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Rated 1 out of 5 stars

I received an email statement said we are pleased to confirm that your payment has successfully processed but the only thing I got back was a reference number nothing else

Company replied

Rated 1 out of 5 stars

This post was intended for Sribuna.com and not Sribu.com, as corrected by Trustpilot. I apologize for the mistaken identity. I still stand by my complaints about Sribuna.com, the online retailer. Th... See more

Company replied

Rated 5 out of 5 stars

Our company used sribu.com for our new product line's logo. Within a few days, we received more than a hundred logo designs; much more than what you would get from hiring a single freelance... See more

Company details

  1. Marketing Agency
  2. Graphic Designer
  3. Online Marketing Agency
  4. Online Marketplace
  5. Social Media Agency

Written by the company

Sribu.com is an online platform that helps 30,000+ businesses since 2011 with services such as programming, web design and development, logo design, videography, social media marketing and more. Our clients are Baidu, DHL Indonesia, Abacus, Line and more. With Sribu.com, our clients get: - 30,000 curated freelancers to choose from - Work guaranteed delivered - Safe transactions - Money back guarantee


Contact info

2.2

Poor

TrustScore 2 out of 5

38 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

I received an email statement said we…

I received an email statement said we are pleased to confirm that your payment has successfully processed but the only thing I got back was a reference number nothing else

30 May 2025
Unprompted review
sribu.com logo

Reply from sribu.com

Hi Samuel,
Could you please share with us the details about your issue? Contact us via Whatsapp at 082121214811, so we can check and provide you with an explanation. Thank you, -Sribu Care Officer

Rated 1 out of 5 stars

My first order with Sribuna was a burst!

This post was intended for Sribuna.com and not Sribu.com, as corrected by Trustpilot. I apologize for the mistaken identity. I still stand by my complaints about Sribuna.com, the online retailer. They reached out to me and admitted they were at fault. Then, they said they would give me 55% of my refund, and a second time, they said they would give me 65%. Long story short, I requested 100% of my refund, which I don't expect them to return. If it sounds to good to be true, it probably isn't. Just beware.

Placed my first order with Sribuna a few weeks ago. Received notification that the items were being delivered 2025-05-23 11:39:23 Delivered Louisville 40211-3104. I was home at that time but no shipment arrived nor was it recorded on my security video for the day before, on the date nor the day afterwards. I emailed customer service and they replied to let me know the items were delivered. The last email asked me to check with neighbors (I live in a house around other homeowners), which I had already done no one received my order. So, unfortunately, I am on the losing end of this situation. I had read other review where people have had similar experience but took a chance anyway. So buyer beware. Good Luck

22 May 2025
Unprompted review
sribu.com logo

Reply from sribu.com

Hi VJ Davis,
Thank you for leaving a review. We’d like to clarify that we are Sribu.com, not Sribuna.com, so it seems there was a mix-up earlier. We really appreciate you taking the time to update and correct your review 🙏 If you ever need design or content services, feel free to reach out to us at Sribu.com! 😊 -Sribu Care Officer

Rated 1 out of 5 stars

Waste of time

Waste of time, they never pay

15 May 2025
Unprompted review
sribu.com logo

Reply from sribu.com

Hi Ariel,
Sribu will pay the fee to the freelancer when the project with the client is completed. This is accompanied by the closure of the workspace done by the client to the freelancer. If you feel that the fee you are referring to is not from our client's project, please contact us at 082121214811 for further verification. Thank you. -Sribu Care Officer

Rated 5 out of 5 stars

I had doubts when I first use Sribu..

I had doubts when I first use Sribu. Can I really get the outcome I want? Can I have control over the person in charge of the work?
Can I get the quality I need?

Turned out it was the best decision ever. I have been using Sribu for my digital marketing ads (Google & Facebook). And I'm really in good hands, working with someone who has 10year+ doing this. Instead of having to hire a permanent employee with 10-year experience (would have costed me a fortune) - I pay only a fraction. It's super cost-effective. AND THE RESULT is amazing, I get high-quality leads for my business in a constant manner.

I recommend Sribu to everyone who wants to save costs and STILL GET the best result.

27 March 2023
Unprompted review
Rated 5 out of 5 stars

it was awesome!!!!

it was awesome!!!!
you can build a company by your own and using sribu and sribulancer for a reasonable budget!!

29 August 2017
Unprompted review
sribu.com logo

Reply from sribu.com

Thank you @adimas! We are delighted to assist you and looking forward to serve you again in the future!

Rated 5 out of 5 stars

Your Best Solution for Creative Design

Your Best Solution for Creative Design

You can rely on Sribu to get a design done literally anytime as their platform serves you 24/7. Be it for a small medium business, restaurant or a company, Sribu has made it easy for you to create or maintain your brand. The best part? Customer support!

27 May 2017
Unprompted review
Rated 4 out of 5 stars

Sribu is wonderful platform to get your …

Sribu is wonderful platform to get your designs quick!

Customer service is also helpful and responsive. A small drawback (in my opinion as a first timer) is in helping the customer choose the best designer for the job, as designer ratings are not prominently displayed with the designs he created.

23 May 2017
Unprompted review
Rated 5 out of 5 stars

Good Job Offers, Attractive Fee, On Time Payout & Great Team To Work With

I am extremely happy & satisfied working with Sribu.com

As a freelancer who is doing the work for a client through a freelancing company, I need to make sure the following criteria;

1. Continuous good number of job offers which matches with my capabilities.
2. Attractive professional fee offer from reputable clients.
3. On time professional fee payout.
4. A supportive team to liaise with whenever I need a help.

So far, Sribu.com fulfilled the thing that I look for & I believe most of the Freelancers are looking for the same fulfillment whenever working with any Freelancing company.

Looking forward continuing the collaboration in the coming years ahead.

23 May 2017
Unprompted review

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