’m impressed with their customer service till end of the move! I highly recommend them:)

26 April 2026
Unprompted review
Rated 5 out of 5 stars

We used Stack It for our move last week…

We used Stack It for our move last week and they were absolutely incredible. The day could have been so stressful as my partner’s car broke down, I had to work half the day, and our keys were delayed! But they made everything feel easy and calm. They were professional, genuinely lovely, and so affordable for the service they provide. I honestly can’t recommend them enough. We were running around the morning of and as soon as they showed up everything went so smoothly and my partner and I were so happy. If you’re thinking about booking them, do it! you won’t regret it🙂

10 April 2026
Unprompted review
Stack-It Removals & Storage  logo

Reply from Stack-It Removals & Storage

This honestly made our day—thank you so much! 😊

Sounds like it was a bit of a hectic morning, so we’re really glad we could help take some of the stress off and make things run smoothly for you both.

Really appreciate you taking the time to share this, and we’ll pass it on to the team—they’ll love it!

Hope you’re both settling into your new place nicely, and thanks again for choosing us 💛

Rated 5 out of 5 stars

They were very professional

They were very professional, efficient and fast! I would definitely recommend them and use them again! Thank you for making a very stressful day run so smoothly!

4 April 2026
Unprompted review
Stack-It Removals & Storage  logo

Reply from Stack-It Removals & Storage

Thank you so much for the kind words—we really appreciate it! 😊

We’re so glad we could help make your moving day feel smooth and stress-free, especially as those days can get hectic. It’s great to hear the team kept everything professional, efficient, and running quickly for you.

Thanks again for trusting us with your move—we’d love to help again anytime you need a removal company in New Malden, Kingston, Wimbledon or the surrounding areas 💛

Rated 5 out of 5 stars

Outstanding service from a truly…

Outstanding service from a truly professional team. They arrived punctually, handled every item with exceptional care, and delivered a smooth, well organised moving experience from start to finish. A premium service that I would highly recommend.

1 April 2026
Unprompted review
Stack-It Removals & Storage  logo

Reply from Stack-It Removals & Storage

Thank you for the amazing feedback—we really appreciate you taking the time to share this 😊

Punctuality, care, and keeping everything organised are a big part of how we run every move, so it’s great to hear that stood out to you. We know how important it is for the day to feel seamless from start to finish.

Your recommendation means a lot to us, so thank you again for choosing our team. If you ever need help with another move around New Malden, Kingston, Wimbledon or nearby areas, we’ve got you covered 💛

Rated 5 out of 5 stars

Honestly great service from stack-It…

Honestly great service from stack-It from first point of contact until the day of the move they were exceptional. The team was professional, efficient and careful with everything. High recommend for anyone needing a reliable removals company in SW London.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

The team was efficent and fast

The team was efficent and fast. They had good energy and made alot of effort. They got the job done exactly how we needed it to be done. I would recommend them over any other company. The boss was also honest and and stuck to their word

21 February 2026
Unprompted review
Rated 5 out of 5 stars

One of the best moving companies I’ve dealt with

Hani and Rafa were very helpful and friendly throughout the whole house move process. Despite it raining a lot, they carried all our belongings into the truck ensuring that I carry as little as possible and making sure nothing was damaged while doing so. They loaded everything very neatly and were very professional all around. Would highly recommend to anyone looking for a van hire

30 January 2026
Unprompted review
Rated 1 out of 5 stars

Do not go near this company

Do not go near this company. They’re con artists who charged me over £700 for a move that should have taken 3 hours max. They very clearly get friends to put 5 stars online - joke of a company

17 April 2025
Unprompted review
Stack-It Removals & Storage  logo

Reply from Stack-It Removals & Storage

Hi Jessica, we take feedback like this very seriously, but we’ve been unable to find any record of your name or a booking matching this move around the 3rd of February.

We’d really like to understand what’s happened here, as this doesn’t reflect how we operate as a removal company in New Malden and the surrounding areas. If you did use our service, please get in touch with us directly with your booking details so we can look into this properly and resolve any concerns.

We pride ourselves on transparent pricing and professional service, so it’s important for us to clarify situations like this.

— Stack It Team

Rated 5 out of 5 stars

Brilliant service will use again!

Brilliant service and so reasonably priced. We had 2 man and a van. They were so friendly and professional. We had stairs in our old flat second floor and nothing was too much trouble. Had us fully moved in under 2 hours. Will definitely be using again!

31 January 2026
Unprompted review
Stack-It Removals & Storage  logo

Reply from Stack-It Removals & Storage

Thank you so much for the lovely review—we really appreciate it! 😊

We’re so glad to hear everything went smoothly and that the team could get you moved in so quickly, especially with the second-floor stairs involved! Nothing ever feels like too much trouble on moving day, so it’s great that came across.

Really appreciate you mentioning the value and service as well—it means a lot. Thanks again for choosing us, and we’d be more than happy to help again anytime you need a removal company around New Malden, Kingston or Wimbledon 💛

Rated 5 out of 5 stars

Professional and Reliable Removals Company

Stack-It helped us with our move and it was our easiest house move so far! They were professional and efficient, just great people and a great removals company. We had a smooth transition into our new place thanks to them. We highly recommend them!

21 January 2026
Unprompted review
Rated 5 out of 5 stars

This is the second time we’ve used…

This is the second time we’ve used Stack-It!! this time for a move from Kingston to Putney, and once again the service was excellent. The whole process was smooth and stress free. The team arrived on time, packed everything carefully, and delivered our belongings safely to our new home. If you need a reliable house removal company for moves from Kingston to Putney, Stack-It is an excellent choice.

14 January 2026
Unprompted review
Stack-It Removals & Storage  logo

Reply from Stack-It Removals & Storage

Thank you so much for choosing Stack-It again and for taking the time to leave such a lovely review. We’re delighted to hear that your move from Kingston to Putney was once again smooth and stress-free. Our team always aims to arrive on time, handle belongings with care, and deliver a reliable service, so it’s great to know this came across. We truly appreciate your repeat custom and recommendation, and we wish you all the best in your new home!

Rated 5 out of 5 stars

Stack-It helped us with our house move…

Stack-It helped us with our house move from Finchley to Caterham in December’15, and they did a fantastic job. The team was extremely professional, patient, and handled everything with great care. The move was smooth and stress-free thanks to their excellent organisation and friendly attitude. Highly recommend Stack-It for anyone looking for a reliable and efficient moving service.

28 December 2025
Unprompted review
Stack-It Removals & Storage  logo

Reply from Stack-It Removals & Storage

Thank you so much for the great review—we really appreciate it! 😊

We’re so glad to hear your move from Finchley to Caterham went smoothly and that the team’s organisation, care, and friendly approach made the whole experience stress-free for you. That’s exactly what we aim for on every house move.

Your recommendation means a lot, so thank you again for choosing Stack-It. If you ever need a removal company in New Malden, Wimbledon, Kingston or the surrounding areas, we’d be more than happy to help again 💛

Rated 5 out of 5 stars

We used Stack-It for our move from…

We used Stack-It for our move from Kingston to Wimbledon and the service was excellent from start to finish. The team arrived on time, were friendly and professional, and took great care of all our furniture and boxes. Everything was packed, transported, and unloaded efficiently, making the whole move far less stressful than expected. I’d highly recommend Stack-It to anyone looking for a reliable removal company

22 December 2025
Unprompted review
Rated 5 out of 5 stars

10/10 would recommend

The guys were excellent, worked fast, but also really hard to fit everything we had into one van (it was close, but they did it!)

All this at significantly lower price than quoted by several other companies.

Would highly recommend.

16 December 2025
Unprompted review

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