Customer service is excellent
Found exactly what I was looking for.
Steve's customer service is excellent. Very patient with queries and quick to respond.
100% positive experience
26 March 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
UK leading Spring and Fastener manufacturer and stockist.
Contact info
United Kingdom
- 01905905605
- Sales@springxpert.com
- springxpert.com
Truck camper to down springs
I needed some die springs for a project I was working on but was unsure which ones to choose, but dealing directly with Steve who is very knowledgeable and cares about his business and his customers, he went above and beyond his expected duty to help me out considering the small order that I placed with his company, I could only give him five stars but 10 if there were!
19 December 2025
Unprompted review
Brilliant customer service.
Couldn't quite find what i was looking for on the website. Sent a contact form in and had a response within the hour and found what I needed. Brilliant customer service.
10 January 2026
Unprompted review
Fabulous customer service.
Fabulous customer service.
Emails were answered very quickly and Steve was able to supply an item we had struggled to find anywhere else.
It arrived the next day.
15 August 2025
Unprompted review
Very good service
Very good service! I ordered the wrong spring but Steve sorted it out for me without any fuss.
5 April 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.