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Company details
Written by the company
Springfield Organics is a UK-based family farm dedicated to producing high-quality organic poultry with a focus on animal welfare, sustainability, and exceptional taste. With years of farming experience behind us, we take pride in raising our chickens slowly and naturally, giving them the space and care they need to thrive. Our poultry is reared to the highest organic standards, without the routine use of antibiotics and with a strong emphasis on natural growth. This results in meat that is not only more ethical, but also richer in flavour and better in quality than typical supermarket alternatives. We believe customers deserve to know exactly where their food comes from. That’s why we are committed to transparency throughout our process—from how our animals are raised to how your order is prepared and delivered. Every order is carefully packed to ensure freshness and delivered directly to your door. At Springfield Organics, our goal is simple: to provide honest, responsibly produced food you can trust. We are proud to serve customers who value quality, sustainability, and better farming practices. We are continuously working to improve our service and welcome all feedback from our customers as we grow.
Contact info
United Kingdom
- springfieldorganics.co.uk
3.9
Great
5 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Springfield Organics , Top Notch .
Excellent and easy shopping site.
Very good range of products .
Very efficient delivery service .
Products fresh and well packed .
Competitive way to shop .
All ready consuming this fresh, tasty, delicious food .
9 April 2026
Reply from springfieldorganics.co.uk
Thank you so much for your wonderful review!
We’re delighted to hear that you found our website easy to use and enjoyed the range of products we offer. It’s great to know that our delivery service met your expectations and that everything arrived fresh and well packed.
Your kind words about the quality and taste of our products truly mean a lot to us. We’re so pleased you’re already enjoying the food!
We really appreciate your support and look forward to serving you again soon.
Would Recommend
I’ve always found the communication to be brilliant. There was a small technical issue with the ordering system this time, but the team handled it quickly and re‑posted my parcel on the correct date. The meat is consistently delicious and excellent quality. Very happy with the service.
8 April 2026
Reply from springfieldorganics.co.uk
Thank you so much for your thoughtful review!
We’re really pleased to hear that you’ve consistently had a great experience with our communication and service. We appreciate your understanding regarding the recent technical issue, and we’re glad our team was able to resolve it quickly and ensure your order arrived as expected.
It’s fantastic to know you’re enjoying the quality of the meat—your kind words truly mean a lot to us.
Thank you for your continued support and recommendation!
Reply from springfieldorganics.co.uk
Thank you for your lovely feedback!
We’re delighted to hear that your delivery arrived on time and well packaged. It’s especially great to know you’re enjoying the quality of the meat—“absolutely gorgeous” is wonderful to hear!
We truly appreciate your support and hope to serve you again very soon.
Underweight free range chickens
Ordered 6 free range chickens, weight range 2.1 to 2.2 Kgs. All the chickend received were underweight, two by more than 300gms. The birds looked small so all birds weighted as they came out of the transit box in original plastic. Sent photos and weight listing to company and phone numerable times. Eventually got a call on Friday and I was offered 6 replacement birds. As I did not think this fair, my wife suggested a partial refund. On Monday received note that £10 was being refunded, (orig. cost £118) which did not even cover missing weight. Explanation given did not make sense. Will pursue via Trading Standards and PayPal dispute procedure.Springfield Organics seems to be the same company as Otter Valley Poultry.
28 January 2026
Unprompted review
Reply from springfieldorganics.co.uk
Hello John,
Thank you for your email.
I am sorry to hear the £10 refund was not enough. After our conversation end of last week I thought you were happy to keep the chicken and allow me to refund a partial difference. I did offer to send a replacement box which was declined as you and your wife didn’t want the product wasted as long as a refund for the shortfall was issued. I sat this morning quickly after processing had finished and worked out the difference in price with the exact weight you emailed over. See below calculation.
Online prices
1.45-1.6kg free range chicken £14.00
1.75-1.85kg free range chicken £16.79
1.95-2kg free range chicken £18.66
2.1-2.2kg free range chicken £19.59
Your weights emailed,
2.119kg
2.076kg
1.962kg
1.873kg
2.076kg
1.962kg
2.119kg within correct weight bracket cost £19.59 x 1 = £19.59
2.076 & 2.076 in 3rd weight bracket cost £18.66 x 2 = £37.32
1.962 & 1.962 in 2nd weight bracket cost £16.79 x 2 = £33.58
1.873 in 2nd weight bracket cost £16.79 x 1 = £16.79
Total value was £107.28
Your invoice was £117.54
I refunded £10 because although the weights were wrong the difference was not that great and I was under the impression you were not looking for a large refund, I am sorry I misunderstood.
If you would like a full refund I can authorise this to be processed today. Let me know.
I would like to thank you for your custom and I am sorry the refund appeared a insult as that was the last thing I intended. I wish you well and hope you find another supplier for the future.
Thank you,
Springfield Organics
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