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Springboard Supplies Reviews 

1,182
•
TrustScore 4.5 out of 5

4.7

School Supply Store
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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent products, noting their good quality and how they often match descriptions, providing great value. Many people highlight the efficient and speedy delivery service, with orders arriving on time or even earlier than expected, often accompanied by helpful communication and updates. Reviewers also appreciate the ease of ordering and the brilliant service provided by the staff. However, some customers noted specific product challenges, such as items not connecting as anticipated, being difficult to use, or kits having varying contents that sometimes resulted in insufficient quantities for projects.

What people talk about most

Product

People report positive experiences with products, often highlighting good quality and value, with many... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the promptness... See more

Service

Reviewers mention positive feedback about service, highlighting excellent service, reasonable prices, and... See more

Order

Customers generally report positive experiences with their orders, citing efficient ordering processes and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the goods... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The item I ordered was not as described, but was an item directly from the distributor, so it was not the company's fault. They promptly worked with the distributor to get the item picked up for retu... See more

Rated 5 out of 5 stars

I placed an order for copier paper, but due to a shipment error, the order was only partly delivered. In life, it's not about the problem, but how it is managed and the solution arrived at. Suzanne... See more

Company replied

Rated 5 out of 5 stars

My grandson love his doll. Only thing is, there isn't any clothes on site to purchase. I was actually told after sending a email to point this out, that I could buy the puppet clothes if I was handy... See more

Company replied

Rated 5 out of 5 stars

The parcel was well wrapped and arrived earlier than expected. I was so pleased to find the soap flakes online and they are fragrance free which is essential for me with my allergies.

Company replied

Company details

  1. School Supply Store
  2. Educational Supply Store
  3. Office Supplies Store
  4. Pen Store
  5. Scrapbooking Store

About Springboard Supplies

Written by the company



Leading UK supplier of innovative resources, equipment and educational furniture for Early Years Organisations and Primary Schools.

Over 5,000 items in stock available for Next Day Delivery
Shop Early Years Shop Primary Contact Us

Shop with Confidence – Our Customer Satisfaction Guarantee

Trusted by thousands of educators – we guarantee quality, service, and support on every order.

At Springboard, we know that teachers and nursery staff need dependable resources they can count on. That’s why we offer our Springboard Guarantee to give you complete peace of mind when ordering. We aim to dispatch all orders promptly and keep you informed throughout. Our products are handpicked and quality tested to ensure they meet the demands of real learning environments. If anything isn’t quite right, we’ll resolve it without delay or fuss. Our friendly team is here to help with product advice, order queries, and anything in between. We’re proud to support thousands of primary schools and nurseries across the UK with supplies that teachers can trust.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,182)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

web site easy to use

web site easy to use, very completive price much better than other well known company. Product was delivered on time and found to be good quality.

28 June 2024
Rated 1 out of 5 stars

Have not received my item

7 May 2024
Springboard Supplies logo

Reply from Springboard Supplies

Dear Sioned,

Thank you for taking the time to leave a review, I'm sorry to hear that your item was delayed.

I've checked the tracking and it appears to have been stuck with Royal Mail but has now been delivered.

Please accept our apologies for any inconvenience caused by this delay - we will feedback to the courier.

If you have any further queries, please do not hesitate to contact us so we can assist you further.

Many thanks,
Customer Services

Rated 5 out of 5 stars

Pro-Design Copier

I brought Pro-Design Copier - 160gsm - A4. I used it to print my Zines for one of my university projects and it’s went amazing. Definitely recommend it to print for posters, cards, magazines etc

17 April 2024

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