Spot & Tango Reviews 

Customer service is excellent. It is personal, responsive, and quick! And the product? Chef's kiss! Our pooch is really enjoying Unkibble! Even though the product comes from the US and I am in Canada, I am okay with that. There aren't many similar options out there (that are lightly cooked vs dehydrated or dehydrated raw) based in Canada as far as I know.

my dog is very picky he loves your food . Most of the time he only eats every other day but now he is eating every day.

Our little girl has always been a picky eater and meal times always has caused stress but since she transitioned to Unkibble she gets so excited for meal times and even licks the bowl clean! The feeding guide and custom scoop make dishing out her meals a breeze. Highly recommend!

Great customer service. Great product my Dog Winnie Loves it!!

My dog loves the food. He used to pick at his food during the course of the day, now he eats it in one sitting. I love their customer service which is the best I’ve experienced in the past few years. They make sure they answer all of your questions and concerns and you never feel rushed to end the conversation.

I have been a Spot & Tango customer, but unfortunately, my experience with their customer service has been extremely disappointing.

Early this morning, I received a notification that my credit card had been charged for another month's shipment. I immediately called customer service to cancel the order before it was sent.

I was told the order had already shipped and could not be canceled. I questioned that because my previous two shipments weren't delivered until approximately a week and a half to two weeks after my credit card was charged. Based on my experience, I found it difficult to believe the order had already been processed and shipped just hours after the charge appeared.

Rather than listening to my concerns, the representative argued with me and insisted that my previous orders had not taken that long to arrive. I then asked to escalate the matter, only to be told it would take 24 to 48 hours before someone would contact me. By then, I expect the shipment will already be well on its way, making the escalation meaningless.

My disappointment isn't simply that I couldn't cancel the order. It's the complete lack of flexibility, the unwillingness to acknowledge my experience as a customer, and a customer service process that offers no practical solution once your credit card has been charged.

A company that operates on a subscription model should have a reasonable process for handling situations like this. Instead, I was left feeling that once they had my money, my concerns no longer mattered.

Unfortunately, this experience has caused me to lose confidence in Spot & Tango, and I will not be renewing my subscription or recommending their service to others.

My bernedoodle became super picky and we spent so much money trying out different types of dog food over the last 4 months. Finally decided to try Spot & Tango and he loves it! Not wet, but not dry kibble either! I do wish there were a few more flavors to choose from, but we rotate through the ones available and he's happy!

Excellent customer service- quick customer response time and very satisfactory outcome. Thank you Spot & Tango!!!

My puppy loves this food. When I mixed it with his old food for first few days he picked out all the spot and tango first. He loves it.

This is puppy Crack! If you want your dog to never look away from your hand when training, buy this! If you want your dog to never eat regular dog food again because it is inferior, buy this! If you want your dog to come when called because he knows this is the reward, buy this! If you want no fuss when measuring portions, buy this! If you want the convenience of automatic delivery, buy this! If you want a happy dog, buy this!

I love this product and this company for many reasons! I love the quality of the food, the price and convenience compared to raw, the fact that I can still add supplements to the food if I want to, and I love that they deliver to my door! I live in a rural area, and used to drive 30 minutes each way to pick up raw dog food, now I let it come to me. Game-changer. Oh... and of course, my little baby girl loves it!!

Our puppy wasn’t eating well. I literally had to sit and feed him each bite of kibble. That’s until we got unkibble. Now, Shiloh eats every bite of his food (which is properly proportioned with his scoop), and he is looking for more when he’s done. Unkibble is a healthy blessing for our pup. Thank you!

No more twice a week spending hours making my dogs chow. The price is worth the peace of mind knowing my dogs are thriving.

Kane loves his new Beef and Barley food from Spot and Tango. So much that we can use it in place of treats! Its high quality and easy to manage with no freezing or refrigeration required. Home delivery is convenient and quick. We're recommending it to all the dog lovers in our life!

I no longer have a problem feeding my Joey. He seems excited every single time. Hope it stays that way.
He loves the beef + barley that i got him.

I just got off the phone with customer service. My fur baby passed on 6/4/26 and I had thought I had cancelled her food delivery, but I hadn't and I received an email at 2:13a.m this morning saying the order had processed, so I sent them an email at 5:40am asking for them to not process the order and got on their website to cancel the subscription. I received another email from them at 7:08am saying the order had shipped, so I called customer service this morning- the rep (I wish I had written down her name) could not have been more sweet- I was in tears at the end because of just how sweet and kind she was. I received a notification via email WHILE I was on the phone with her, that the amount had been refunded to my payment account and although she couldn't stop the shipment, she asked that it be donated to a rescue. Hands down- best experience and if/when I care for another fur kiddo- they will be my go to. Not just because of the stellar customer service experience, but also that when my dog was at the end of her life- Spot and Tango Turkey was the only thing I could get her to eat- and she ate it with more gusto than I would have thought she would. I had tried her on so many others- including very popular whole foods-meats/frozen/fresh meals along with her previously favorite treats- even sardines and the Turkey from S & T was it for her- she rejected everything else. Thank you so much you guys, for all you do!

Since we transitioned to S&T, I have found their customer support to be always reponsive during their hours of operation, always happy to help, not afraid to think about your concerns and provide a solution. I love that they are a small USA company that genuinely cares about our furry loved ones.
My 4 yr old mixed Border Collie LOVES the food and I feel good giving it to her.

I just woke up this morning with huge bill. Sure I asked for trial but this food gave my dog diarrhea. I was thankful that I did just a trial.
There are many company which puts you subscription without your consent so I’m very careful when I order but boom I was under subscription from this company.
Reading all these people’s review now many went through same experience and yet they are not rectifying?

I love your product! It makes such a positive impact with my dogs' health and activity level!

Great quality food. My dog likes it.