Spotify Upgrade Reviews 138

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I really think you should hire more intelligent people besides the ones you have now! Which lack a lot! Quitting Spotify because my password was changed or hacked ,, but why would anyone hack a... See more

Rated 5 out of 5 stars

All in one. Just incredible, this music app. Spotify allows me to follow any Music Artist, groups, or bands I choose. They analyse my choices and create Playlists of a mixture of type of music and art... See more

Rated 1 out of 5 stars

Spotify.ac - Do NOT use this service, under no circumstances, I believe this is a scam. The key worked for four weeks, when following the process for a replacement I was told to get in touch with staf... See more

Company replied

Rated 2 out of 5 stars

Support is fairly decent but I keep getting kicked off the family plan (I've tried 4 accounts) used different IPs and family plan countries I've done all the steps properly and it's still kicking m... See more

Company replied

Company details

  1. Live Music Venue

Written by the company

Automatic premium upgrades for your Spotify accounts. Stream & download music at hi-definition quality with no advertisements!


Contact info

2.3

Poor

TrustScore 2.5 out of 5

138 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Keep getting booted off

So having bought a key I set up my account quite easy to do. 1 hour later kicked out of my plan. Got a replacement key and same again. Forth attempt now. Used new email address( must have about 20 gmail addresses now)
Tried new passwords and country still not working. Can't really find the solution. My very first account lasted 7months before I got booted.

HELP PLEASE

30 April 2022
Unprompted review
Spotify Upgrade logo

Reply from Spotify Upgrade

Hello there,

We have lost our domain Spotify.ac and our website is now Spotify.ax. Our service is still functional and we are still honoring our purchases for all of our customers, since 2018 with customer support.

Looking forward to resolving this query with a replacement, and converting the review into a positive one. We apologize for the time taken to respond, we had to create a fresh Trustpilot account for our new domain.

Regards,
Spotify.ax Support Team.

Rated 1 out of 5 stars

Useless service

Got kicked from the plan within an hour and I have to make a whole new account just to be able to use it again.

4 April 2022
Unprompted review
Spotify Upgrade logo

Reply from Spotify Upgrade

Hello there,

We have lost our domain Spotify.ac and our website is now Spotify.ax. Our service is still functional and we are still honoring our purchases for all of our customers, since 2018 with customer support.

Looking forward to resolving this query with a replacement, and converting the review into a positive one. We apologize for the time taken to respond, we had to create a fresh Trustpilot account for our new domain.

Regards,
Spotify.ax Support Team.

Rated 5 out of 5 stars

Best cheap legit spotify premium service

I'm a new buyer in this site and how this site works, buy a key from spotify upgrade, use key with your spotify login in the site spotify.ac, and once it was successful, you would be put into spotify premium family membership. It was worth it and saved a lot my money.

27 March 2022
Unprompted review
Rated 1 out of 5 stars

Don't bother

Save yourself the trouble and just buy it from spotify, this website not only takes your money, but the only "fix" they have is to create an entirely new account to make their stolen creditcard family plans work. Had I know this was the way they did business, I would've never supported this site.

More trouble than it's worth, so unless you badly need to save money, save yourself the headache and just get it for retail price.

27 March 2022
Unprompted review
Spotify Upgrade logo

Reply from Spotify Upgrade

Hello there,

We have lost our domain Spotify.ac and our website is now Spotify.ax. Our service is still functional and we are still honoring our purchases for all of our customers, since 2018 with customer support.

Looking forward to resolving this query with a replacement, and converting the review into a positive one. We apologize for the time taken to respond, we had to create a fresh Trustpilot account for our new domain.

Regards,
Spotify.ax Support Team.

Rated 2 out of 5 stars

Support is fairly decent but I keep…

Support is fairly decent but I keep getting kicked off the family plan (I've tried 4 accounts) used different IPs and family plan countries

I've done all the steps properly and it's still kicking me out, you might aswell just pay the normal spotify price it's not your time.

21 March 2022
Unprompted review
Spotify Upgrade logo

Reply from Spotify Upgrade

Hello there,

We have lost our domain Spotify.ac and our website is now Spotify.ax. Our service is still functional and we are still honoring our purchases for all of our customers, since 2018 with customer support.

Looking forward to resolving this query with a replacement, and converting the review into a positive one. We apologize for the time taken to respond, we had to create a fresh Trustpilot account for our new domain.

Regards,
Spotify.ax Support Team.

Rated 1 out of 5 stars

Trash service

Bought around 5 keys, got kicked in like 3 days then the system falls and they want me to buy another key. Lol

6 March 2022
Unprompted review
Spotify Upgrade logo

Reply from Spotify Upgrade

Hello there,

We have lost our domain Spotify.ac and our website is now Spotify.ax. Our service is still functional and we are still honoring our purchases for all of our customers, since 2018 with customer support.

Looking forward to resolving this query with a replacement, and converting the review into a positive one. We apologize for the time taken to respond, we had to create a fresh Trustpilot account for our new domain.

Regards,
Spotify.ax Support Team.

Rated 5 out of 5 stars

It works

For now it works great, and I didn't have any problems. I will update this review if I encounter any problems.

26 February 2022
Unprompted review
Rated 4 out of 5 stars

I am new using this product, from LATAM, MX

I don't know how to say it today I started the service and I will upload more updates in case something comes up, as a first impression I think they should improve a little the customer orientation on their platform since everything is seen at the same time and they don't know exactly what to do I say because I speak Spanish and more or less I understood the videos :p), second, the account update to premium is very fast, in a matter of seconds the account was converted
In fact, I read everything, reviews, videos, even the warranty policies that underline, 3 months automatically and 3 months later the replacements are manual.
Finally, it is important to carefully read the information provided by the support, because everything is fine and I will continue buying because I am a reseller and I look for good things for my clients.
See you in the other review
Atte: GDF

pd: Lo escribi en ingles porque si no nadie me iba a entender

11 February 2022
Unprompted review
Rated 2 out of 5 stars

I just got the key a day ago

I just got the key a day ago, and I got removed off a day later. I then got a replacement key, and I got kicked off a few hours later. I tried joining the discord channel. but the invite link on the website is invalid. It says that I am available for a manual replacement, but I cannot contact them

11 February 2022
Unprompted review
Spotify Upgrade logo

Reply from Spotify Upgrade

Hello there,

We have lost our domain Spotify.ac and our website is now Spotify.ax. Our service is still functional and we are still honoring our purchases for all of our customers, since 2018 with customer support.

Looking forward to resolving this query with a replacement, and converting the review into a positive one. We apologize for the time taken to respond, we had to create a fresh Trustpilot account for our new domain.

Regards,
Spotify.ax Support Team.

Rated 5 out of 5 stars

best scam free website, legit and good service

this website is amazing and legit, got my account here a few months ago and it still works, whenever I needed a replacement I got it instantly from their automatic replacement system! I even made my friend buy it and it still works for him. by far one of the best websites I've used, astonished on how well it worked

14 January 2022
Unprompted review
Rated 2 out of 5 stars

Used to be good but..

It used to be good, but now it’s just a scam.
You buy their key, it stops working after while and they force you to buy a new key (eventhough they originaly promised a lifetime warranty for the key - like 2 or 3 yrs ago)..

28 December 2021
Unprompted review
Spotify Upgrade logo

Reply from Spotify Upgrade

Hello there,

Firstly, please submit your transaction ID or email. We'll be able to look up your order and confirm if it exists with that information.

We disagree with your review. We can confirm with video proof that our Spotify upgrade system works: https://www.youtube.com/watch?v=UOwxs3TJSZk

Secondly, we have a support team working round the clock on our website's internal ticket system.
A message sent via https://spotify.ac/contact will be responded to within a few hours.

Finally, there is an automatic replacement link on our website at https://spotify.ac/replace. Anyone who is removed from Family Plan can use that link to re-claim their Premium within a click.

Regards,
Spotify.ac Support Team

Rated 5 out of 5 stars

Those guys are so professional

Those guys are so professional, and responsive, keep doing the good work and thank you crosterp for your support

28 November 2021
Unprompted review
Spotify Upgrade logo

Reply from Spotify Upgrade

Hello there,

Firstly, please submit your transaction ID or email. We'll be able to look up your order and confirm if it exists with that information.

We disagree with your review. We can confirm with video proof that our Spotify upgrade system works: https://www.youtube.com/watch?v=UOwxs3TJSZk

Secondly, we have a support team working round the clock on our website's internal ticket system.
A message sent via https://spotify.ac/contact will be responded to within a few hours.

Finally, there is an automatic replacement link on our website at https://spotify.ac/replace. Anyone who is removed from Family Plan can use that link to re-claim their Premium within a click.

Regards,
Spotify.ac Support Team

Rated 5 out of 5 stars

Its working perfectly and im really satisfied

Its working perfectly and im really satisfied whit the provided service and with the price too. I bought so many keys to my friends and Im using this too. Im also satisfied with the fast ticket service. I would say I had 1 issue until now, but it was fixed so fast. Thanks!

13 November 2021
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing service! I recently got kicked out of the premium family, but I got a replacement instantly. I was also given an option to migrate my old account to a new one, which transfered all my songs and stuff to the new account. I RECOMMEND THIS SERVICE!!!

6 November 2021
Unprompted review
Rated 5 out of 5 stars

Worked perfectly

Worked perfectly, pretty incredible actually
- Buy a key
- Change your password
- Activate key on account
- Change password back
So Perfectly Safe :)

30 October 2021
Unprompted review
Rated 5 out of 5 stars

Rapid issue solvers

Actually I love spotify because it always give me he music I want. It doesn't matter what music do I want to listen to in the particular day, it always offers me great music. Actually, there was a situation when I had some issueswith my subscription and I had to apply to customer support. I was wondere how fast did they answer my question and helped me to sort out with all issues. I believe that if you have such a streaming platform, you should be convinced that everything will be okay. If you are a true meloman and love music with all your heart i recommend you to try spotify.

19 October 2021
Unprompted review

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