Wasted my time
I arranged a viewing for the second of September and was asked to provide 3 months of bank statements and payslips, which I did straight away. The agent then asked me to pay a deposit, which I also paid. I was told I’d hear back once the landlord confirmed.
Days passed with no updates. When I chased, the agent claimed he had emailed me, but no email ever arrived (even though I had received all his previous emails without issue). After further follow-ups, he admitted he may have sent it to the wrong person.
Eventually, I was told there were “issues with the landlord” because the previous tenant hadn’t ended their contract and wanted to move back in. The only response offered was to refund my deposit no apology, no accountability, no alternative property.
I got my money back today but the complete lack of professionalism and communication wasted 15 days of my time. Terry, if you are reading this, please understand how unacceptable this experience was. Future tenants deserve better than having their time and trust wasted.
