Sprinter Service & Repair Reviews 

126
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, efficient, and thorough, often exceeding expectations and getting vehicles back on the road quickly. Many people highlight the professional, helpful, and knowledgeable staff who provide clear explanations and honest assessments without unnecessary upselling. Reviewers also appreciate the fair and transparent pricing, noting that costs are often significantly more affordable than dealerships. However, some customers mentioned discrepancies in pricing, where the final charge was higher than initially agreed upon or expected, leading to confusion and dissatisfaction.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, quality, and fair... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Price

Clients share positive opinions on price, with many reviewers highlighting fair, reasonable, and transparent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are the worst procrastinators and we needed an oil change and quick checkup before a road trip. We called on an afternoon, they picked up immediately, and they got us in the very next morning!... See more

Company replied

Rated 5 out of 5 stars

I felt at ease right away - the shop was clean, well organized, they knew all the issues and provided a reasonable quote. They have a nice fleet of used vans for sale and even gave me a loaner for a c... See more

Company replied

Rated 5 out of 5 stars

Very responsive to my vehicle and getting the service done on time in a professional manner. The brake job and feedback was amazing. Furthermore, upon removing my tires and wheels, the mechanic fou... See more

Company replied

Rated 5 out of 5 stars

Your one stop shop for all Sprinter repair and services. Prices way better then the dealership, knowledgeable, experts in what they do. They are honest provide you with detail break down of what needs... See more


Company details

  1. Auto Repair Shop

Written by the company

Sprinter Service & Repair is a dedicated business catering to the maintenance and repair needs of Sprinter vans, offering specialized services for owners of these versatile vehicles. With a focus on providing top-notch technical expertise and exceptional customer service, Sprinter Service & Repair has established itself as a reliable destination for Sprinter owners seeking professional assistance. The business specializes in a wide range of services, including routine maintenance, mechanical repairs, diagnostics, and electrical system troubleshooting for Sprinter vans of various models. Their team of skilled technicians is well-versed in the intricacies of Sprinter vehicles, ensuring that each service is carried out with precision and attention to detail. One key aspect that sets Sprinter Service & Repair apart is their commitment to using quality parts and adhering to industry best practices. This dedication not only ensures the longevity and reliability of the repairs but also contributes to customer satisfaction and trust in the services provided. Convenience is a priority for Sprinter Service & Repair, as evidenced by their user-friendly website (https://www.sprinter.repair/), which allows customers to easily schedule appointments, access information about services offered, and stay informed about the latest updates in Sprinter maintenance. Whether it's a routine check-up or a complex repair, Sprinter Service & Repair aims to provide a seamless and efficient experience for Sprinter owners, helping them keep their vehicles in optimal condition. With a focus on expertise, quality, and customer convenience, Sprinter Service & Repair stands out as a go-to solution for the specialized needs of Sprinter van owners.


Contact info

4.9

Excellent

TrustScore 5 out of 5

126 reviews

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4.9

All reviews

(126)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

Good Service😍

Good Service. And good company.

31 October 2025
Unprompted review
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Tony, thank you so much! 😊

We really appreciate your kind words about our service and our team. It was a pleasure having you here in Redlands, and we’re always ready to help with anything your Sprinter needs.

See you next time — and thanks again for choosing us! 🚐✨

Rated 5 out of 5 stars
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Reply from Sprinter Service & Repair

Keri, thank you so much for the kind words! 😊
We’re really glad you felt our service was both professional and friendly — that’s exactly what we aim for with every Sprinter that comes in.

See you next time! 🚐
Sprinter Service & Repair

Rated 5 out of 5 stars
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Reply from Sprinter Service & Repair

Chad, thank you so much for the kind words 🙌

Our team really enjoyed working with you as well — it’s always a pleasure when the collaboration goes both ways. If we can ever help with anything else, you know where to find us. 🚐🔧

Sprinter Service & Repair

Rated 5 out of 5 stars

Sprinter service is great and they got…

Sprinter service is great and they got me in and out fast! They are my new Sprinter shop!

26 September 2025
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Reply from Sprinter Service & Repair

Todd, thank you for the awesome feedback! 😄

We’re really glad we could get you in and out quickly and take good care of your Sprinter. Hearing that we’re now your “new Sprinter shop” means a lot to the whole team. 🚐💨

See you next time —
Sprinter Service & Repair

Rated 5 out of 5 stars

Outstanding Front Brake Service

Very responsive to my vehicle and getting the service done on time in a professional manner. The brake job and feedback was amazing. Furthermore, upon removing my tires and wheels, the mechanic found that the upgraded lug nuts were on long enough to be threaded in just over 3/8 of an inch. This was major safety find and I appreciate their attention to detail catching this issue.

29 September 2025
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Reply from Sprinter Service & Repair

Bill, thank you for such a detailed and thoughtful review! 🙏

We’re really glad you were happy with the front brake service and our timing — safety and professionalism are always our top priorities. Finding that lug nut issue was a big deal, and we’re happy we caught it before it could turn into a serious problem. 🔧🚐

Thanks again for trusting us with your Sprinter. We’re here anytime you need us!
Sprinter Service & Repair – Vista Team

Rated 5 out of 5 stars

I took my Sprinter Coachman Galleria…

I took my Sprinter Coachman Galleria Li3 for B Service. The service was done promptly, customer service is great, and the prices are reasonable. Mercedes Benz wanted twice the price we paid. I'll be continuing to use this service provider who came highly recommended by other local Sprinter owners as their mechanic of choice.

26 August 2025
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Reply from Sprinter Service & Repair

Catherine, thank you for such a thoughtful review and for trusting us with your Coachmen Galleria Li3! 🙏🚐

We’re really glad to hear your B Service went smoothly, that you were happy with our customer service, and that our pricing felt fair compared to Mercedes-Benz. Knowing we were recommended by other local Sprinter owners — and that you’ll continue using us — means a lot to our whole team.

We’ll be here whenever you and your Sprinter need us next!
Sprinter Service & Repair 💛

Rated 5 out of 5 stars

Great customer service!

We are the worst procrastinators and we needed an oil change and quick checkup before a road trip. We called on an afternoon, they picked up immediately, and they got us in the very next morning!

We got in a 9am and out by 11:30am! Fast, way more affordable than Mercedes, and even got us quotes for some other parts and work we need done in the future.

Totally recommend them for anyone with a Sprinter van! Glad someone put their card on my windshield at Costco :)

5 September 2025
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Reply from Sprinter Service & Repair

Jessica, this review made our day! 😄

Total procrastinators are exactly the kind of people we love helping before a big road trip — glad we could get you in so quickly and back out on the road by 11:30. 🚐💨

Awesome to hear the visit felt fast, affordable compared to Mercedes, and that the future quotes were helpful. And big thanks to whoever left our card on your windshield at Costco — we owe them one! 😉

Have an amazing time on your travels, and whenever your Sprinter needs anything, we’ll be here.
Sprinter Service & Repair – Vista 🚐✨

Rated 5 out of 5 stars

Great communication

Great communication. Best of any mechanics I have worked with. Will return.

3 September 2025
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Reply from Sprinter Service & Repair

Thank you so much for the kind words! 🙏

Clear, consistent communication is something our whole team focuses on, so it means a lot to hear it stood out to you. We’ll be happy to see you again next time your Sprinter needs anything. 🚐

Sprinter Service & Repair – Vista Team

Rated 5 out of 5 stars

Sprinter repair Vista knows how to work…

Sprinter repair Vista knows how to work on Sprinters and has excellent customer service.

2 September 2025
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Reply from Sprinter Service & Repair

Nick, thank you for taking the time to share this!

Our Vista team lives and breathes Sprinters, so it’s great to hear that both the repair work and customer service stood out to you. We really appreciate your trust and the chance to take care of your van. 🔧🚐

See you next time in Vista!
Sprinter Service & Repair

Rated 5 out of 5 stars

Always attentive to the customers…

Always attentive to the customers needs, detailed work ant through

19 August 2025
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Reply from Sprinter Service & Repair

Ralph, thank you for the review and for trusting us with your Sprinter.

Being attentive and detail-oriented is exactly what we want every visit to feel like, so it’s great to hear that came through in your experience with us. We really appreciate you coming in and hope to see you again next time your van needs anything. 🚐

Sprinter Service & Repair – Vista

Rated 5 out of 5 stars

Adilbek and his crew always gets the…

Adilbek and his crew always gets the job done quickly and at a very reasonable price! They know and are experts on sprinters inside and out!
Highly recommended!!!

25 August 2025
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Reply from Sprinter Service & Repair

MR, thank you so much for the shout-out to Adilbek and the crew! 🙌

They’ll be really happy to know you appreciate the speed, fair pricing, and their Sprinter expertise — they take a lot of pride in that. Hearing “highly recommended!!!” from you means a lot to our whole Redlands team. 🚐🛠️

Anytime you need us, we’re here.
Sprinter Service & Repair – Redlands

Rated 5 out of 5 stars

Quick

Quick, on time, and honest.

11 August 2025
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Reply from Sprinter Service & Repair

Ann, thank you for taking a moment to share this! 🙏

Quick, on time, and honest is exactly how we want every visit in San Diego to feel, so it’s great to hear that matched your experience. We appreciate your trust and are here anytime your Sprinter needs us. 🚐

Sprinter Service & Repair – San Diego

Rated 5 out of 5 stars

Fast

Fast, honest service every time.

18 August 2025
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Reply from Sprinter Service & Repair

Phil, thank you for this — and for coming back to us again and again. 🙏

“Fast, honest service every time” is exactly the standard we hold ourselves to, so it’s great to hear that’s what you’re experiencing in San Diego.

We’ve got shops in San Diego, Vista, and Redlands — and we’re getting ready to open in Los Angeles soon — so wherever your Sprinter takes you in SoCal, we’ll be close by. 🚐

Sprinter Service & Repair

Rated 4 out of 5 stars

Service appointments readily available

Service appointments readily available. Appointment system was easy to navigate. Pricing is fair. Overall a good experience. This was our second visit.

10 August 2025
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Reply from Sprinter Service & Repair

Velia, thank you for your review and for trusting us with your Sprinter for a second visit. We’re glad to hear that scheduling was easy and that our pricing felt fair — that’s exactly the experience we aim to provide in Redlands.

We noticed the 4-star rating and would really like to learn how we can earn that 5th star next time. If there was anything that could have been better — timing, communication, waiting area, or the work itself — we’d truly appreciate your feedback.

Please feel free to reach out to our Redlands team directly so we can listen, improve, and make your next visit even better.
Sprinter Service & Repair – Redlands

Rated 5 out of 5 stars

Got an apt the next morning

Got an apt the next morning.
Service was speedy.

6 August 2025
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Reply from Sprinter Service & Repair

Marko, thanks for coming in and for the review! 🙌

Glad we could get you an appointment the very next morning and turn the service around quickly — that’s exactly what our San Diego team aims for so you’re not stuck without your Sprinter. 🚐💨

Anytime you’re in the area, feel free to swing by — we’re always happy to take a look and keep you road-ready.
Sprinter Service & Repair – San Diego

Rated 5 out of 5 stars

knowledgeable about sprinter…

knowledgeable about sprinter maintenance. Professional shop. Description of work to be done very helpful.

6 August 2025
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Reply from Sprinter Service & Repair

John, thank you for your feedback and for trusting us with your Sprinter.

We’re glad to hear our team’s Sprinter expertise and clear explanation of the work were helpful — we always want you to understand exactly what’s being done and why.

Right now we have three dedicated Sprinter shops (San Diego, Vista, and Redlands), and our goal is to cover all of Southern California so that a Sprinter specialist is never more than about 35 minutes away. Los Angeles and Orange County are our next steps in that plan. 🚐

Thanks again for choosing us in San Diego —
Sprinter Service & Repair – San Diego

Rated 5 out of 5 stars

Quality work and friendly service

Quality work and friendly service.
Only slight complaint I have is that the windshield washer fluid was not filled (it was empty) during this regular service, but that is not bad enough to remove a star.

29 July 2025
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Reply from Sprinter Service & Repair

Pierre, thank you for the honest feedback and for choosing us for your Sprinter’s service.

We’re glad the quality of work and friendly service stood out — that’s exactly what we aim for. At the same time, you’re absolutely right about the windshield washer fluid: that should have been taken care of during a regular service, and I’m sorry we missed it. We’ll review our internal checklist with the San Diego team so simple details like this aren’t overlooked in the future.

Next time you’re nearby, you’re welcome to stop by and we’ll top off your washer fluid at no charge. And whether you’re closer to San Diego, Vista, or Redlands, our multiple Sprinter-only locations are here to keep you road-ready. 🚐

Sprinter Service & Repair – San Diego Team

Rated 5 out of 5 stars

Drove ten hours round trip to have them…

Drove ten hours round trip to have them service my sprinter that’s how much I trust their work. They are the only people I let work on my truck for the last 5 years. Extremely professional and never a surprise. They clearly communicate and are very hones

4 August 2025
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Reply from Sprinter Service & Repair

Edward, driving ten hours round trip to see us is just incredible — that’s one of the highest compliments you could give our team. 🙏

The fact that you’ve trusted only us with your Sprinter for the last five years means a lot. We work very hard to keep things exactly as you described: professional, clear communication, and no surprises on the work or the bill. Hearing that reflected back from you tells us we’re on the right track.

Next time you’re in Vista, let us know at the counter — we’ll be happy to do a complimentary inspection while you’re here and make sure your Sprinter is ready for the miles ahead. 🚐

Sprinter Service & Repair – Vista Team

Rated 5 out of 5 stars

Good recommendationRecommended that I go to MB

Recommended that I go to MB . That the problem i was having would most likely be covered under warranty.

10 July 2025
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Reply from Sprinter Service & Repair

John, thank you for sharing this 🙏

Sometimes the best repair is the one you don’t have to pay for. When we see an issue that’s likely covered under a Mercedes-Benz warranty, we’ll always recommend going to the dealer first — even if it means we don’t get the job — because we try to treat our customers like friends, not transactions.

If you ever need help with anything that’s not covered by warranty, our Sprinter-only teams in Vista, San Diego, and Redlands are here for you with honest diagnostics and pricing that’s often much lower than the dealer.

Thanks again for your trust,
Sprinter Service & Repair 🚐

Rated 5 out of 5 stars
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Hi Carl,

Thank you for the kind words and your continued trust! 🙌
We’re always here to provide top-notch service, and it means a lot to know you appreciate it.

See you next time!
Sprinter Service & Repair Team 🛠️🚐

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