SRJWINDOWS Scotland Reviews 

1,372
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 159 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the installation team for arriving promptly, working with exceptional efficiency, protecting home flooring, and thoroughly cleaning up afterwards. Consumers also deeply appreciate the outstanding quality of the products, stating that the new installations are well worth the investment. A few other people also felt that returning to use the business multiple times highlights their consistently reliable service and trusted workmanship. Reviewers additionally noted the helpful showroom staff, informative sales discussions without any pressure, and smooth communication maintained from the initial visit through to final completion.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the prompt arrival of polite fitters who... See more

Staff

Reviewers mention positive feedback about staff, highlighting that engineers and installation teams arrive... See more

Quality

Consumers find quality to be positive, expressing satisfaction with sturdy products and professional... See more

Product

Customers consistently note positive experiences with product, highlighting the impressive variety of options... See more

User experience

Customers expressed great satisfaction regarding their user experience, highlighting a smooth, stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fitters arrived on time - remove and replace front door and back with French doors. Both fitters were pleasant, respectful and very efficient. Very tidy, removed all rubbish, swept and cleared workin... See more

Company replied

Rated 5 out of 5 stars

From start to finish we can’t fault the service. From Darren’s initial visit talking us through options for our windows and measuring up to the joiners fitting them we couldn’t have asked for a better... See more

Company replied

Rated 5 out of 5 stars

From visiting the showroom right through to completion everything went smoothly with no problems. On the installation date the fitting team turned up early after phoning to ask if it was ok. The guy... See more

Company replied

Rated 5 out of 5 stars

Having front windows replaced, guys arrived and got on with the work. They took care in how they approach the work protecting existing flooring anad cleaning up after. Minor repairs to plaster and sto... See more

Company replied


Company details

  1. Window Installation Service
  2. also in
  3. Conservatory Construction Contractor
  4. Door Supplier
  5. Double Glazing Installer
  6. Sunroom Contractor
  7. Window Supplier

Written by the company

Welcome to SRJ Windows - Fife & Lothian's premier supplier and installer of Double Glazed Windows, Doors, Sunrooms, Porches, Garden Rooms and Conservatories. We are a family run company who have helped tens of thousands of people enhance their homes with our attentive personal service. Established in 1992 and based in Rosyth ( 5 minutes from the Queensferry crossing, north side ) you are invited to visit our new showroom which showcases our extensive range of products. Every single detail of your installation is tailor made and hand finished to your requirements for the perfect fit. When you become an SRJ customer you automatically become part of a very loyal team who will look after your new investment during the 10 Year Guarantee period – and that's a promise.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(1,372)

151 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with SJR

Had a great experience with SJR Windows, from first appointment picking our windows and doors, to the admin team and the guys that fitted everything. Everyone was friendly, helpful and guys tidied up afterwards leaving no trace apart from our gorgeous new windows and doors. The difference is night and day! Our home is so much warmer too. Thank you again.

20 August 2025
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Reply from SRJWINDOWS Scotland

Thank you so much for taking the time to leave such a kind review! We are glad to hear that you love your new windows and doors.

Rated 5 out of 5 stars

Our experience was excellent

Our experience was excellent. We were able to pick windows we love and the help to pick.
They were fitted very quickly and look amazing.

18 August 2025
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Reply from SRJWINDOWS Scotland

Thank you so much for taking the time to leave such a nice review!

Rated 5 out of 5 stars

Superb job in fitting back door

Superb job in fitting back door, fitters were very professional and very nice guys also, product is first class, very happy customer.

19 September 2025
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Reply from SRJWINDOWS Scotland

Thank you so much for your lovely review!

Rated 5 out of 5 stars

Happy with new windows!

Arrived on time, carried out the work to a good standard and good communication. Great to have the new windows in before the latest storm.

18 August 2025
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Reply from SRJWINDOWS Scotland

Thank you so much for taking the time to leave such a kind review!

Rated 5 out of 5 stars

Great job.

Good experience throughout. Hassle free visit to get the quotation with good options for exactly what we wanted.
The team that came to fit did a good job and kept the place today.
Front and back door with all the windows, looks like a new house!

11 August 2025
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Reply from SRJWINDOWS Scotland

Thank you so much for taking the time to leave such a fantastic review!

Rated 5 out of 5 stars

Highly recommended professional company

We recently had SRJ install our windows and a new front door. The professionalism of all staff, the quality of the products and workmanship were excellent. We were really pleased with the process end to end and wouldn’t hesitate in recommending them to our friends and family.

25 September 2025
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Reply from SRJWINDOWS Scotland

Thank you so much for taking the time to leave such a kind review! I will make sure to pass your comments along to the full team.

Rated 5 out of 5 stars

Great company great product

From start to finish the journey to our new front door was amazing.
The ordering fitting and aftercare has been second to none.
My front door is amazing and I'm so so proud and pleased to have such a beautiful front door.

9 September 2025
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Reply from SRJWINDOWS Scotland

Thank you so much for your kind review! We are glad to hear that you love your new front door 😊

Rated 5 out of 5 stars

AbFab 5⭐️⭐️⭐️⭐️⭐️ SRJ Composite Front Door

I am extremely happy with my SRJ Composite Front Door as it looks stunning, the range of colours available was unique as most are just standard colours so I got my favourite colour. There was a very good choice of options in both styles of door and Glass Design. On the Day My Front Door was Installed perfectly, the installers were both very tidy and it was all done in a short time. I would highly recommend SRJ Windows & Doors & will definitely use them again when my current Windows and Patio Doors need replacing.

17 September 2025
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Reply from SRJWINDOWS Scotland

Thank you so much for taking the time to leave such a lovely review! I am happy to hear that you found a door in your favourite colour! I will make sure to pass your kind words along to the team 😊

Rated 5 out of 5 stars

Professional support, with a quality product.

Received updates and support throughout the whole process of my window to patio door installation. We were talked through the whole process and pricing options so could make informed decisions. A schedule provided of when works would be undertaken and works kept to that with no delays. Very professional and would definitely use this company again.

6 August 2025
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Reply from SRJWINDOWS Scotland

Thank you so much for taking the time to leave such kind comments. I'm glad to hear you were kept informed throughout the full process.

Rated 5 out of 5 stars

Brilliant service and products

Every part of the service, quality of products, and standard of installation from SRJ Windows was superb and I cannot recommend them highly enough.
The staff in their showroom are helpful and knowlegeable and, importantly for us, didn't pressurise us into making a decision. We chose replacement windows and a new front door and the team that installed them were brilliant tradesmen, with great attention to detail and left everything imaculately tidy.

8 September 2025
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Reply from SRJWINDOWS Scotland

Thank you so much for taking the time to write such a fantastic review! We are glad to hear that you were happy with us every step of the way.

Rated 5 out of 5 stars

Great job

Windows look great. Work was done on time and to a high quality. Cleaned up after themselves. There was a little bit of damage to the external wall, they fixed it quickly. Recommend

12 May 2025
Unprompted review
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Reply from SRJWINDOWS Scotland

Thank you so much for your kind review!

Rated 5 out of 5 stars

SRJ were great!

SRJ were great. We had to reschedule at short notice due to council works outside and they were very accommodating.
On the day of the eventual install, the team were awesome. They did all they could given the lack of space and also altered their plans slightly to work around my cats. Very friendly and professional. Will happily recommend the SRJ team to friends in future!

12 September 2025
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Reply from SRJWINDOWS Scotland

Thank you so much for your kind comments. I will make sure to pass them along to our team :-)

Rated 5 out of 5 stars

Srj windows are really helpful from…

Srj windows are really helpful from start to finish there knowledge and workmanship in what they do is tremendous can't fault one single thing in the whole job would highly recommend them to anyone and would like to thank the whole team again

3 September 2025
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Reply from SRJWINDOWS Scotland

Thank you so much for your fantastic review! I will make sure to pass your kind comments along to the team.

Rated 5 out of 5 stars

Upstair windows

Just had our upstair bedroom windows replaced by this company. Service from enquiry, to quote, to agreeing work and then work being completed was Excellent. All staff very friendly and informative. No push for sale just honest info and advise.
On day of fitting both guys were on the ball keeping areas tidy, protecting surfaces. They worked well as team and work completed in agreed timescale.
Fab follow up from company to check we happy with everything and all paperwork sent as expected.
Would 100% use them again and recommend them to others.

12 September 2025
Unprompted review
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Reply from SRJWINDOWS Scotland

Thank you so much for taking the time to leave such a kind review! We are glad to hear that you were happy with us every step of the way.

Rated 5 out of 5 stars

Outstanding experience, would highly recommend

From the first visit to measure for our windows to the amazing team of Dave and Ryan who fitted our windows, our experience was amazing. We were contacted to ensure we knew exactly what was happening and when to expect the fitters. Dave and Ryan were extremely professional in their approach. The work they did was exemplary and when they left, you would never have know we had just had workmen at the house! Not one piece of sawdust, left over screws or sawn pieces of UPVC could be seen, absolutely amazing. We have since had a new front door fitted and requested the same team to fit it. Outstanding job. Thank you to all at SRJ for the amazing customer service and expertise your company deliver.

7 July 2025
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Reply from SRJWINDOWS Scotland

Thank you so much for taking the time to leave such a fantastic review! I will make sure to pass your kind comments along to the team.

Rated 4 out of 5 stars

The widow installation was very…

The widow installation was very efficient and both installers worked very hard and totally competent. Follow up to trouble shoot any window surround damage was good. One point of a 5 star recommendation - they did not demonstrate how to flip the top window and I still have a few stickers on the base of the windows. Leaving windows a bit smeary in places. I would still recommend them as I have had a lot of companies and trades that do not have high standards in the past. This was a good job.

4 July 2025
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Reply from SRJWINDOWS Scotland

Thank you for taking the time to leave a nice review! I will make sure to pass your feedback back to the team.

Rated 5 out of 5 stars

Great showroom

We went to their showroom so we could see exactly what we were getting the fitters turned up when expected and did an excellent job after sales follow up to make sure we were happy with the finished job I would highly recommend srjwindows

4 August 2025
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Reply from SRJWINDOWS Scotland

Thank you so much for taking the time to leave such a kind review!

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