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Rated 5 out of 5 stars

Dorian and Max were immensely helpful providing prompt responses and thorough follow-up - both by phone and email. They are clearly knowledgeable and handled our SSL Certificate Renewal with composed... See more

Rated 5 out of 5 stars

Just started using SSLGURU's services this morning. Got a call from Michael saying that my site's certificate was expiring. We crunched some numbers and turns out I'll be saving money with them compar... See more

Rated 5 out of 5 stars

So my business site was about to go down when James called me. He got my money maker back up and running right away. On top of helping me out with keeping my site up, I saved some good money, their pr... See more

Rated 5 out of 5 stars

We got a call from Eddie the Sales Manager telling us our SSL had just expired. We were with another well-known vendor, on autopay even, but they didn't even send us a postcard (joke). We were alrea... See more

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4.4

Excellent

TrustScore 4.5 out of 5

421 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Had a representative call and tell me…

Had a representative call and tell me my site had expired. He said for 199.00 for three years , he could have it up and running in 30 minutes. I waited for a few hours called back. Then another representative told me they could get into my site to renew… he said he would have to go in through the back door so it would take a little while longer. Waited a few days my site was still not up. Called back with no answer. I had to get someone else to upload certificate and pay them to do it ( at which within 10 minutes it was up.). I cancelled the charge…. Didn’t hear anything from them until the 9th of October telling me I had until the 10th to ask for refund. I was on vacation, and didn’t get a chance within that 12 hour period.
These people offer services they do not provide. And to anyone that is inexperienced with internet site workings ( they definitely take advantage of them). I would NOT RECOMMEND THEM FOR ANYTHING. They are not helpful or honest.

10 September 2025
Unprompted review
Sslguru logo

Reply from Sslguru

We’re sorry to hear about your experience and appreciate the opportunity to clarify what happened.

In order to install an SSL certificate, administrative login access to the hosting server is required. At the time of your order, those credentials were not available, which prevented our team from completing the installation. Our representative explained that as soon as the access was provided, we could complete the SSL setup right away — the process itself takes only a few minutes once the login details are in place.

It sounds like another provider later installed the certificate after obtaining that access, which confirms that the delay wasn’t due to neglect, but simply the missing credentials needed to perform the installation securely.

Rated 5 out of 5 stars

SSLGuru renewed and installed my SSL in…

SSLGuru renewed and installed my SSL in 20 minutes (my site had been down for 10 days). Looking into their IonBlade hosting services because Alex has provided rapid response and seems to know more than the guys I’m currently using.
Thanks Alex!

4 October 2025
Unprompted review
Rated 5 out of 5 stars

5 stars, no complaints

These guys know their stuff and really nice to have a company like SSLGURU on your side. I’ve mainly worked with James but everyone on their team has been extremely helpful. Can’t recommend them enough.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Eddie saved me from a total meltdown

Eddie saved me from a total meltdown! My site was down with an SSL error, and I had no clue what to do. He fixed everything in under an hour, got us back online, and didn’t charge an arm and a leg. It was completely stress-free. Eddie is my go-to guy now!

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Support!

Everyone at Ionblade has been absolutely incredible. The support team is truly in a league of their own. Every interaction is met with fast, professional, and genuinely helpful responses—always within 24 hours, often much sooner.

What really sets them apart is their commitment to educating, not just solving. Whether it’s a technical issue or a question about best practices, they take the time to explain the why, not just the what—which makes all the difference.

They’ve also had my back during urgent, off-hours situations. Being able to speak with someone by phone when it counts most is beyond reassuring. The team is reliable, knowledgeable, and clearly invested in their customers’ success.

Truly five-star service all the way. Thanks again, James, Ryan, and Max—all of you guys are rockstars!

2 July 2025
Rated 5 out of 5 stars

Max at SSLGuru is amazing

Max at SSLGuru is amazing. Each year I need help, he communicates immediately, deals with me professionally and solves my problems without a hitch.

28 April 2025
Unprompted review
Rated 1 out of 5 stars

Charging for an un needed cert

I was called to renew my SSL cert. I did not remember SSL Guru, only that my host said I never needed SSL Guru and that they overcharge. I advised the SSL Guru rep to send me an email and I would get back to them.

In my research I discovered I did not need SSL Guru as I was already covered. I advised SSL Guru via email of this. No response from them other than to continue to attempt to charge a bad card repeatedly.

23 February 2025
Unprompted review
Rated 5 out of 5 stars

After working with them for my SSL…

After working with them for my SSL certificate I know I can trust them. They made everything so smooth in getting my site back up and running normally and communicated with me every step of the way. Get SsL Guru!

4 January 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

Just started using SSLGURU's services this morning. Got a call from Michael saying that my site's certificate was expiring. We crunched some numbers and turns out I'll be saving money with them compared to that other/popular hosting site. It's music to my ears and my business account. Thanks again really appreciate it

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Experience

I started using SSLGURU hosting services for my business’s site a couple years ago. Anytime l've had questions or concerns, Mark has been my guy. I’m very busy with work so I really appreciate that he's available whenever I need him.

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Perfect Timing!

A shoutout of appreciation to Ben from SSLGURU. He called me Friday morning to let me know my site’s SSL had just expired. I gave him the okay to renew it. My sales mostly happen on the weekend so I’m very thankful for the timing of the call!

1 February 2025
Unprompted review
Rated 5 out of 5 stars

Great Service!

So my business site was about to go down when James called me. He got my money maker back up and running right away. On top of helping me out with keeping my site up, I saved some good money, their price was more than reasonable and significantly cheaper than GoDaddy. James was really professional and patient with my questions and assured me I can call him anytime I have any questions or concerns. Thanks dude I really appreciate your service!

28 January 2025
Unprompted review
Rated 1 out of 5 stars

Misrepresented themselves

On December 29, 2024 I was contacted by Michael saying that our SSL Certificate was expired and needed immediate attention. I was given the impression that this call was from my service provider, Godaddy. About half way through I paused and specifically asked, "Are you Godaddy?" and Michael answered that his company did the SSL certificates for Godaddy. When I then contacted Godaddy I was informed that SSLguru is not associated with them in any way and my SSL certificate wasn't even expired! The certificate only needed to be inputted again! I called SSLguru to file for a refund but I have not heard anything back. I talked to Michael again and he said he never misrepresented himself but when I told him I specifically asked "are you Godaddy" he said I never asked that. Of course I did. When I searched online I found numerous complaints about SSL Guru stating the same tactics, some of them going back four years. And objective reader would come to the conclusion that this tactic was intentional. It was not a misunderstanding because the answer to my question should have been a firm "no, we are not associated with Godaddy."

29 December 2024
Unprompted review
Rated 5 out of 5 stars

Really outstanding

Really, really outstanding services done by this team. I didn't have to do anything except let the guys take care of the ssl installation for me. They were super fast

9 January 2025
Unprompted review

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